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Are Airlines Driving Coach Passengers Into Premium Seats by Making Them Miserable?

Are Airlines Driving Coach Passengers Into Premium Seats by Making Them Miserable? | Business Brainpower with the Human Touch | Scoop.it

Time was when flying was glamorous, even in coach class.

You could arrive at the airport half an hour before your flight, check your bags and board at a leisurely pace. Coach seats were wide and comfortable, and chances were that the seat next to you would be free to put your newspaper.

But those days are all past. Passenger load factor -- which represents the number of empty seats per flight -- has risen 27 percent: from 65 percent in 1994 to 82.8 percent in 2012, according to airlines.org -- the highest load factor since 1945. The high average means a lot of flights are operating at 100-percent capacity. Good for the airlines. Not so good for the passengers and flight attendants.

The Learning Factor's insight:

After the past years of nickel-and-diming, it shouldn't surprise us that airlines are finding even more ways to cut costs and generate revenue, like decreasing service and flying at a higher capacity.

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Hand Selected Stories To Keep You On The Leading Edge

Hand Selected Stories To Keep You On The Leading Edge | Business Brainpower with the Human Touch | Scoop.it

Let us help you stay connected, educated and networked by filtering some of the most interesting and relevant business content for you. Right here, we become your personal content curator, putting you in touch with the hottest, most interesting and most valuable business resources from around the world.


So you may be asking "Who is The Learning Factor?" Quite simply, we are Asia Pacific's leader in Training Outsourcing. We provide awesome developmental opportunites for people around the world.

 

Each day we aim to deliver an outstanding learning experience to our training participants - services which strengthen skills, enlighten minds and empower the spirits of managers and employees. In turn, we know this will help their employers to prosper and grow and employees will say, "we have great managers in this company and I am going to give 100% to support them and their vision".

 

Make sure you join us on the life-long learning journey. Just click the 'follow' button at the top, right of this page to be kept up with our daily recommendations. 

 

Thank you to everyone for the suggestions. We appreciate your support!

 

Want to learn more about what we do? Visit our website.


Check out Bare Brilliance to learn more about our leading online business training solutions. 

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What You Can Learn From the Strategies of Amazon, Apple, and Lego

What You Can Learn From the Strategies of Amazon, Apple, and Lego | Business Brainpower with the Human Touch | Scoop.it

Position yourself for the future by looking at what stays constant.  

That's how star companies like Amazon, Apple, and Lego consistently leap ahead of competitors, say strategy experts Paul Leinwand and Cesare Mainardi in their new book, Strategy That Works.

The authors say that Amazon CEO Jeff Bezos' November 2012 fireside chat (watch it on YouTube) perfectly explains this strategy. Here's what Bezos said:

I very frequently get the question 'What's gonna change in the next 10 years?'...I almost never get the question 'What's not going to change in the next 10 years?' And I submit to you that that second question is actually the more important of the two. Because you can build a business strategy around the things that are stable in time.

The Learning Factor's insight:

Too many leaders think about what's going to change in the next 10 years, instead of what's not.

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