Manage your performance or perform in your management
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Rescooped by Driving Performance Consulting from Performance Management - Monitor, Optimize, Survive
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Boston government improves service delivery with performance management ... - FutureGov Magazine

Boston government improves service delivery with performance management ... - FutureGov Magazine | Manage your performance or perform in your management | Scoop.it
Boston government improves service delivery with performance management ...

Via Mario Bojilov
Driving Performance Consulting 's insight:

Performance Management implementation goes beyond corporate firms and is incrediblely adressing public administration needs in terms of delivering better quality of service for citizens. This is a very sound demonstration that performance and Continual improvement have to be owned by all of us and in every facet of our life. The attractive side of this Boston Government experience is not only the partnership between its administration and SAP in delivering better quality and value to citizens but also the throrough partnership between public administration and Boston citizens to jointly manage and control public affairs. Continual improvement and client focus are not only ISO 9001 QMS principles but also part of performance management foundation. 

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Rescooped by Driving Performance Consulting from Management de la performance
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Processus, procédure et mode opératoire : nouvelle mise au point ... - Finyear.com

Processus, procédure et mode opératoire : nouvelle mise au point ... - Finyear.com | Manage your performance or perform in your management | Scoop.it
Processus, procédure et mode opératoire : nouvelle mise au point ...Finyear.comUne des plus remarquables est celle qui touche les notions de processus, de procédure et de mode opératoire.

Via Frantz TOUSSAINT
Driving Performance Consulting 's insight:

"Diviser la difficulté en autant de parcelles qu'il se peut pour mieux la résoudre" disait René Descartes dans son ouvrage "Le discours de la méthode". C'est toute la philosophie qui sous tend l'approche processus ! Il est vrai que la confusion est permanente dans les organisations entre processus, procédure et mode opératoire.

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Oumar DIOP's curator insight, July 8, 2014 10:55 AM

"Diviser la difficulté en autant de parcelles qu'il se peut pour mieux la résoudre" disait René Descartes dans son ouvrage "Le discours de la méthode". C'est toute la philosophie qui sous tend l'approche processus ! Il est vrai que la confusion est permanente dans les organisations entre processus, procédure et mode opératoire.

Rescooped by Driving Performance Consulting from Global Manager Group
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What are Principles of ISO 9001 Quality Management System?

What are Principles of ISO 9001 Quality Management System? | Manage your performance or perform in your management | Scoop.it

The 8 key principles below aren't auditable, however they are basic attributes requirements of any quality management system (QMS). They  have been taken from    ISO 9001 Quality Management Systems - fundamentals and    vocabulary, which has served as a basis for the new ISO 9001:2008 standard.


Via Global Certification Consultant
Driving Performance Consulting 's insight:

Client focus is not only a key principle of ISO 9001 QMS but the backbone of performance within organizations. It has been clearly demonstrated and established over ages that private and public companies not thoroughly customer oriented were bound to collapse and disappear. ISO 9001 should basically be summarized in one single principle which is client focus because it definitely drives the other 7 principles. Meaning, ISO QMS principles boil down to one : client focus.

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Oumar DIOP's curator insight, July 8, 2014 12:28 PM

Client focus is not only a key principle of ISO 9001 QMS but the backbone of performance within organizations. It has been clearly demonstrated and established over ages that private and public companies not thoroughly customer oriented were bound to collapse and disappear. ISO 9001 should basically be summarized in one single principle which client focus because it definitely drives the other 7 principles. Needless to say, ISO QMS principles boil down to one : client focus.

Rescooped by Driving Performance Consulting from Manage your performance or perform in your management
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SAP BPC for Financial PlanningEnterprise Performance Management Solutions

AP® Business Planning and Consolidation can help organizations consistently manage performance, enabling them to become more agile and competitive by providing alignment, visibility, and greater confidence


Via Helen Homes, Oumar DIOP
Driving Performance Consulting 's insight:

A solid suite of proven products covering all the cornerstones of Performance Management. The nec plus ultra being its core features Scorecard & Dashboard (SAP SM), Analytics & Profitability Modelling (SAP PCM) offering users extended budgeting and forecasting capabilities. Public administration in Senegal suffering from lack of robust budget analysis applications (through SIG FIP) as well as terrific implementation bottlenecks of RBM procedures (WAEMU regulatory instructions) should be very eager to explore SAP BPC features.

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Oumar DIOP's curator insight, July 8, 2014 7:23 PM

A solid suite of proven products covering all the cornerstones of Performance Management. The nec plus ultra being its core features Scorecard & Dashboard (SAP SM), Analytics & Profitability Modelling (SAP PCM) offering users extended budgeting and forecasting capabilities. Public administration in Senegal suffering from lack of robust budget analysis applications (through SIG FIP) as well as terrific implementation bottlenecks of RBM procedures (WAEMU regulatory instructions) should be very eager to explore SAP BPC features.