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Lyft’s General Counsel Proactively Drives To The Top

Lyft’s General Counsel Proactively Drives To The Top | Legal Biz Dev | Scoop.it
This proactive approach is a large contributing factor to her success.
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RubyLaw Thought Leadership Series: Competitive Intelligence | Strategy and Competitive Intelligence by Bonnie Hohhof

RubyLaw Thought Leadership Series: Competitive Intelligence | Strategy and Competitive Intelligence by Bonnie Hohhof | Legal Biz Dev | Scoop.it
Historically, firms may have had the luxury of just coasting or being reactive to market changes - but no longer. Firms now face a flat market where buyers are in the driver’s seat. Getting ahead today requires law firms to shift gears.
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How Big Law Uses Client Feedback Differently

How Big Law Uses Client Feedback Differently | Legal Biz Dev | Scoop.it
BTI's research finds big law uses client feedback in ways most firms
typically don’t consider—while finding ways to push traditional client
feedback a step further than expected.
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Good2bSocial Releases the 2016 Social Law Firm Index ...

Good2bSocial Releases the 2016 Social Law Firm Index ... | Legal Biz Dev | Scoop.it
Leading digital marketing agency Good2bSocial has released its third annual Social Media Law Firm Index, the only study of its kind that takes a compr
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Clients Bring $4 Billion In-House: For All the Wrong Reasons

Clients Bring $4 Billion In-House: For All the Wrong Reasons | Legal Biz Dev | Scoop.it
Corporate counsel are shifting big-time spending back in-house—resulting in
$4 billion moving in-house*. This also marks the 8th year of legal spending
moving in-house out of the last 10, the second largest move in-house in 16
years.
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What Law Firms Can Learn From Darth Vader, Luke Skywalker & the Star Wars Movies (Perspective)

What Law Firms Can Learn From Darth Vader, Luke Skywalker & the Star Wars Movies (Perspective) | Legal Biz Dev | Scoop.it
Nothing.
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UPS Challenges Outside Counsel to Deliver Value

UPS Challenges Outside Counsel to Deliver Value | Legal Biz Dev | Scoop.it


Like the men and women behind the wheels of the company’s parapatetic brown delivery trucks
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5 Tips For Improving Law Firm Profitability

5 Tips For Improving Law Firm Profitability | Legal Biz Dev | Scoop.it
In today's challenging climate, what can a law firm do to improve its bottom line?
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Law Firm Client Relations: How To Deescalate Irate Clients

Law Firm Client Relations: How To Deescalate Irate Clients | Legal Biz Dev | Scoop.it
Work as an attorney long enough and you’re bound to run into your fair share of irate clients. But how do you handle angry clients without getting pulled into an all out argument?
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Business development tip of the month: Follow up

Business development tip of the month:  Follow up | Legal Biz Dev | Scoop.it
There’s no way around it:
business development takes time.
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Leadership & Client Development for Lawyers

Leadership & Client Development for Lawyers | Legal Biz Dev | Scoop.it
Afzal Abberton delivers innovative leadership training solutions and high-impact coaching for lawyers. We bridge the gap between your legal expertise and the...
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Improving the Certainty of Legal Budgets – a Collaborative Workshop

It’s law firm annual retreat season and I’ve been traversing the country presenting to practice groups and entire firms and preaching the importance of predictability in legal budgets.
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Lawyers Emotional Quotient

Lawyers Emotional Quotient | Legal Biz Dev | Scoop.it

A business case exists for lawyers to increase their emotional intelligence and its empathy facet. Thirty years ago a legal commentator stated “Once a lawyer recognizes that there are emotional components to a particular client’s problems, [the lawyer] can more fully understand the needs of the client and provide services accordingly.” In the context of empathy skills and “effective lawyering”, that is so because “The client’s feelings are important because virtually every legal case has significant emotional components for the client. These emotional components are tied to the fact situation, to the client’s relationship with the lawyer and the client’s encounter with the legal system. The lawyer who is able to listen with empathy to the client’s problems can strengthen the case, increase the client’s satisfaction and improve the business aspects of the lawyer’s practice.”

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What's your law firm's ideal client legal marketing persona? - Lawyernomics by Avvo

What's your law firm's ideal client legal marketing persona? - Lawyernomics by Avvo | Legal Biz Dev | Scoop.it
Today’s clients expect you’ll know who they are personally and have a full understanding of their legal needs before they’ll allow you to work with them on their legal issues.
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What Successful Client Teams Really Look Like

What Successful Client Teams Really Look Like | Legal Biz Dev | Scoop.it
The Mad Clientist breaks down what it takes to build a superior client
team, including the most important factor necessary for continued success.
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3 Geeks and a Law Blog: Managing Partners on Change: Clients Don't Ask, Partners Resist

3 Geeks and a Law Blog: Managing Partners on Change: Clients Don't Ask, Partners Resist | Legal Biz Dev | Scoop.it
It is hard to feel sympathy for extremely successful people. The problems of the powerful pale in comparison to the problems of the powerless. But the thing about power is that those who lack it have a difficult time understanding its limitations.
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Building a Network of Referrals | Wicker Park Group

Building a Network of Referrals | Wicker Park Group | Legal Biz Dev | Scoop.it
Every Saturday morning, five baby boomers including myself join together for a 4- to 5-mile run. We’re not fast, but we are committed and make it whenever we can.
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Law Firms: Profitability through Values

Law Firms: Profitability through Values | Legal Biz Dev | Scoop.it
How can law firms – and other client-service industries – add real value to those they serve? Strengthen their internal values, then those of other clients.
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The Hidden Opportunities In A Shrinking Market

The Hidden Opportunities In A Shrinking Market | Legal Biz Dev | Scoop.it
See exactly how clients are spending their budgets—and where their dollars
are really going in the latest Mad Clientist Minute.
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What is the Law Firm 2.0® Model?

What is the Law Firm 2.0® Model? | Legal Biz Dev | Scoop.it
A look at how the law firm 2.0 model operates and how it employs lawyers and serves clients in a changing legal landscape.
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alt.legal: If We Build It, Will They Come? The Problem Of Legal Tech Adoption

alt.legal: If We Build It, Will They Come? The Problem Of Legal Tech Adoption | Legal Biz Dev | Scoop.it
What are the hurdles to tech adoption, and what does the path forward look like?
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Old Lady Lawyer: There’s No Business Like Business Development

Old Lady Lawyer: There’s No Business Like Business Development | Legal Biz Dev | Scoop.it
I am not at all convinced that the more lawyers I know, the more business will come my way.
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"Suicide Prices" & the Coming Crisis at Big Law Firms

"Suicide Prices" & the Coming Crisis at Big Law Firms | Legal Biz Dev | Scoop.it
Oct. 12 (Bloomberg Law) -- An increasing number of major law firms are quoting "suicide prices" just to get business that will keep their lawyers occupied, e...
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Closing Skills of Successful Rainmakers… and other Myths

I was recently invited to present at a law firm retreat on the topic of closing skills, presumably in the hopes that my remarks would magically transform reluctant partners into willing rainmakers.
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Ten Things I'd Do Differently as a Law Firm CEO

Ten Things I'd Do Differently as a Law Firm CEO | Legal Biz Dev | Scoop.it
There are many good reasons for law firms to adopt business practices from other industry segments.  As has been made abundantly clear, the laws of economics apply equally to law firms as to other ...
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