One of the biggest features of our 360 customer flow communication platform is the power of marketing automation. The term sounds easy enough to understand. Basically you let software automate your marketing messages that get sent to your customers. If you are in the marketing industry, marketing automation has a lot of buzz surrounding it…
MindFire Studio: provides prebuilt templates for common marketing programs, to further assist clients who need help using the system. It doesn’t currently provide email or landing page builders, since its graphics arts clients typically had such tools already. It will be adding these as it sells more to corporate marketers, who tend to need them. Studio also provides other features suited to agencies or large corporate marketing departments, including multiple subaccounts, digital asset management, collaboration, and detailed user rights management.
SimplyCast is yet another multi-channel system, although it was designed that way from its start in 2010 and – quite unusually these days -- uses its own messaging tools rather third party systems. In fact, the vendor says it has sold more than one million separate subscriptions for email, auto-response, fax, SMS, voice broadcast, surveys, Web forms, landing pages, Web tracking, events, Twitter, and Facebook marketing, at prices starting from $3.00 to $9.99 per month. The integrated solution, SimplyCast 360, combines many of these with a unified customer database and workflow engine for $99 per month and up.
Inbox25: launched its full-scale marketing automation system last fall. This provides reasonably powerful versions of the standard marketing automation features: email, landing pages and forms, Web tracking, lead scoring, workflow, and real-time synchronization with SugarCRM. Integration with other CRM systems is due soon. There is some social behavior tracking and detailed reporting on movement through buyer stages, as defined by score ranges. Workflow supports multiple steps linked to conditions defined by email, Web, and social behaviors, lead scores, and various attributes. Steps can execute actions within the system, including sending emails, updating scores and other data, adding to lists, and sending changes to the CRM system.
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