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How To Master The Art Of Giving Negative Feedback

How To Master The Art Of Giving Negative Feedback | Business Brainpower with the Human Touch | Scoop.it

When you’re a leader, giving feedback, both positive and negative, comes with the territory. But not everyone is comfortable giving it. Sarah Green, a senior associate editor with the Harvard Business Review, recently scoured HBR’s blog for the site’s best advice for how to give negative feedback. Here are her five tips:


1. Be direct by avoiding the feedback “sandwich.”


Instead of couching criticism with positive feedback (which can dilute the message and sounds insincere), approaching the issue directly and with transparency allows everyone to understand the purpose of the discussion and keep the conversation on track. For example, if a colleague’s presentation style needs improvement, you can approach the conversation by asking if you can provide some feedback. They’ll (most likely) say yes, and will be more open to accepting it.

Vicki Kossoff @ The Learning Factor's insight:

Step away from the feedback "sandwich," stick to the facts, and three other tips to giving good feedback.

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John Michel's curator insight, August 27, 2014 9:49 AM

Five excellent tips to maximize the positive impact of negative feedback .

Elizabeth Alfaro's curator insight, August 27, 2014 3:11 PM

"Lo cortés no quita lo valiente", pero demasiada diplomacia elude el tema principal y no ayuda a que la persona identifique el error. 

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8 Crazy Things IBM Scientists Have Learned Studying Twitter

8 Crazy Things IBM Scientists Have Learned Studying Twitter | Business Brainpower with the Human Touch | Scoop.it

 If Twitter is really taking the pulse of society, it's time to be scared.


A team of IBM researchers spends their days sifting through Twitter. They use live streams of tweets to develop machines that are smarter than the typical computer, an area of study known as "machine learning." Using these tweets, they've developed technology that allows a machine to understand that some tweets are just background noise and others are newsworthy and important.


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