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The 5 Pillars of New Media Strategy: There Is No Box! | Social Media Today

The 5 Pillars of New Media Strategy: There Is No Box! | Social Media Today | MarketingHits | Scoop.it
The formula for success in social media begins with first defining what success is and how it will be measured. This is one of the most important steps in any social media strategy, yet it is the first step that many businesses miss.


by Brian Solis


Via Ivo Nový
Brian Yanish - MarketingHits.com's insight:

This article makes a great point, the customer has changed but has your business changed. Do you still deal with customers like it was 1990?

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