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How to Use Persona Empathy Mapping | UX Magazine

How to Use Persona Empathy Mapping | UX Magazine | Management | Scoop.it

Persona Empathy Mapping is a workshop activity that builds empathy, gains alignment around user needs, goals, and pain-points, and bridges the gap between personas and design concepts. 


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~ A Strategic Planning Model

~ A Strategic Planning Model | Management | Scoop.it

Via AlGonzalezinfo
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gustavo salazar's curator insight, November 20, 2013 9:51 AM

Modelo de planificación estratégica

Larry Glover's curator insight, May 19, 2014 10:04 AM

Heading into a Strategic Planning Retreat with a client this coming weekend and so appreciated seeing this succinct description. 

HJJP's curator insight, August 23, 2014 11:24 PM

Excellent in it's simplicity. 

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How to Transform Your Culture To Stay Ahead

How to Transform Your Culture To Stay Ahead | Management | Scoop.it
How do you define the culture you want to create? How do you transform your existing culture? John Mattone and Nick Vaidya on cultural transformation

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12 Critical Competencies For Leadership in the Future

12 Critical Competencies For Leadership in the Future | Management | Scoop.it
The rate of change in the business world today is greater than our ability to respond. In a world that is often described as VUCA (Volatile, Uncertain, Complex and ambiguous), there are major tectonic shifts that demand a new mindset of leadership. First, let us look at these shifts. In recent

Via Bobby Dillard
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Dr. Madelyn Blair's curator insight, January 24, 11:01 AM

Thought provoking and consistent with what makes for resilience. 

 

This piece give the name VUCA to our world. I can't argue that it makes it easier to remember than volatile, uncertain, complex and ambiguous. What I like about this piece is that it teases out the mindset/skills to thrive in this VUCA world. As you read it, you can map each item to the three I speak about: knowing self, having deep knowledge, and insatiable curiosity. See if you can make the matches. This review is written by Madelyn Blair. See more madelynblair.com and follow @madelynblair. 

John Thurlbeck, FCMI FRSA's curator insight, January 29, 5:23 AM

Loved this very graphical view on how leaders deal with VUCA! Thanks Bobby Dillard for the original Scoop!

Andre Piazza's curator insight, January 29, 4:40 PM

#Leadership

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3 Ways To Improve Employee Engagement By Rethinking Your Workplace

3 Ways To Improve Employee Engagement By Rethinking Your Workplace | Management | Scoop.it
To improve employee engagement and company culture, think of employees as people and not pools of productivity.

Via Anne Leong
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Today’s Best Leaders Are Reflective and Vulnerable

Today’s Best Leaders Are Reflective and Vulnerable | Management | Scoop.it
Lagging performance is among the most glaring indications something is awry in an organization. Then there are the quieter, less splashy but still foreboding signals: a culture of distrust, the uncomfortable undiscussables, staff disengagement, disorganization — all of which indicate a disconnect that could cost a business tremendously if not addressed.
 

When confronted with a problem, or better yet, before it becomes a problem, leadership consultants Bob Anderson and Bill Adams recommend organizational leaders first turn inward to drive lasting change.


Via The Learning Factor
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The Learning Factor's curator insight, December 13, 2015 4:58 PM

Leaders who want their businesses to retain a competitive edge may have to first look inward to see outward results.

Carlos Rodrigues Cadre's curator insight, December 14, 2015 8:12 AM

adicionar sua visão ...

Maggie Lawlor's curator insight, December 15, 2015 2:37 AM

Slightly confusingly written article, but still worth a read!  We develop leaders to be comfortable with their own vulnerability and it shifts the culture of the organisation faster than anything else I've seen across 30 years of corporate life!

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An Inside Look: Steve Jobs Teaches Business Strategy 101

An Inside Look: Steve Jobs Teaches Business Strategy 101 | Management | Scoop.it

With some ingenious strategy, Steve Jobs and his team took about 15 years to transform Apple into the most valuable company in the world.

 

But while we are all witness to the end result, there was a lot of research and heavy thinking that went into developing that strategy. What if we could get a behind-the-scenes glimpse at the Apple visionary at work?

 

We can.


Via The Learning Factor
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Carlos Rodrigues Cadre's curator insight, November 6, 2015 4:10 PM

adicionar sua visão ...

Eloquens's curator insight, November 8, 2015 7:07 PM

This is unmissable!

Cascade Strategy's curator insight, November 22, 2015 5:29 PM

Steve Jobs and his team took about 15 years to transform Apple into the most valuable company in the world.


Remember: Good data can lead to good decisions but you also need experience and vision.


Here are 4 lessons for you and your business:


1. You need a combination of market research, proven experience, and great vision.

2. Simplify.

3. Turn your customer needs and desires into your USP.

4. Never stop learning.

 

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7 Tips For Managing High-Impact Teams

7 Tips For Managing High-Impact Teams | Management | Scoop.it

Most business leaders can agree that teamwork is important for getting anything done. But the agreement usually stops there. In many cases, the company's immediate needs take over, and there's seldom enough time for deep thought about how to actually develop an effective team.

Groups of people are often thrown together and told to get to work. And while many organizations do well when it comes to a team's technical aspects, like bringing in people with the right expertise and establishing deadlines, the less quantifiable, "people-building" element tends to get lost. With a little effort and foresight, though, managers and team leaders can avoid some of the most common problems plaguing teams.


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The Learning Factor's curator insight, November 1, 2015 5:01 PM

Teams are often thrown together under tight deadlines, making it tough for leaders to manage them. These tricks can help.

Carlos Rodrigues Cadre's curator insight, November 2, 2015 1:37 PM

adicionar sua visão ...

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Confusing levels of leadership: What really is strategic leadership?

Confusing levels of leadership: What really is strategic leadership? | Management | Scoop.it

The strategic planning cycle is in full swing this fall, which has me thinking about what makes strategic planning successful and what is missing when the process and outcome feel less than inspiring. Bear with me while I share some theoretical-practical perspectives. My intention is to create space in the strategic planning domain for strategic thinking and strategic leadership, which are two of four critical components for an inspiring process that creates sustainable value.

 


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Sam BESTA's curator insight, October 27, 2015 6:36 AM

What is missing and what is not

Ulises La Roca's comment, October 27, 2015 10:46 AM
Es esencial definir los objetivos.
Gino Bondi's curator insight, October 28, 2015 3:48 PM

"four critical components for an inspiring process that creates sustainable value"

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10 Things Your Employees Need From You

10 Things Your Employees Need From You | Management | Scoop.it
Your business can only grow as far as your hand can reach, which means you need employees. But your employees need to have a win/win relationship with you.

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Ian Berry's curator insight, September 17, 2015 6:47 PM

A good list. Appreciation has been at the top of responses to my research for 25 years. People don't want to be appraised (the old) they want to be appreciated (the new and the sustainable)

Jeremy Barton's curator insight, September 18, 2015 2:54 AM

Are you getting the best out of your employees?

Dr. Deborah Brennan's curator insight, September 22, 2015 1:22 PM

These practices are true for small businesses, and they are also true in our schools.  A principal must be deliberate in their daily practices in order to retain their best employees.  Quality teachers are critical to school success.  Our high needs schools, in particular, depend on high quality teachers to overcome the external factors students bring to school. Principals in these schools must leverage best practices to retain their best teachers and other staff!

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7 Powerful Lessons From TED Talks About Leadership

7 Powerful Lessons From TED Talks About Leadership | Management | Scoop.it

What does it take to be a great leader? In a fascinating series of talks, business leaders, researchers, a famed general, and an orchestra conductor tackle that question from their diverse viewpoints.

Some of their answers will surprise you. Here are seven of their best lessons.


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Graeme Reid's curator insight, September 8, 2015 12:13 AM

Some great TED talks on leadership.

Ian Berry's curator insight, September 8, 2015 12:25 AM

In a world of overwhelm I always appreciate list of careful selections. This is one of them

Maggie Lawlor's curator insight, September 12, 2015 4:57 AM

Well worth watching!

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Creative Leadership Means Being Present

Creative Leadership Means Being Present | Management | Scoop.it

We need leaders that are able to change the future. Creative leaders. The paradox with these leaders is that those that seem to be best at shaping the future are all firmly rooted in the now. These leaders really know how to connect to what is happening in the present, and can feel and use how it affects them on a deeper personal level. They are not just reacting on impulses; they are giving true answers to themselves and to the people around them, continuously. This ability goes by many names, call it being in the here and now, call it Mindfulness, Connected or Aligned. We prefer to simply call it Presence.


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Adele Taylor's curator insight, September 3, 2015 6:05 PM

This makes you think?  What is my passion and purpose?  How can I make sure I am in the present?

Maria Ioia's curator insight, September 3, 2015 11:28 PM

This is the way of the future. It is why I am so passionate in guiding the next generation of leaders in this area via University of Technology's Creative Intelligence and Innovation degree (in flipped classroom format to get students aligned within themselves and what they do).

primecavus's comment, September 7, 2015 6:11 AM
good
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The truth about social media marketing for lead generation

The truth about social media marketing for lead generation | Management | Scoop.it

Lead generation might be a top goal for B2B marketers in 2015, but social media isn’t where they’re expecting to bring in qualified prospects, according to a new BrightTalk report.

 

In fact, social media and print advertising ranked the lowest on a list of 15 different lead generation tactics. A full 30 percent said these are ineffective lead gen tools and just 12 percent said they’re highly successful. On the contrary, email marketing was cited as the top tool, with 55 respondents saying it’s effective.

 

In an era when 7 out of 10 people utilize social media (and the average social media user is active 2 hours and 25 minutes daily), this is unsettling data. Marketers who consider social media ineffective for lead gen need to reconsider their current strategies and revamp what they’re doing to both promote the brand and nurture people to take the next step to learn more....


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Matt Lambert's curator insight, August 14, 2015 5:03 AM

The data is interesting, but "B2B" doesn't make much sense as a single entity from a lead generation point of view. Depending on whether the products and services are horizontal or vertical markets, direct or channel, the strategies and tools are different.

 

Which audience are we talking about, the ones that find you, or the one's you go out and find. They have completely different characteristics.

 

The figures above are presumably averages of the two approaches.

 

Then, both Social and Email marketing can be lead gen tools, but more often used for nurturing, a second stage process.


So, average of different strategies, and an average of different stages.

 

Is it not like saying "the players in my football team averaged 4 goals each last season". This wouldn't tell us what our striker is worth would it?

Adele Taylor's curator insight, August 16, 2015 5:39 PM

So is social media marketing the way of the future?  Interesting read...

Thorsten Strauss's curator insight, September 24, 2015 7:43 AM

insight: b2b marketing , lead generation, social media still ranking not on top. Or are the  effects just indirect? That is the key question.

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The Synchronized Organization

The Synchronized Organization | Management | Scoop.it
We can no longer rely on hierarchies. The problem is not that they have suddenly become illegitimate, but that they are slow and the world has become fast.

Via Kenneth Mikkelsen, Corinne Chauffrut Werner , Annie Longeot
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Geemik Maria Açucena Da Silva's curator insight, December 9, 2014 4:00 AM

3So in addition to the role in formulating strategy and optimizing financial performance, managers must also seek to create synchronized organizations to carry out strategic intent. That requires a focus on small groups, loosely connected but united by a shared context.3

David Hain's curator insight, December 11, 2014 7:03 AM

Synchronisation (addressing dysfunction) requires a focus on small groups, loosely connected but united by a shared context.

Evoluo's curator insight, January 26, 2015 4:30 PM

Votre organisation est-elle synchronisée ?

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Bad Company Culture? Blame Senior Leadership

Bad Company Culture? Blame Senior Leadership | Management | Scoop.it
The late US Army General Norman Schwarzkopf once said, “Leadership is a combination of strategy and character. If you must be without one, be without the strategy.” Everyone understands th

Via Marc Wachtfogel, PhD, Bobby Dillard
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How To Create An Effective Unique Value Proposition 

How To Create An Effective Unique Value Proposition  | Management | Scoop.it

A step-by-step process for attracting, converting and monetising the most profitable customers in your market. Let’s start with a simple premise: all customers are not created equal.  Some are dramatically more profitable than others.


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Mike Allen's curator insight, January 27, 3:43 AM

Old wisdom but not outdated. It is vital to get the basics right

Chuck Taylor's curator insight, February 7, 11:27 AM

Great Article

Alexandru Otelea's curator insight, February 8, 4:58 AM

I found it very useful.

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Manage Your Emotional Culture

Manage Your Emotional Culture | Management | Scoop.it

Before leaving work each day, employees at Ubiquity Retirement + Savings press a button in the lobby. They’re not punching out—not in the traditional sense, anyway. They’re actually registering their emotions. They have five buttons to choose from: a smiley face if they felt happy at work that day, a frowny face if they felt sad, and so on.

This may sound like an HR gimmick (“See? Management cares how you feel!”) or an instrument of forced satisfaction (“The team with the most smiley faces wins!”). But it’s neither. Ubiquity is using the data it collects to understand what motivates employees—to learn what makes them feel a sense of belonging and excitement at work. Other organizations are starting to do the same. Some use apps that record how much fun people are having. Some hire technology consultants who specialize in the monthly, weekly, daily, or even hourly tracking of moods. Unfortunately, though, these organizations are in the minority. Most companies pay little attention to how employees are—or should be—feeling. They don’t realize how central emotions are to building the right culture.


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The Learning Factor's curator insight, January 6, 5:40 PM

Most leaders focus on how employees think and behave—but feelings matter just as much.

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24 Tools to Run Your Business From Anywhere in the World

24 Tools to Run Your Business From Anywhere in the World | Management | Scoop.it

If you're one of the lucky few that enjoys the ability to work from anywhere you like, the following tools will help keep you productive -- no matter where you are.


Via Daniel Watson
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Paulo Amendoeira's curator insight, January 5, 6:35 PM

24 Tools to Run Your Business From Anywhere in the World

Manpower Recruitment Companies in Pakistan's curator insight, January 12, 4:53 AM

#NowHiringUAE #JobSearchUAE #JobHuntKSA #Careers #AlahadGroup #ALAHAD #HR #Recruiting #employers #HumanResources #hiring #tweetmyjobs #jobless #freelance #jobopening #jobposting #employment #opportunity #recruiting #jobsearch #joblisting #hireme #MBA #linkedin #unemployed #resume #needajob #jobtips #career #interview #training #jobhunt #dreamjob #hotjobs #consulting #consultants

Alahad Group The Recruiting Specialists http://www.alahadgroup.com

Elma Glasgow's curator insight, January 28, 4:08 AM

Perfect to the digital nomads out there.

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22 Game Changing New Tools For Entrepreneurs & Startup Founders!

22 Game Changing New Tools For Entrepreneurs & Startup Founders! | Management | Scoop.it

This is a new ListHunt series that finds the best new tools for startups and founders.


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Daniel Watson's curator insight, November 27, 2015 1:04 AM


The technology available to entrepreneurs, especially those in the early stages of growing their businesses, is nothing short of amazing considering what was available even just a few years ago (let alone 30 to 40 years ago for those old enough to remember the pre PC days). The problem for business owners is finding enough time to stay abreast of what is available and what each product can do for a business. Articles such as this are a godsend for the busy business owner, and a quick look will determine if you should be using any of these products in your business, to make life just that little easier.

dswtechnologies's curator insight, November 27, 2015 4:48 AM
http://dswtechnologies.com/
thomas junillon's curator insight, December 3, 2015 5:33 PM

+1 pour Briteverify... à tester.

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10 Principles of Change Management

10 Principles of Change Management | Management | Scoop.it

Way back when (pick your date), senior executives in large companies had a simple goal for themselves and their organizations: stability. Shareholders wanted little more than predictable earnings growth.

 

1. Address the “human side” systematically. Any significant transformation creates “people issues.” New leaders will be asked to step up, jobs will be changed, new skills and capabilities must be developed, and employees will be uncertain and resistant. Dealing with these issues on a reactive, case-by-case basis puts speed, morale, and results at risk. A formal approach for managing change — beginning with the leadership team and then engaging key stakeholders and leaders — should be developed early, and adapted often as change moves through the organization.


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The Learning Factor's curator insight, November 10, 2015 4:10 PM

Tools and techniques to help companies transform quickly.

Peter Langerbeck's curator insight, November 10, 2015 11:53 PM

Leaders; are active, are role models, walk in front, share and ¨get people involved in the cause.

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Strategy, Not Technology, Drives Digital Transformation - Deloitte CFO - WSJ

Strategy, Not Technology, Drives Digital Transformation - Deloitte CFO - WSJ | Management | Scoop.it
Maturing digital businesses are focused on integrating digital technologies, such as social, mobile, analytics and cloud, in the service of transforming how their businesses work, while less mature digital businesses are focused on solving discrete business problems with individual digital technologies, according to the latest MIT Sloan Management Review and Deloitte digital business study. The study, which reflects the views of more than 4,800 executives and managers, as well as interviews with business and thought leaders, examines the emerging contours of digital business and how companies are moving forward with their digital transformations.

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Patricia Guzmán Aponte's curator insight, November 10, 2015 1:28 PM

"Risk-taking is becoming a cultural norm"

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Why Culture is So Important to Small Business Success

Why Culture is So Important to Small Business Success | Management | Scoop.it

 

This may not prove to be the most viewed post ever scooped to this topic, but it deserves to be read and understood by all business owners aspiring to greater success, within their businesses. Anyone wanting to fully develop the culture of their business would do well to follow the seven tips outlined in this article which highlights the importance of a good culture to achieving lasting business success.


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Jeremy Barton's curator insight, September 29, 2015 2:24 AM

 This is so true and makes such a difference.

Saadia Asif's curator insight, September 29, 2015 6:14 AM

Everyone talks about culture, but most see it as an isolated program, implemented in a large company by an outside training or HR company.  Here, we can see that culture starts the day you start your business. How you build it and sustain it will be a driver of your brand success.

Scott Salvati's curator insight, September 29, 2015 10:22 AM

Great article on why it's important to be intentional about the culture of your business.

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5 Technology Tips To Boost Employee Productivity

5 Technology Tips To Boost Employee Productivity | Management | Scoop.it
As a small business, we know that we don't have unlimited budgets and resources to get everything done.

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Is Your Workplace Motivating for Employees?

Is Your Workplace Motivating for Employees? | Management | Scoop.it
Want to know more about motivation in the workplace? You can create a work environment that will inspire motivation in employees. Find out more.

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donhornsby's curator insight, September 2, 2015 9:19 AM

(From the article): Every person is motivated. Whether motivation comes from people and activities you love such as your spouse, children, hobbies, cooking, philanthropy, or work, you experience motivation. Employee motivation at work is situational. Motivation depends upon the needs and wants that are intrinsic to the employee and the employee’s expectations and needs from work.

 

The interaction of the employee's needs and wants with their company's values,employment practices, expectations of the employee, quality of leadership and supervision, and more, influences and creates motivation in your workplace - or not. Readers have shared what contributes to or destroys their motivation at work.

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33 Amazing Ways to Recognise Employees

33 Amazing Ways to Recognise Employees | Management | Scoop.it
Creative employee recognition ideas from experts and companies known to have the happiest employees. Use these proven ideas at your office!

Via Daniel Watson
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Adele Taylor's curator insight, August 27, 2015 7:03 PM

What do you think of some of these ideas?  Are you using them in your business?

Ian Berry's curator insight, August 28, 2015 1:32 AM

A great list. Those still appraising employees instead of appreciating them are now officially dinosaurs

rodrick rajive lal's curator insight, August 28, 2015 2:54 AM

Employee recognition is an important way of ensuring loyalty, faith and trust in an organisation. It is true that the amount of recognition required would vary from person to person. People in leadership positions also need recognition, though not in the form of flattery. Celebrating more often, appreciating and praising employees more, goin on retreats, showing interest in employee's hobbies and interests, 'thank you' cards, colourful certificates, can all help boost employee morale. 

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Strategy, not technology, drives digital transformation - Deloitte

Strategy, not technology, drives digital transformation - Deloitte | Management | Scoop.it

What’s the most important driver of organizational digital maturity—social, mobile, analytics, or cloud? None of the above, according to the latest MIT Sloan Management Review and Deloitte digital business study. Research infographic and podcast


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Laura Luckman Kelber's curator insight, August 7, 2015 10:22 AM

Strategy always pays off