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Measuring Social Media ROI: Companies Emphasize Voice Metrics - Forbes

Measuring Social Media ROI: Companies Emphasize Voice Metrics - Forbes | learning | Scoop.it
Measuring Social Media ROI: Companies Emphasize Voice Metrics
Forbes
Hirschman would be a happy camper these days because social media puts a megaphone on the voice of the customer.
Lainey Smith's insight:

measuring response

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Social media: Oklahoma's virtual lost and found - USA Today - USA TODAY

Social media: Oklahoma's virtual lost and found - USA Today - USA TODAY | learning | Scoop.it
CBS News
Social media: Oklahoma's virtual lost and found - USA Today
USA TODAY
Oklahoma residents are flocking to Facebook and other social media websites like Reddit to post lost and found belongings, pets and even family members.
Lainey Smith's insight:

setting people at ease in spite of tragedy

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