Mapmakers
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All the good stuff about Traveling: mental, virtual and real life Maps of Worlds where no one has gone before ...
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How To Design Mental Models That Create a Superior User Experience - Leanne Byrom

How To Design Mental Models That Create a Superior User Experience - Leanne Byrom | Mapmakers | Scoop.it

   Designing something right requires that you completely understand what a person wants to get done. You need to understand how a person uses something if you’re going to get the design right for them. You also need to know the person’s goals and the procedures she/he follows to accomplish those goals.

   Mental models give you a deep understanding of people’s motivations and thought processes along with the emotional and philosophical landscape in which they are operating.

   Mental models guide the design of your solution and help you and your team make good user and business decisions by focusing your solution on what users actually need – based on the feedback they have already given you.

   They can also act as a road map, ensuring continuity of vision and opportunity. A mental model consists of several sections, with groups within each section.

 

Bonus Info: P&G Changes it's Game: http://buswk.co/MKwWpp .

 
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Creating Passionate Users [Video] - Kathy Sierra - In: TOC 2011

Passionate Kathy Sierra reveals how to create Passionate Readers:

- Get to know your Readers - What do you DO?

- Readers are Users - What do you really NEED and wanna USE?

- Put your Focus on the Context - What do you wanna use it FOR?

- Make the Context User Friendly - How do YOU wanna use it?

- Bake the Passion inside - How would you LOVE it Best?

- Help your Reader Excell - How can this help you to KICK ASS?

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Reverse Engineering User Awesomeness - Kathy Sierra

Reverse Engineering User Awesomeness - Kathy Sierra | Mapmakers | Scoop.it

Kathy Sierra on the Reverse Engineering of Business Models and finding a Sustainable System by 'User Awesomeness'. Some clues:

1. Focus on what the User does;

2. Give Users Superpowers Quickly: 80/20 in 30 minutes;

3. Offer better Gear AND help them Justify the Expense;

4. Motivate and Inspire Users: by making it Easier to Do;

5. Make the User feel Smarter and Awesome;

6. Shrink the 10K hour afap: Patterns, Practice & Immersion;

7. Make your Product Reflect their Feelings;

8. Play your Guiding Role in the Users Journey.

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