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Interaction design: What we know and what we need to know | ACM Interactions

Interaction design: What we know and what we need to know | ACM Interactions | MarketingHits |

The success of design-oriented companies like Apple means that everyone understands the importance of interfaces. But what are these external indicators of success based on? What have we achieved, what do we know, and why are others interested in what we do? Where should we go from here? Here, I first outline three successes: transformative technology, the importance of experience, and the user-centric design process. I then argue that now we need to build on these successes by taking a more principled approach to what we do.

Via Terry Patterson
Brian Yanish -'s insight:

Great article. The future of UX is changing as we use crowdsourced data and move to a more touch/swipe interfaces.

Terry Patterson's curator insight, July 20, 2013 12:46 PM

There is no doubt that the field of HCI has advanced so quickly in the past few years as we have seen tremendous focus on the digital experience. I agree that moving forward means focusing on transformational technology experiences and better understanding of successful outcomes of new technology interactions. 

Michael Allenberg's comment, July 21, 2013 10:12 AM
Excellent article Terry!