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Apple & the Ultimate Customer Experience ® - WOW Josh gets it! Do you & your staff? Thanks @scottmckain

It only takes ONE person to deliver an "Ultimate Customer Experience ®" to those buying the products and services of your organization!

The story of Josh at the Apple Store at the Forum Shops in Las Vegas shows how empathy -- and caring enough to learn about your customer -- can make a significant difference!

For information on bringing Scott to YOUR next meeting -- or our online training & development resources:

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