Management
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Rescooped by Jean-Guy Frenette from New Customer - Passenger Experience
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Engagement: The Key Metric for the Future

Engagement: The Key Metric for the Future | Management | Scoop.it

Via Eric_Determined / Eric Silverstein
Jean-Guy Frenette's insight:

Employees first then customers. Make sense...

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Raquel Oliveira's curator insight, January 27, 2014 10:22 AM

a humanidade clama por ser envolvida nas decisoes, projetos e aprendizagem. Sim, eu sinto esse movimento em diversos setores. Em relação a aprendizagem de adultos, é irreversível !

Scott Davidson's curator insight, January 29, 2014 10:01 AM

Do you measure engagement?

Michael Allenberg's curator insight, January 31, 2014 8:11 AM

It's all about engagement folks!

Rescooped by Jean-Guy Frenette from New Customer - Passenger Experience
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Great Thought Leaders Offer 49 Predictions for 2014!!!

Great Thought Leaders Offer 49 Predictions for 2014!!! | Management | Scoop.it
ADOTAS — With the first full business week of 2014 rapidly coming to an end, so too is our coverage [...]

Via Eric_Determined / Eric Silverstein
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iMet Global's curator insight, January 10, 2014 1:29 AM

Marketing is entering a whole new dimesion and these thought leaders are right in their predictions. The gamut of activities is expanding and changing literally every year with apps, tools and related businesses striving to keep up. 

Jill McLachlan's curator insight, January 10, 2014 4:48 AM

Mostly around marketing, but still some interesting predictions for 2014 - and beyond. May 'The internet of things' be with you!

Ranjit Kovilinkal's curator insight, January 10, 2014 11:47 PM

Customer experience management, customer engagement, life time value, localization, digitization, mobility, big data, transparency, content, customization, personalization. Is customer finally the KING!?

Rescooped by Jean-Guy Frenette from New Customer - Passenger Experience
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Worldwide Internet, #Social Media and #Mobile statistics: It's all in the #Data!

Worldwide Internet, #Social Media and #Mobile statistics: It's all in the #Data! | Management | Scoop.it
Now that there are 2.5 billion people -- roughly one-third of the world’s population -- online, it can be pretty tough to keep up with trends, figures and other data. Much of the ...

Via Eric_Determined / Eric Silverstein
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Eric_Determined / Eric Silverstein's curator insight, January 12, 2014 7:33 PM

Everyone are eager to review data on the latest digital trends across the World. Well here are 183 pages of valuable global data.


Which information surprised you, or found most interesting?