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Designing Trustworthy Organizations

Designing Trustworthy Organizations | Business Brainpower with the Human Touch | Scoop.it

How do organizations and their leaders earn and maintain trust — and then repair it after a violation? Why do trust failures continue to occur with such frequency? How can they be reliably prevented?


Those are the questions that drove 12 years of research by authors Robert F. Hurley (Fordham University), Nicole Gillespie (University of Queensland, Australia), Donald L. Ferrin (Singapore Management University) and Graham Dietz (Durham University, United Kingdom). A lot of the literature about trust supports commonsense notions about how individual leaders can earn the trust of followers. But building and sustaining organizational trust turns out to be different from building and sustaining interpersonal trust, and not nearly as intuitive.

Vicki Kossoff @ The Learning Factor's insight:

Building organizational trust is different from building interpersonal trust — and less intuitive.

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Nuala Dent's curator insight, July 13, 2013 7:04 AM

Great article on trust, including trust framework and questions to test it.

 

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Hand Selected Stories To Keep You On The Leading Edge

Hand Selected Stories To Keep You On The Leading Edge | Business Brainpower with the Human Touch | Scoop.it

Let us help you stay connected, educated and networked by filtering some of the most interesting and relevant business content for you. Right here, we become your personal content curator, putting you in touch with the hottest, most interesting and most valuable business resources from around the world.


So you may be asking "Who is The Learning Factor?" Quite simply, we are Asia Pacific's leader in Training Outsourcing. We provide awesome developmental opportunites for people around the world.

 

Each day we aim to deliver an outstanding learning experience to our training participants - services which strengthen skills, enlighten minds and empower the spirits of managers and employees. In turn, we know this will help their employers to prosper and grow and employees will say, "we have great managers in this company and I am going to give 100% to support them and their vision".

 

Make sure you join us on the life-long learning journey. Just click the 'follow' button at the top, right of this page to be kept up with our daily recommendations. 

 

Thank you to everyone for the suggestions. We appreciate your support!

 

Want to learn more about what we do? Visit our website.


Check out Bare Brilliance to learn more about our leading online business training solutions. 

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How Boomers, Gen X and Gen Y Look for Work

How Boomers, Gen X and Gen Y Look for Work | Business Brainpower with the Human Touch | Scoop.it

When it comes to using mobile technology in the job search, boomers are catching up to their kids; nearly half of boomer job seekers now use their smartphones to search for work.

That's one of the surprising findings in Three Generations of Talent: Who is Searching For Jobs Today, a report released today by Indeed Hiring Labs, the global research arm of the world's largest job site, Indeed.com.

"Overall, generational job search differences are far less striking than you might expect," says Tara Sinclair, the author of the report, who is an Associate Professor of Economics and International Affairs at George Washington University and Chief Economist at Indeed.

Vicki Kossoff @ The Learning Factor's insight:
A new report's surprising findings on how Boomers, Gen X and Gen Y look for work.
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Women at Work: A Guide for Men

Women at Work: A Guide for Men | Business Brainpower with the Human Touch | Scoop.it

The business case for this is compelling. Companies with more women in leadership posts simply perform better. Fortune 500 firms with the most female board members outperform those with the least by 26% on return on invested capital and 16% on return on sales, according to a 2011 Catalyst study. Yet the number of women at the top is barely budging: some 5% of Fortune 500 chief executive officers and 17% of board members. Numbers in law and finance are dismal too.

Vicki Kossoff @ The Learning Factor's insight:

The business case is compelling: Companies with more women in leadership posts simply perform better.

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Mike Allen's curator insight, December 17, 5:48 PM

Women in top roles are vital as long as they are there on merit. They bring a range of good qualities and reduce macho management . This evidence is both compelling and ignored Why?

Prof. Hankell's curator insight, December 17, 10:20 PM

I am convinced that women don’t need more advice. Men do...

FOXY Steph's curator insight, December 18, 9:09 AM

It's a complex subject. It sounds as if women have to be more like men to succeed in business...  whereas all we need to do is be ourselves.

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35 Ice Breakers to Make Networking Events a Little Less Awkward

35 Ice Breakers to Make Networking Events a Little Less Awkward | Business Brainpower with the Human Touch | Scoop.it

Getting ahead in business is infinitely easier when you have extensive networks and strong relationships. But unless you naturally have charm, charisma, and confidence, even starting a conversation can seem like a mammoth task. These 50 ice breakers should help making introductions a little easier, allowing you to eventually move on to business.

Vicki Kossoff @ The Learning Factor's insight:

Getting ahead in business is infinitely easier when you have extensive networks and strong relationships.

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What to Do If You’re Smarter than Your Boss

What to Do If You’re Smarter than Your Boss | Business Brainpower with the Human Touch | Scoop.it

You want to work for a great boss — someone you can respect and learn from. But what if your manager isn’t good at his job? What if you’re more competent or have greater skills? Should you be raising a ruckus or keeping your head down? And how do you get what you need without making your boss look bad?

Vicki Kossoff @ The Learning Factor's insight:

It’s not unusual to feel smarter or more qualified than your boss. Here's some ideas on how to work productively.

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David Simpson's curator insight, December 15, 5:37 AM

Ain't gonna happen!

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15 B2B Brands That Tell Great Stories

15 B2B Brands That Tell Great Stories | Business Brainpower with the Human Touch | Scoop.it

Everyone is talking about storytelling: We talk about storytelling. You talk about storytelling. Storytelling gets people excited, it’s relatable, and it’s a successful marketing strategy across the board. We recently published a post explaining why storytelling works in general (if you missed it, check it out here), and we wanted take it up a notch and look at how storytelling is working in B2B and SaaS industries, where past marketing tactics were mathematical, calculated, and much less human than storytelling.

Vicki Kossoff @ The Learning Factor's insight:

Storytelling has become a way to give companies a personality and bring data to life.

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Want To Be Happier? Change Your Commute Or Change Your Attitude

Want To Be Happier? Change Your Commute Or Change Your Attitude | Business Brainpower with the Human Touch | Scoop.it

It’s a decision that almost everyone finds themselves faced with at some point – accept a job that pays more money even though it requires a longer commute or stay in your current job. It’s easy be tempted by a lucrative opportunity that appears to be the key to success and happiness, but research shows the detriment of a longer commute may outweigh the benefits of earning more money.

Vicki Kossoff @ The Learning Factor's insight:

A new study conducted by Canada’s University of Waterloo discovered a direct link between commute time and well-being.

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Jillian Mazza's curator insight, December 9, 8:47 PM

future food for thought

David Cruzate's curator insight, December 10, 2:34 PM

Muy Interesante!!!! Excepcional!!!

Andrew Wilson's curator insight, December 13, 2:49 AM

NIce ................????

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31 Traits All Great Leaders Share

31 Traits All Great Leaders Share | Business Brainpower with the Human Touch | Scoop.it

No matter how much the world changes, there will be timeless truths about the best way to lead others to success.

Self-made industrialist Andrew Carnegie was the wealthiest man on the planet in the early 20th century and was a student of what it takes to achieve greatness. In 1908, he met with the journalist Napoleon Hill and decided that Hill would be the vehicle for sharing his strategies with the world. Take a look at the summary.

Vicki Kossoff @ The Learning Factor's insight:

Carnegie says that "successful leaders in all walks of life" exemplify a set of specific traits, with the best possessing all of them. Take a look at the summary of these skills.

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13 Physical Gestures That Are Immediate Business Turnoffs

13 Physical Gestures That Are Immediate Business Turnoffs | Business Brainpower with the Human Touch | Scoop.it

The following answers are provided by members of Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. In partnership with Citi, YEC recently launched StartupCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses.

Vicki Kossoff @ The Learning Factor's insight:

What is one physical gesture (hand gestures, etc.) that turns you off when meeting other businesspeople and why?

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