Learning At Work
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Learning At Work
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6 Tips for Dealing with a Difficult Person by Eric Stutzman

6 Tips for Dealing with a Difficult Person by Eric Stutzman | Learning At Work | Scoop.it
Eric Stutzman

Via Tom D'Amico (@TDOttawa)
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Aditya Keshav's comment, July 14, 12:57 AM
Check this out Things Highly Influential People Always do to convince others - http://sco.lt/6bGbQH
Moses Simuyemba's curator insight, July 14, 8:03 AM

Unfortunately, difficult people are everywhere. Learn how to handle them. 

JASON CAVNESS's curator insight, July 14, 11:04 AM
These are all great recommendations. But some difficult people will suck the life out of you. When this happens it may be time to look for a new position.
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Ten Skills for the Future Workforce

Ten Skills for the Future Workforce | Learning At Work | Scoop.it

Sense-making, social intelligence, novel & adaptive thinking, cross-cultural competency, computational thinking, new-media literacy, transdisciplarity, design mindset, cognitive load management, virtual collaboration. These are the 10 skills needed for the future workforce. For a full report, see the work done by Apollo Research Institute (formerly the University of Phoenix Research Institute) looking at the Skills Needed by 2020. A summery of the report and detailed findings about each of the skills are also available.


Via Marcia Conner, Kevin Watson
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Ian Berry's curator insight, July 12, 6:56 PM
I think all ten are essential skills not just for the future they're also highly relevant now Two skills are implied I would make them specific They would be self-awareness/appreciation and awareness/appreciation of others
Guillermo Pérez's curator insight, July 13, 10:12 AM
Las nuevas destrezas laborales requeridas
Nevermore Sithole's curator insight, July 25, 7:47 AM
Ten Skills for the Future Workforce
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10 Effective Team Communication Strategies

10 Effective Team Communication Strategies | Learning At Work | Scoop.it

Team communication strategies are vital to developing a productive team. It’s that simple (and that powerful), yet a huge number of teams in workplaces all around this globe still find themselves operating in a confused and inefficient manner due to poor communication habits.

Clear communication is the core principle of smooth-running teams, and this guiding principle becomes even more crucial in virtual teams where team members are operating outside the conventional office space.

Here are some techniques to revolutionise your team’s communication style.

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Top tips for effective networking

Top tips for effective networking | Learning At Work | Scoop.it

From connecting emotionally to understanding your end goal, here are seven ways to make the most of your networking

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How to Manage Your Star Employee

How to Manage Your Star Employee | Learning At Work | Scoop.it

Managing your star performers should be no sweat, right? After all, they’re delivering results and exceeding targets. But don’t think you can just get out of their way and let them excel. They require just as much attention as everyone else. How do you manage someone who is knocking it out of the park? How do you keep stars excited about their work? And what risks should you watch out for?

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The GRPI Model: Increasing Team Effectiveness

The GRPI Model: Increasing Team Effectiveness | Learning At Work | Scoop.it
Prevent problems and increase effectiveness in your team by identifying goals, clarifying roles, mapping processes, and strengthening relationships.

Via Alexis Assimacopoulos
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3 Ways You’re Unintentionally Killing Motivation

3 Ways You’re Unintentionally Killing Motivation | Learning At Work | Scoop.it
Help people align their work with meaningful value and purpose—not a gift card.

Via Anne Leong
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15 Uncomfortable Things That Will Make You More Successful

15 Uncomfortable Things That Will Make You More Successful | Learning At Work | Scoop.it
In a truly beautiful letter to his daughter Yolande, Sociologist W.E.B. Du Bois extolled the virtues of being uncomfortable.
Yolande was headed to a new school halfway around the world from the neighborhood and people she knew. It was years before women had the right to vote, and decades before the Civil Rights Movement.
Du Bois knew she would have more than a few fish-out-of-water moments. Instead of trying to shield her from them, he asked her to revel in them:
“Don’t shrink from new experiences and custom. Take the cold bath bravely. Enter into the spirit of your big bed-room. Enjoy what is and not pine for what is not. Read some good, heavy, serious books just for discipline: Take yourself in hand and master yourself. Make yourself do unpleasant things, so as to gain the upper hand of your soul. Above all remember: your father loves you and believes in you and expects you to be a wonderful woman.”

Via David Hain
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donhornsby's curator insight, June 23, 9:57 AM
Here are a handful of uncomfortable situations in which you should take De Bois’ advice and “Take the cold bath bravely.” You’ll be better off as a result. Brace yourself. It’s about to get awkward.
 
Ian Berry's curator insight, June 24, 7:34 PM
How we deal with the uncomfortable is definitely a reflection on our leadership. What I find and witness is that when we just confront the uncomfortable most situations turn out better than our fear was suggesting to us
Marc Kneepkens's curator insight, June 27, 8:09 AM

Amazing article, much to learn...

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Coaching Yourself—6 Tips from a Professional Coach

Coaching Yourself—6 Tips from a Professional Coach | Learning At Work | Scoop.it

Have you ever thought about coaching yourself?  It’s a good skill to have—especially during an unexpected change, transition, or period of uncertainty. Through self-coaching, you can take control of your thoughts and actions.

Coaching yourself can be a challenge due to biases and assumed constraints.  However, by increasing your awareness of your thoughts and being intentional, you can coach yourself to positive outcomes. Here are six recommendations that may help you.

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How To Use Your Emotional Intelligence To Rewrite Your Job Description

How To Use Your Emotional Intelligence To Rewrite Your Job Description | Learning At Work | Scoop.it

If you have a job, there’s a roughly 50/50 chance you don’t like it—at least according to one sobering study last year. Not only are those statistical odds the same everywhere, but quitting for a more satisfying gig is easier said than done. Plus, it can take awhile to learn the technical skills you might need to land a job you like more.

 

But there may be a useful shortcut: What if you could double down on the so-called “soft skills”—like emotional intelligence—that you already have in order to improve the job you’re in? It starts with just thinking more strategically about your relationships around the office. Here’s what to do.


Via The Learning Factor
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The Learning Factor's curator insight, June 18, 7:16 PM

Turn your office blues into a job that you’re excited about—without having to learn any new technical skills.

Adele Taylor's curator insight, June 19, 5:46 PM
I would be interested to see if this is considered a smart move by people or quiet manipulation?
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Leading Cross Functional Teams  

Leading Cross Functional Teams   | Learning At Work | Scoop.it

If you’ve ever tried leading cross-functional teams of people from multiple departments, you’re already well aware of some of the challenges.

There can be uncertainty over who’s calling the shots when all roles are essentially equal. Confusion about who’s responsible for doing what. A lack of ownership and accountability.

All this can make it difficult to make decisions and keep projects moving. However, as matrix organizations and the cross-functional team approach have become the norm, being able to effectively overcome these challenges is a key characteristic of successful leaders.

Here are five steps you and your leaders can take to be more successful in a cross functional team environment.

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3 case studies of how the Apprenticeship Levy will help employers

3 case studies of how the Apprenticeship Levy will help employers | Learning At Work | Scoop.it

Forward-thinking employers see the new breed of higher Trailblazer apprenticeships as a way to redesign their learning and development; to get a vital competitive edge; and to prove their credentials as an employer to the outside world

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Ten Tips to Maintain Motivation  

In the global, virtual and diverse world we live in it is often hard to motivate yourself and maintain motivation of those around you on a daily basis.  Your teams are starting to be discouraged and disengaged, it feels as if you are pushing boulders up hills, it’s one step forward and two steps back.  Your own motivation is low and you begin to question your own ability and competence.

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Improve Your Coaching Skills by Understanding the Psychology of Feedback

Improve Your Coaching Skills by Understanding the Psychology of Feedback | Learning At Work | Scoop.it

Do you ever wonder why it’s so difficult to give and receive feedback in the workplace? Many owners and managers struggle with pointing out areas of improvement for their employees. Employees, in turn, often have a hard time hearing they aren’t performing up to standards or that some areas of their work could be better.

While feedback can be a complicated subject, it’s also a necessary one. Why? Because effective and honest feedback is key to an engaged workplace. In a survey, 77% of the workplaces with the highest employee engagement were those that employed a consistent method of feedback.

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How defensive behaviour can cost your business

How defensive behaviour can cost your business | Learning At Work | Scoop.it

Have you ever been in a meeting where people’s behaviour creates an atmosphere that just isn’t productive?
 
Or chatted on the phone to a customer services adviser and the person on the line just doesn’t want to help you?

Creating the right climate between people within an organisation can increase business productivity by 22%; research we’ve conducted with clients over the last 20 years has shown this.

But what is the cost to an organisation when the right environment isn’t in place and defensive behaviours are rife amongst employees and leaders?

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Why ‘well done’ shouldn’t have to be the hardest words

Why ‘well done’ shouldn’t have to be the hardest words | Learning At Work | Scoop.it
Never mind the difficulties of giving negative feedback – managers are having a hard enough time providing upbeat comments to their staff. They could be missing a trick
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Want to be Smarter? Learn to Say “I Don’t Know”

Want to be Smarter? Learn to Say “I Don’t Know” | Learning At Work | Scoop.it
None of us are ever right. Certainty is an illusion, and there is no shame in being wrong because, by nature, our entire perception of the world is wrong.
Over time, we progress and thrive in our surroundings by being less wrong. We feel around, we test, and we question ourselves until something works.
Uncertainty isn’t a condition to be avoided, but a tool for better decisions.

Via David Hain
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David Hain's curator insight, July 4, 5:00 AM

This simple wisdom takes a long time to learn!

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How to tell if your colleague is suffering from post-traumatic stress disorder

How to tell if your colleague is suffering from post-traumatic stress disorder | Learning At Work | Scoop.it

The truth is that thousands of professional people are walking the streets, in families, in businesses, trying to hold down jobs and they don't realise they are suffering from post-traumatic stress disorder

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Negative Feedback: Turning a Negative into a Positive [Infographic]

Negative Feedback: Turning a Negative into a Positive [Infographic] | Learning At Work | Scoop.it

First and foremost, negative feedback doesn’t have to be seen as… well… negative. Many employees benefit from this kind of candid feedback. After all, improving performance requires a clear understanding of expectations. When you accept feedback as a positive, it comes down to one simple question: How do you deliver negative feedback without causing conflict?

In this colorful infographic from Headway Capital, you’ll learn the 12 rules for delivering negative feedback. It clearly busts the many myths surrounding criticism and how we perceive it. Then, it gives you a comprehensive list of Dos and Don’ts to guide your feedback session. With this powerful tool, the anxiety and stress of Mid-Year Reviews can finally be set aside. Managers and employees can get down to the real business of improving performance and achieving success.

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Professional services  - What The Gig Economy  Means For The White Collar Freelancer

Professional services  - What The Gig Economy  Means For The White Collar Freelancer | Learning At Work | Scoop.it

Changing attitudes, technological advancements and shifting client demands are seeing more professionals join a free agent nation than ever before.

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The Death Of Indecision: Five Ways To Improve Decision-Making

The Death Of Indecision: Five Ways To Improve Decision-Making | Learning At Work | Scoop.it
Delaying your decisions and flirting with inaction through fear of making the wrong choice might feel sensible, but it just causes anxiety.

Via Brian Yanish - MarketingHits.com, Stewart-Marshall
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Brian Yanish - MarketingHits.com's curator insight, June 22, 3:38 PM

Reading Bryan Kramer new Forbes article on decision making, it's packed full of tips no matter what size your business is. Too many companies don't move forward because the are afraid of making a mistake.

Ines Bieler's curator insight, June 22, 5:19 PM

Reading Bryan Kramer new Forbes article on decision making, it's packed full of tips no matter what size your business is. Too many companies don't move forward because the are afraid of making a mistake.

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Stress Diaries: Identifying Causes of Short-Term Stress

Stress Diaries: Identifying Causes of Short-Term Stress | Learning At Work | Scoop.it

Whether stress is caused by rush-hour traffic, a heavy workload, difficult customers, or unpleasant news, many of us experience it in some form during the day. The problem is that if stress goes unchecked, it can affect our productivity and, worse still, our health.

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Do These Four Things To Make Your Boring Presentation Sound Interesting

Do These Four Things To Make Your Boring Presentation Sound Interesting | Learning At Work | Scoop.it

Let’s be real for a second: You don’t have a monumental bit of news to report every time you have to give a presentation. Maybe the third Tuesday of the month has just rolled around, and it’s time to update your team on the latest batch of figures. And whatever status report, project review, or operational details you’re going to share with them, you know it’ll be dull.

 

So how do you make those basic facts and figures more than a form of ritualized torture? Here are a few pointers.


Via The Learning Factor
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The Learning Factor's curator insight, June 18, 7:22 PM

All that data needs to be in there—what can you do? Well, this.

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Don’t Underestimate Your Points of Power at Work—5 Places to Look

Don’t Underestimate Your Points of Power at Work—5 Places to Look | Learning At Work | Scoop.it

An essential mindset for achieving your goals and contributing to the goals of others is recognizing and appreciating your power at work.

I’ve witnessed many amazing transformations as individuals altered their mindset related to power, explored their points of power, and proactively created positive change.

This transformation begins by recognizing an important truth about power: not realizing our own points of power may be one of our greatest assumed constraints.

When I talk to people about power at work, they often tell me they don’t really have any power.  That’s because they think about power through a very narrow focus on position power—having the title or authority to make certain decisions such as to hire or fire, to go or no-go, or to establish budgets.

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10 TED Talks to Encourage Personal Growth | Those Positive Thoughts

10 TED Talks to Encourage Personal Growth | Those Positive Thoughts | Learning At Work | Scoop.it
Lifestyle blog, created to inspire personal development and happiness. Articles include advise and personal life experience to motivate and inspire others. Categories are, inspiration, happiness, thoughts and reading, all of which are designed to encourage a more positive outlook on life.

Via Ariana Amorim, Kevin Watson
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