As the Davidson Library plans for its new building and renovation, it has prioritized the task of learning more about its most enigmatic user group: graduate students. Using ethnographic methods, the library collaborated with an anthropologist to uncover the work processes and campus spaces of these students. The project had three objectives: 1. to lead to a greater understanding of graduate students and their needs, 2. to facilitate discussion between the library, graduate students, and the larger university community, and 3. to prompt library and university improvements. The project revealed that most graduate students do not use the physical library; however, they do rely heavily upon online journals. Additionally, many were unaware of the library’s full range of services and they often felt less than proficient when using the library’s website and online databases.