“We'd like to take a break on presentation techniques and share with our viewers a slideshow featuring leadership lessons from former South African President Nel (Leading Leadership Learnings from Nelson Mandela ”
“ To succeed in today’s connected world, you need to build a community around your company, brand, and products. Over the last decade, social media monitoring has become a primary form of business in...”
“A case study of how Zane's Cycles shop grows - because they respect the lifetime value of their customers and believe their customers are an asset. ("Do You Believe Customers are an Asset or a Cost Center?”
“According to a new study by Korn/Ferry International, the economic and political uncertainties in Europe -over the last five years -have had a dramatic effect on the skills and qualities required of European business leaders.”
“Are you a people pleaser? If you think you have no people pleasing tendencies, just remember how you felt the last time someone criticized you. Not fun is it? Even those of us who don't think we're...”
“One of the big differences between a manager and a leader is the leader is constantly learning. The leader is never happy thinking they know everything. They know there is always another piece of information to be learned.”
“As a leader of your team, you need to ensure that your team is inspired to take their job as a privilege. Not just once but every time. Here are 5 ways you can achieve that goal. (Happy Thursday friends!”
“Have you ever stopped to think what glib scripted responses to customer enquiries say about your business? Perhaps you should try waiting in your own queues or dealing with your own call centre. (RT @JulieKayJKLD: "What you say.”
“How many of us think of large-scale change as daunting efforts with missing pieces, risks, and unforeseen consequences? Engagement leader - Ken Perlman thinks otherwise in these 5 leadership pointers, inspired by an innovative LEGO-filled weekend.”
“The Growth and Obsession of Social Media Management infographic Social media Management has transitioned into an obsession As social media continues to grow (RT @0boy: The Growth and Obsession of Social Media Management an infographic”
“Public Relations - Despite its current popularity, brand reputation management is not a new concept, but today it's about actively managing the references, conversations, and feedback that typically occur online.”
“In a previous –comparative- article we elaborated what the eight key indicators are of collaborative leaders. In this article we show the eight leadership qualities as formulated by the CMOE, the Center for Management & Organization Effectiveness.”
“We stifle game-changing ideas when we seek perfection, punish failure and wait for inspiration to strike (Helaas vanochtend gemist, maar blij met tweet van @Utrecht_CM & @marcelzwiers : bravery, leadership & perfection”
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