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Business Brainpower with the Human Touch
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Burson-Marsteller Global Social Media Check-Up 2012

The Burson-Marsteller Global Social Media Check-Up 2012 examined the Fortune Global 100’s use of popular social networking platforms including: Twitter, Facebook, YouTube and, for the first time, Google Plus and Pinterest. This year, Visible Technologies, the leader in social media monitoring, analytics, and services for enterprises globally, provided data on online discussions of Fortune Global 100 companies.

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Look Mom, No Managers!

Look Mom, No Managers! | Business Brainpower with the Human Touch | Scoop.it
A Norwegian company engages in a radical experiment in flat structure, while researchers tag along to study the surprising effects.


With network-loving Gen Y entering the workforce and the premium paid for creative thinking growing ever higher, command, control, and middle managers are out. Flat structures are in.


Tearing down hierarchies and yanking bosses out of their offices (or, gasp, eliminating them entirely) might attract young talent, boost intrinsic motivation, and unleash silo-breaking collaboration, but as we've covered here on Inc.com before, some experts fear flatter organizations aren't without their down sides. So how do you know if this trend for flat is going to be a net win for your business?

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Are You Creating Disgruntled Employees?

Are You Creating Disgruntled Employees? | Business Brainpower with the Human Touch | Scoop.it
You can't make every worker happy, surely, and should a business even try? Evidence from our recent research suggests, actually, that the answer is yes.


Or rather, our evidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to unnecessary risks from thefts and leaks in the process, and inflating turnover costs.


What causes employees to become disgruntled and what can be done to prevent it? To find out we zeroed in on the most unhappy people in our data. These were 6% in our database of 160,576 employees who displayed the lowest levels of job satisfaction and commitment on their 360 evaluations of their bosses. We were looking for those among them whose managers also oversaw the most satisfied employees. In this way we identified that group of leaders who were managing both the very unhappy and the very happy at the same time.

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Corporate Scandals are Eroding Trust in Senior Leaders

Corporate Scandals are Eroding Trust in Senior Leaders | Business Brainpower with the Human Touch | Scoop.it

Only 36% of workers trust their senior leaders and more than half (58%) of workers display signs of having adopted a ‘not bothered’ attitude to their work. That’s according to the Chartered Institute of Personnel and Development’s latest quarterly Employee Outlook survey of more than 2,000 employees across the UK, which asks employees a number of questions to gauge their level of engagement in the work place and attitudes to working life.


The survey found that employees who display 'neutral' engagement are about half as likely to go the extra mile with regard to workload and hours than those who are engaged* and nearly three times more likely to be looking for a new job**. It also found a strong correlation between employee engagement and knowledge of the organisation’s core purpose***. These findings align strongly with the significant body of evidence cited in the MacLeod Review regarding the impact of employee engagement on performance. 

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Our Ridiculous Approach to Retirement

Our Ridiculous Approach to Retirement | Business Brainpower with the Human Touch | Scoop.it
The current model for retirement savings, which forces individuals to figure out a plan for their retirement years, will always fall short.


I WORK on retirement policy, so friends often want to talk about their own retirement plans and prospects. While I am happy to have these conversations, my friends usually walk away feeling worse — for good reason.


Seventy-five percent of Americans nearing retirement age in 2010 had less than $30,000 in their retirement accounts. The specter of downward mobility in retirement is a looming reality for both middle- and higher-income workers. Almost half of middle-class workers, 49 percent, will be poor or near poor in retirement, living on a food budget of about $5 a day.

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Stephen Covey, RIP

Stephen Covey, RIP | Business Brainpower with the Human Touch | Scoop.it


Stephen Covey, who died on July 16th, was one of the most successful management gurus ever. “The 7 Habits of Highly Effective People” has sold more than 20m copies; three of his other titles have sold at least 1m each. His Covey Leadership Centre (now part of a firm called FranklinCovey) claims to have had three-quarters of Fortune 500 companies as clients.

Mr Covey’s message was old-fashioned. So old-fashioned, in fact, that it seemed fresh and exciting when “7 Habits” was first published in 1989. At a time when other management gurus were obsessed with how to build a better organisation, Mr Covey argued that personal character, purpose and self-discipline were what mattered. This message is still relevant, as the nasty habits of highly ineffective bankers make plain. Mr Covey taught that employees were not merely cogs in a machine powered by rewards and punishments, but individuals.


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Going for Gold

Going for Gold | Business Brainpower with the Human Touch | Scoop.it
THE athletes have begun to arrive. The capital is emblazoned with Olympic rings and over 200,000 pink signs directing spectators to events. The race for medals will begin on July 27th. But however the home team fares, David Cameron, the prime minister, promises to turn the games into gold for Britain.

The economy, which is in a shallow recession, could do with a warm-up. Official forecasts are ambivalent about whether the Olympics will help much. The Bank of England predicts the games could boost GDP by 0.2% in the third quarter, based on an equivalent bump during the Sydney Olympics in 2000. Yet it expects that growth to be reversed in the fourth quarter as normal business resumes.
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5 Tips for Creating Scalable Leadership

5 Tips for Creating Scalable Leadership | Business Brainpower with the Human Touch | Scoop.it

I’ve often said, “if leadership doesn’t scale neither will your organization.” Experience has led me to conclude there is no greater contribution a leader can make to the enterprise than developing a true culture of leadership. Here’s the thing – a culture of leadership can only exist when leaders understand their primary obligation is to develop other leaders. If leadership is sought after, valued, developed and rewarded, then good things will happen. In today’s column I’ll examine the value of creating a culture of leadership.

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3 Interview Questions That Reveal Everything

3 Interview Questions That Reveal Everything | Business Brainpower with the Human Touch | Scoop.it
Employee fit is crucial. Here's a simple way to know if a job candidate is right for your business.

Interviewing job candidates is tough, especially because some candidates are a lot better at interviewing than they are at working.

To get the core info you need about the candidates you interview, here's a simple but incredibly effective interview technique I learned from John Younger, the CEO of Accolo, a cloud recruiting solutions provider. (If you think you've conducted a lot of interviews, think again: Younger has interviewed thousands of people.)
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A New Education For Business Leaders For A New Future

A New Education For Business Leaders For A New Future | Business Brainpower with the Human Touch | Scoop.it

Never before has a generation needed or had access to more tools to take on the real work that needs to be done in our societies. New leaders are emerging who are less willing to define themselves with a job title than their ability to create value wherever they are. In response, hundreds of new higher educational programs have emerged that focus on creativity and preparing students to solve the world’s big problems.

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