Customer simulations made easy — we help you create better online training in sales, customer service, telemarketing and other areas. Use simulated customers to engage and motivate your learners. It has never been easier.
Many people who have read Working Out Loud have asked if I could put all the exercises in one place for easy reference. So I created a free workbook. You can download it here: Working Out Loud: Exercise Workbook This 42-page workbook is based on the 70 exercises in Working Out Loud. The exercises are presented in the same order…
Airbnb wants its hosts to set their own prices. But the home-sharing company, armed with billions of data points, is nevertheless starting to nudge hosts toward prices that earn them -- and Airbnb -- more money.
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