The word facilitation is derived from the Latin ‘facile’ which, simply translated, means ‘to make easy’. A facilitator is therefore someone who makes something easy for others. So how is facilitation different from other professional services that might also make something easier, such as consultancy, training or mediation? And how is facilitation different from other group leadership roles, such as chairing? Clarity of definition can help to manage expectations on the sides of the client, the group and the facilitator, and so achieve better outcomes.
I feel like the most blessed person on this planet. The reason? I have the incredible privilege of leading Truth@Work roundtable groups in my region in which Christian business and ministry leaders gather together once per month for four hours. These groups (usually consisting of 12-15 leaders) act like a board of advisors to one …
Creating a customer-centric company is tough in the best of circumstances. You have to rebuild your company’s culture, which means helping employees learn new ways of thinking and acting. You have to entrust frontline employees with the critical task of generating loyalty and enthusiasm among customers. And you have to [...]
Imagine if we taught pilots to fly without ever letting them in a cockpit. Or gave them the keys to a commercial airplane without the required hours—or years—of hands on training and practice. Sure, we’d show them plenty of PowerPoint presentations and make them sit through a few seminars on the theory and physics of flight, but then we’d slap on a graduation cap and let them take off into the big blue sky. Not only would it likely be ineffective, it would be borderline criminal. Yet when it comes to professional development for classroom teachers, that’s almost exactly what we do.