AT&T Video Bill Epic Failure | Marketing Revolution | Scoop.it

Cool Then Whoops = Epic Failure
Got this interesting solicitation from AT&T to view my "video bill" and took the bait. Would be much more impressed if I didn't get a, "Unable to display video bill at this time" message. 

Hey I am not sure a "video bill" is even a good idea, but sounded DIFFERENT and COOL. Note to AT&T if you roll out a cool thing via email make sure you can support it my brothers and sisters otherwise you simply reinforce what we already think about you - that you are out of touch. 

Should have used my friends @mailVU to serve this bad boy. 

The links on the landing page may take you to my bill, feel free to pay it for me if you feel so moved (lol).M