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Transliteracy and information literacy: Why it is important that we understand the connection

I have been on the Transliteracy bandwagon for some time now, following the Bobbi Newman (and significant others) Libraries and Transliteracy blog with interest. I have two pressing concerns with T...
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Libraries - widening the perspective
Bringing business, marketing, creativity, and education thinking to the library table
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Leadership: 10 Commandments for managing Knowledge Workers

Leadership: 10 Commandments for managing Knowledge Workers | Libraries - widening the perspective | Scoop.it
How to effectively manage Knowledge Workers

Via Susan Bainbridge
Donna Watt's insight:

Ten simple ways to get the results you need from your team. Useful reminders, effective strategies. Some reinforcement for me, and a couple of useful extras. DW

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Begoña Iturgaitz's curator insight, December 3, 2013 7:12 AM

Some tips useful for group leaders.

Sharad Lal's curator insight, December 3, 2013 11:29 PM

Good insights for leaders.

Emeric Nectoux's curator insight, January 12, 3:04 AM
  • Effective Communication :  Over communication is always better than less communicationHold as many one-to-one touch-base meetings as possible. This helps in better understanding , empathy building and rapport.
  • Data-driven decision Making : Let the data talk. Strive to draw the conclusions using data and derive your decisions from it as objectively as possible. 
  • ...
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Great Leadership: 10 Succession Planning Best Practices

Great Leadership: 10 Succession Planning Best Practices | Libraries - widening the perspective | Scoop.it
10 Succession Planning Best Practices

There’s more to succession planning than coming up with lists of candidates for important positions on the back of a cocktail napkin.

Unfortunately, that’s about as far as some companies take it (if they’re doing it at all). Then they end up scrambling looking for replacements, hiring overly paid and risky outsiders, or over-promoting unqualified candidates.

Donna Watt's insight:

As important for libraries as in any business - with so much change and development happening on all sides, it's critical that we keep an eye to the future, and consider what talents, skills and aptitudes we want to place value on, and to nurture. That unexpected exit can be a real hiccup in our plans! DW

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Change Management Fails for Three Reasons

Change Management Fails for Three Reasons | Libraries - widening the perspective | Scoop.it

"Reason Number 1: Change consultants are insufficiently equipped on a personal level.

Reason Number 2: Most change models are incomplete.
Reason Number 3: Capacity is widely overlooked, on all levels.

There is a way to successfully engage large-scale organizational change. It's complex. It's takes longer. It's more expensive. But it works"


Via Susan Bainbridge
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Natalie Savage's curator insight, July 23, 2013 1:01 PM

Well worth a read, especially if you are involved in supporting change initiatives (formally and informally).

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Is the ‘learning organisation’ a pipe dream? - Science Omega

Is the ‘learning organisation’ a pipe dream? - Science Omega | Libraries - widening the perspective | Scoop.it
'Just a pipe dream?'
"That’s not to say that I haven’t seen pockets of great practice – even whole functions on the road to continuous learning," she continued. "But I have yet to see the tipping point in any business that I’ve worked with in which the whole culture has climbed the diffusion-of-innovation curve with more than 50 per cent adoption of a continuous learning culture. Could it simply be that creating a learning organisation is just a pipe dream?"

Well, not in White’s opinion. Although a culture of continuous learning and development has not yet been fully realised, she maintained that it is, nevertheless, possible. So, what is getting in the way? Why, despite all our talk, has a genuine learning organisation not yet been created? White outlined four major obstacles that are hampering implementation: organisational policies and processes, leadership, learning and development, and attitudes and assumptions.

Read more: http://www.scienceomega.com/article/1223/is-the-learning-organisation-a-pipe-dream#ixzz2Y8ujomdH
Donna Watt's insight:

This is a major challenge for us in the information sector - we are faced with a need to continually develop and grow our teams in order to keep up with the pace of change - finding the solutions to the obstacles identified by White may help us focus our energy and effort.

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Why Groups Fail to Share Information Effectively

Why Groups Fail to Share Information Effectively | Libraries - widening the perspective | Scoop.it
When asked to make a group decision, instead of sharing vital information known only to themselves, people tend to repeat information that everyone already knows.

Via Katherine Stevens
Donna Watt's insight:

Who knew there was so much going on in the group dynamic of (non) information sharing? Fascinating and enlightening look at conscious and unconscious behaviours in groups/meetings etc.

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Katherine Stevens's curator insight, June 25, 2013 1:37 AM

Good summary of research done by Stasser and Titus in 1985 about group decision-making. 

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Great Leadership: 10 Employee Conversations That Managers Hate to Have

Great Leadership: 10 Employee Conversations That Managers Hate to Have | Libraries - widening the perspective | Scoop.it


Being a manager means never having to say you’re sorry. No wait, that’s some dumb line from a horrible 1970s movie. However, there may be some truth in that statement.

Sometimes, as a manager, you have to have difficult conversations with employees that are guaranteed to make them defensive, angry, and not want to hang out with you after work anymore. You may feel like a cad and want to apologize, but there’s really nothing to apologize for. You’re just doing your job.

Donna Watt's insight:

The examples resonate and the suggested ways of approaching these conversations are worth a read.

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5 Community Management Lessons Learned in a Library | Business 2 Community

5 Community Management Lessons Learned in a Library | Business 2 Community | Libraries - widening the perspective | Scoop.it

"Sometimes a topic comes along that squeezes its way onto the editorial calendar (as if I keep a calendar). The recent Community Manager discussion comparing  community managers to librarians prompted this post. Here are 5 Community Management Lessons Learned in a Library…"

Donna Watt's insight:

Insightful and relevant commentary on taking the broader community benefit perspective on what we do in libraries.

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New and refurbished libraries by authority

New and refurbished libraries by authority | Libraries - widening the perspective | Scoop.it
A note on the information on this page The list was created partly with help from information supplied by the DCMS and from an article from ConservativeHome.  Updates on new projects are received v...
Donna Watt's insight:

Planning some overseas travel, and want to include some new builds or newly refurbished libraries on your itinerary - here's a very helpful list.

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The Most Playful Libraries in the World

The Most Playful Libraries in the World | Libraries - widening the perspective | Scoop.it
We could write volumes about our love for libraries — and, well, we kind of have. During our Internet travels, we've stumbled across some pretty amazing places for book lovers. After spotting an es...

Via Tania Sheko, Joyce Valenza
Donna Watt's insight:

If, like me, you are involved in revisioning your library spaces - you could do worse than browse here for quirky, imaginative inspiration - with thanks to the scoopers who came before!

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L2_S2S's curator insight, May 12, 2013 8:22 PM

Inspirational images of libraries that emphasize imagination, fun, and  wonder.  The creativity we are trying to inspire and nurture in our students should be reflected in the library design.

Sally Tilley's curator insight, May 13, 2013 6:23 PM

Bring a little fun into the world...just need to find room in the  budget to do it!

 

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10 Great Technology Initiatives for Your Library | American Libraries Magazine

10 Great Technology Initiatives for Your Library | American Libraries Magazine | Libraries - widening the perspective | Scoop.it
American Libraries Magazine, the magazine of the American Library Association, delivers news and information about the library community.
Donna Watt's insight:

It used to be the sky was the limit, now it seems the cloud's the limit! Great ideas that have me thinking about "What should we tackle next in our ongoing dance with technology and change?" Some exciting opportunities here.

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Ten Ways to Get People to Change| The Committed Sardine

Ten Ways to Get People to Change| The Committed Sardine | Libraries - widening the perspective | Scoop.it

If change is your challenge, here are ten tips to enable you to motivate and precipitate positive change.  Also like that these are reflected in the context of specific stories that illustrate the idea in action.  Storytelling again - it works!  Great blog post.  DW


Via Charles Newton
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Research shows that Pinterest is big, it’s bad, and it’s for real

Research shows that Pinterest is big, it’s bad, and it’s for real | Libraries - widening the perspective | Scoop.it

"

A new report from The Social Habit focuses on revelations about Pinterestand if you weren’t a “pinner” before, it might be time to get in the game!The study concludes that while Pinterest has a smaller user base than services like Facebook or Twitter, the service engenders enormous loyalty and has become a daily habit for more than half its users."

 So, the question is, if this is on of the biggest, fastest-growing social platforms, and we are intent on meeting our customers where they are - How should we use this platform, within the limits of copyright, to promote our stuff?  I'm thinking it's about promoting our services, programmes and events - not so much about our stuff.

 

Looking for great examples of libraries pinning... DW

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The Most Dangerous Threat to Your Online Marketing Efforts

The Most Dangerous Threat to Your Online Marketing Efforts | Libraries - widening the perspective | Scoop.it

An excellent post from Sonia Simone on the Copyblogger blog, discussing the risks inherent in building your marketing strategy on someone else's land. Her point is a good one, in that if we focus solely on 'sharecropping', i.e. marketing via FB and other sites over which we have no control, our marketing strategy is subject to the whim of any change those large platforms choose to make. She offers up a much better strategy - with the bonus of couching the whole thing in the language of storytelling. This woman is a wizard with words. Must read. DW

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KR Connect – Blog of Kevin Roberts, CEO Worldwide, Saatchi & Saatchi: Game Changers

KR Connect – Blog of Kevin Roberts, CEO Worldwide, Saatchi & Saatchi: Game Changers | Libraries - widening the perspective | Scoop.it

What caught my attention was the article’s reference to 'And Thinking' - what I call And/And - as a key feature of the innovation mindset being described.

Peter completely rewrote the rules when he made the Lord of the Rings trilogy. He looked at the project and thought: this needs a simple strategy and complex execution; this needs to be made locally and seen globally; these movies need to be of the highest quality and be made at the lowest cost. It wasn't a case of Either/Or. He embraced paradox.

Donna Watt's insight:

Accepting the barriers to what we want to do, then proceeding to get on with finding the solution - love it.  There will need to be more of this in our sector, because the barriers are there aplenty, and they don't look like going away any time soon.

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Why You Need to Know the Difference Between Customer Loyalty and Advocacy

Why You Need to Know the Difference Between Customer Loyalty and Advocacy | Libraries - widening the perspective | Scoop.it
Customer Loyalty and Advocacy are Not Interchangeable Concepts - A loyal customer is not necessarily an advocate...

Via janlgordon
Donna Watt's insight:

Good description of the scaffold required to grow initial loyalty into the ultimate celebration of the business/customer relationship - advocacy, unsought, and willingly given. My question - how do libraries get to that point with their communities, boards, learning communities?  Is it about communication, service, telling the stories, or some mysterious alchemical combination of all of the above and/or much more?  If you have the answer, we all need to know!

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snappstare's curator insight, July 13, 2013 7:12 AM

fairly obvious, but always good to remind ourselves of the factors between loyalists and advocates of a brand

Topmostviral's curator insight, July 16, 2013 3:59 AM

Loyalty or advocacy

Patricia D. Sadar - Career and Leadership Acceleration Coach's comment, August 23, 2013 9:33 AM
Thank you for your insights! Donna, whether we are talking about a library or any other business. I think that it all depends on who my customers are. Who are they, what is important to them, and how can I add value. How can we as a business adapt, evolve, and respond to what our customer need from us. The art of story telling helps us to communicate in a way that we not only reach the minds of our audience...we also connect emotionally.
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Maintaining your cutting edge | The Royal Gazette:Bermuda Julia Pitt

Steps to successAre you familiar with this story… about the woodcutter, trying to cut down a tree? He's sawing away, sweat pouring off him. An onlooker asks, 'What are you doing?
Donna Watt's insight:

Great to see not just the mantra to "Look after yourself before attending to everyone else!" but some achievable numbers around what that might look like in practice.  E.g. percentage of income, time to be spent on own personal and professional development. A timely reminder to most of us of the worth of expending some of our effort, daily, on ourselves.

 

As a manager of people, also a great reminder of the benefits in the workplace when people are conscious of, and are actively encouraged to find work-life balance.

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Don't Reinvent The Wheel, Reinvent The Guitar Pick

Don't Reinvent The Wheel, Reinvent The Guitar Pick | Libraries - widening the perspective | Scoop.it
Stephen Keyinventor of HotPicks think skullshaped guitar picksriffs on how the best business ideas come from existing products.
Donna Watt's insight:

Seems to me this applies to the library scenario - trying out new ideas for services, new twists on old practices - these strategies migrate perfectly.  Especially as we look to embed ourselves in the community, getting outside the walls, taking the time to research the market in this way is essential.  Then we can apply the fail fast rule for unsuccessful ideas...

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The new digital customer journey: Cross-channel, mobile, social, self-service, and engaged | ZDNet

The new digital customer journey: Cross-channel, mobile, social, self-service, and engaged | ZDNet | Libraries - widening the perspective | Scoop.it
The sheer proliferation of new online devices and digital consumer channels is pushing leading-edge companies to rethink how they connect with and engage their customers.
Donna Watt's insight:

Great article pointing to the need to adapt organisational structures and practice to adapt to changing customer needs in a social media-driven environment. Recommended.

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Taking the library to our users on Towel Day

Taking the library to our users on Towel Day | Libraries - widening the perspective | Scoop.it
Libraries are working really hard to reinvent themselves, expanding their vision of what they are and what they do. Part of this is a need to change the community perception of libraries.  At my li...
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Interview Your People ← Emotive Brand ← Emotive Brand

Interview Your People ← Emotive Brand ← Emotive Brand | Libraries - widening the perspective | Scoop.it
It’s the corporate dance that never ends.
Management sees the need for change – in strategy, values, brand or execution. The change will succeed only if employees embrace it.
Donna Watt's insight:

Might need to try this one! Change management is hard work, and this seems like a simple methodology that encourages engagement and buy-in.

 

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Time Management Case Study: Busy Business People

Time Management Case Study: Busy Business People | Libraries - widening the perspective | Scoop.it
A really common question that all productivity consultants get, is "well, that sounds great in theory... and it would probably work if I didn't have all the
Donna Watt's insight:

Useful and relatively simple concepts for increasing your own productivity, and that of your team.

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Great Leadership: 6 Types of Bosses

Great Leadership: 6 Types of Bosses | Libraries - widening the perspective | Scoop.it
"6 Types of Bosses" http://t.co/W6VP4Cu9Y0

Via Laurent J.V. Dubois
Donna Watt's insight:

This has me thinking - if I was to ask my team for feedback on what they expect of me as their boss, what questions would I ask? How best to go about extracting the information that would highlight the areas I need to work on? 

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The Social Business Shift- What Businesses Have to Do [Infographic]

The Social Business Shift- What Businesses Have to Do [Infographic] | Libraries - widening the perspective | Scoop.it
What’s a social business all about? Is it about having your brand on Twitter or Facebook? Is it about private social networks? Certainly, these all play a part.

Via janlgordon
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Fellinger's curator insight, January 5, 2013 9:39 AM

Een goed overzicht welke middelen ter beschikking staan om de volgende stappen ogv Social Business te zetten.

Fiona Scott-Handley's curator insight, January 7, 2013 1:08 AM

Another great piece from Eloqua - the 4 areas a business should focus on in order to become a Social Business

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New Social Content Discovery Tool: Hopflow

New Social Content Discovery Tool: Hopflow | Libraries - widening the perspective | Scoop.it

 

Just registered, and tried it out from a curatorial perspective - at first glance seems to work very well as a source of breaking news, adds another stream for curating on platforms like Scoop.it.  Recommend that you try it if you are interested in extending and improving your curation.

 

 

Try out it: http://hopflow.com

 


Via Giuseppe Mauriello
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Anthony Burke's comment, January 14, 2013 8:30 AM
Looks interesting, will check it out.
Anthony Burke's comment, January 14, 2013 8:30 AM
Looks interesting, will check it out.
Philippe Trebaul's curator insight, January 31, 2013 4:59 AM
New Social Content Discovery Tool: Hopflow.

 

From hopflow.com - December 5, 2012 6:38 PM

 

Giuseppe Mauriello: Hopflow is web and iOS social content discovery app which seeks to connect users with a stream of content based on their personal interests. It is similar to other services like Prismatic and Trapit.

 

From reviewed article by The Next Web:

"Hopflow lets users Discover and share content through following specific topics rather than individual sources, and based on these interests, a personalized flow of stories from around the Web is reeled in.

 

You’ll need to sign up with your Twitter or Facebook credentials.

Hopflow scanned my Twitter history and, quite accurately, told me all the subjects I am indeed interested in.

 

You can, of course, manually select and deselect options as you see fit, and once you click ‘Done’, you’ll have a long stream of news stories based around your topics of interest. It’s like Twitter, except you follow topics rather than accounts, and this comparison is given further credence with the ‘Rehop’ feature which lets you share your news with others.

 

“The social Web is full of content platforms that force people to manually follow and filter through sources and information,” says Erez Pilosof, CEO and Founder of Hopflow. ” In this contextual age, people want tools that are simple and provide targeted information. We believe that discovering and sharing stories about the things that interest you shouldn’t be tedious and time consuming but rather fun and easy. Hopflow eliminates unwanted noise and allows users to sit back and enjoy a beautiful image-based ‘flow’ of relevant content outside of their current social networks.”

 

Read full article here:

http://thenextweb.com/media/2012/11/13/hopflow-launches-into/

 

Try out it: http://hopflow.com

 

 

New Social Content Discovery Tool: Hopflow | @scoopit via @pinomauriello http://sco.lt/...

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Reticular Activating Systems and your Blog |

Reticular Activating Systems and your Blog | | Libraries - widening the perspective | Scoop.it
The internet is a giant network of muddled conversations. That's why people are more likely to share narratives than a series of facts. 4 basics of good content.

 

I went looking for content about Reticular Activating Systems after reading about it in David Allen's book "Getting things done".  I'm wondering how this unconscious focusing and filtering of information can be strategically employed when working to help shift the focus when retraining or redeploying staff.  Other recommendations re similar readings, articles, blogs would be welcome.  DW

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