Learning At Work
Follow
Find
3.1K views | +1 today
 
Scooped by Roger Francis
onto Learning At Work
Scoop.it!

What’s Wrong with Being Passive Aggressive?

What’s Wrong with Being Passive Aggressive? | Learning At Work | Scoop.it

A client asked me this question recently when I discussed with them how perhaps they needed to be more consistently assertive in their interactions in the workplace. There was obvious confusion about what the term passive-aggressive meant when we had a good dialogue about that. In this article I’d like to clarify the distinctions between assertiveness, aggressiveness and being passive. I do not believe one can ever be too assertive but you have to be clear on the distinctions

more...
No comment yet.

From around the web

Learning At Work
Meeting our Future Skills Requirements
Curated by Roger Francis
Your new post is loading...
Your new post is loading...
Scooped by Roger Francis
Scoop.it!

Staying Energized at Work - Mind Tools Blog

Do you wish you had more energy, so that you can maintain focus and deliver high-quality work throughout the day? Discover how to boost your energy in this infographic.
more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

10 Important Skills for Active Listening

10 Important Skills for Active Listening | Learning At Work | Scoop.it

Listening is an important skill that, unfortunately, is not given its due worth in school curricula. Listening is the key to understanding, a better understanding. It is a way of communicating and appreciating the world around us. The kind of listening am talking about here is what sound expert Julian Treasure called conscious listening. This is a mental process that consciously receives and decode auditory input. Stephen Covey talks about empathic listening (from empathy) and listed it as the fifth habit of highly effective  people. Empathic listening according to Stephen is an entirely different kind of listening; 'it is listening with the intent to understand, to really understand'. He added "empathic listening gets inside another person's frame of reference. 

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

How To Increase Your Emotional Intelligence

How To Increase Your Emotional Intelligence | Learning At Work | Scoop.it
Emotional Intelligence is important when leading effectively and building relationships. Here are some tips that will help you manage your feelings.
more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Turning Who You Are into What You Do

Turning Who You Are into What You Do | Learning At Work | Scoop.it

Around 600 B.C., the first of the Greek sages, Thales of Miletus, made the observation that the most difficult thing in the world was “To Know Thyself.” This astute comment still rings true today and is even timelier given the rediscovery of Sigmund Freud’s notion of unconscious processes
 

more...
No comment yet.
Rescooped by Roger Francis from TalentCircles
Scoop.it!

How to Be a Powerful Coach and Mentor: Break These Management Rules | Roth Staffing Client Blog


Via Marylene Delbourg-Delphis
more...
Dental Dynamic's curator insight, January 21, 3:17 PM

Good coaches make exceptional leaders-- they know how to motivate their people to be their best. 

Scooped by Roger Francis
Scoop.it!

Problem Solving

Problem Solving | Learning At Work | Scoop.it

How to Make Decisions and Solve Problems – Techniques and Methods This guide is designed to give you a better understanding of what problem-solving, critical-thinking, and decision-making entail. Not only will you learn about how these ideas can make you a better learner at school or in your career, but give you amazing web links, videosand research resources to help you continue to learn how to incorporate them better into your daily activities

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

5 Emotionally Intelligent Practices To Transform Your Team

5 Emotionally Intelligent Practices To Transform Your Team | Learning At Work | Scoop.it

A filmgoer sits down in the local cinema to watch an old movie: The beauty of the film was being horribly distorted due to the black scratches and spots which flashed across the screen. After about half an hour the filmgoer abruptly got up; taking a handkerchief out, walked up to the screen and rubbed furiously at the black spots. Of course nothing was at all changed. The spots on the screen weren't the problem. The spots on the projector were the real problem. And so it is for us in this world and in businesses across the world, we spend the majority of our time rubbing the screen and then we wonder why nothing changes.

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Who’s Got Your Back? Turning Rivals Into Allies - Mind Tools Blog

Who’s Got Your Back? Turning Rivals Into Allies - Mind Tools Blog | Learning At Work | Scoop.it
In “Cultivate: The Power of Winning Relationships,” Barrett shows us how to turn relationships around at work, making rivals and adversaries into allies.
more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Coaching for business | ILM – Insight

Coaching for business | ILM – Insight | Learning At Work | Scoop.it
ILM explains coaching in depth: how it works, who it works for and how it is different from other development tools
more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Face Your Fears – and Win! - Mind Tools Blog

Face Your Fears – and Win! - Mind Tools Blog | Learning At Work | Scoop.it
Learn how to redirect negative energy to become calm and concentrated during stressful situations with this infographic about Centering.
more...
No comment yet.
Rescooped by Roger Francis from Surviving Leadership Chaos
Scoop.it!

The Art of Giving and Receiving Advice

The Art of Giving and Receiving Advice | Learning At Work | Scoop.it

Seeking and giving advice are central to effective leadership and decision making. Yet managers seldom view them as practical skills they can learn and improve. Receiving guidance is often seen as the passive consumption of wisdom. And advising is typically treated as a matter of “good judgment”—you either have it or you don’t—rather than a competency to be mastered.


Via donhornsby
more...
donhornsby's curator insight, January 8, 10:45 AM

Excellent article on a subject that every leader needs to master.

 

(From the article): As a leader and a decision maker, you must “give as good as you get,” and vice versa—but how can you overcome all those obstacles? We’ve identified some guidelines by combining lessons from academic research with the practical wisdom of experts on the ground—people we interviewed because they are known for their skill at advising. Although they come from a variety of fields (technology, financial services, law, politics, educational administration, consulting, and not for profit), we found striking parallels in their behavior throughout the five stages of advising.

Rescooped by Roger Francis from iGeneration - 21st Century Education
Scoop.it!

Six productivity apps you’ll never want to be without

Six productivity apps you’ll never want to be without | Learning At Work | Scoop.it
These apps will save you hours and headaches.

Via Tom D'Amico (@TDOttawa)
more...
No comment yet.
Rescooped by Roger Francis from SteveB's Social Learning Scoop
Scoop.it!

8 Classic storytelling techniques for engaging presentations

8 Classic storytelling techniques for engaging presentations | Learning At Work | Scoop.it
A good public speaker takes their audience on a journey, leaving them feeling inspired and motivated. But structuring your speech to get your ideas across and keep your audience engaged all the way through is tricky. Try these eight storytelling techniques for a presentation that wows.

Via Kevin Watson, Jim Lerman, steve batchelder
more...
Tadas Mickevičius's curator insight, January 2, 8:51 PM

Archetypical ways that ways are walked

Stephania Savva's curator insight, January 14, 1:28 AM

You might want to check out these tips for engaging presentations using storytelling techniques!

Scooped by Roger Francis
Scoop.it!

Why Curiosity Should Trump Judgment Every Time

Why Curiosity Should Trump Judgment Every Time | Learning At Work | Scoop.it

A curiosity mindset leaves you open to countless possibilities and perspectives, and increases your capacity for adaptability and resilience, whereas a judgmental frame of mind leaves you closed and thus unlikely to embrace other, more positive ways of seeing things

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Hyper-Customised Learning for Your Organisation

Hyper-Customised Learning for Your Organisation | Learning At Work | Scoop.it

Most high school students can’t stand physics. The subject’s complexities and theories are difficult to understand and difficult for 

most to apply. This is pretty normal according to Phil Parker, INSEAD Chaired Professor of Management Science. Around 80 percent of 12-year-olds who take physics, just don’t stay with it, he says.

 

But it’s an essential discipline. It is central to our understanding of engineering, computers, cars, radio waves and much more. Understanding the laws of physics helps businesses to innovate.


 

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Charles Jennings | Workplace Performance: 70:20:10 – Above All Else It’s a Change Agent

Charles Jennings | Workplace Performance: 70:20:10 – Above All Else It’s a Change Agent | Learning At Work | Scoop.it
It “more or less reflects what’s actually true for employees in a typical workplace”. That’s the key to the 70:20:10 model, and there’s an increasing body of data in support of this.

We all know instinctively that we learn most of what we need through observing, mimicking, discussing, trying things out, making mistakes, and trying again until we are adept. That’s the nature of human learning. We are learning animals, born to learn.
more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Important Decisions - And How To Make Them

Important Decisions  - And How To Make Them | Learning At Work | Scoop.it
Use tree diagrams to solve problems, make decisions and simplify complex issues. Create them on paper, with software, or using online apps.
more...
No comment yet.
Rescooped by Roger Francis from Business Improvement
Scoop.it!

How to Write a Business Plan

How to Write a Business Plan | Learning At Work | Scoop.it

Via Daniel Watson
more...
Bartolomeu Fonseca's curator insight, January 23, 7:21 AM

A wonderful Business plan lesson....Congrats!

Tiffany Crosby's curator insight, January 23, 10:57 AM

Here's a comprehensive but palatable guide to writing a business plan. You will find links to examples and additional information. It's worth a read if you want to start a business. However, I wouldn't recommend developing a business plan in a vacuum, if you've never tried to do one before. Since this is one of the most important foundational steps you can take, it's worth investing the time in a coach that can challenge your thinking.  

Tammy Hunt's curator insight, January 25, 11:02 AM

No business should ever begin without a solid plan as it's foundation.

Scooped by Roger Francis
Scoop.it!

How to Turn a Great Idea Into Reality

How to Turn a Great Idea Into Reality | Learning At Work | Scoop.it

Donald Trump and Alan Sugar I am not. According to our article on entrepreneurial skills, the key qualities you need to develop a business, or take an idea forward more generally, are traits such as creativity, the ability to keep going in the face of hardship, and the social skills needed to build great teams.


Some experts think of entrepreneurs as people who are willing to take risks that other people are not. Others define them as people who start and build successful businesses. But regardless of how you define an “entrepreneur,” one thing is certain: becoming one isn’t easy.

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Apprenticeship Annual Report - Time For Some Hard Truths

Apprenticeship Annual Report - Time For Some Hard Truths | Learning At Work | Scoop.it

As we enter an Election year, you can be pretty certain that the main political parties will be crawling over each other to be seen as the premier Apprenticeship champions and lining up to position Apprenticeships, if not as a solution to world poverty, at the very least, the answer to the UK skills crisis. With so much focus on Apprenticeships. It therefore seems to be an opportune time to review the current status of the project and to highlight some of the challenges and opportunities

more...
No comment yet.
Scooped by Roger Francis
Scoop.it!

Science of Learning 101: What’s the Point of Instruction?

Science of Learning 101: What’s the Point of Instruction? | Learning At Work | Scoop.it
Patti Shank discusses why numerous disciplines (neuroscience, psychology, education, computer science, and others) expend enormous energy and resources to figure out how we learn and how to best build instruction?
more...
No comment yet.
Rescooped by Roger Francis from Surviving Leadership Chaos
Scoop.it!

Become a Better Manager by Asking the Right Questions

Become a Better Manager by Asking the Right Questions | Learning At Work | Scoop.it
Looking for ways to become a better manager? Nannette Rundle Carroll explains how being a better manager can be as simple as asking the right questions.

Via donhornsby
more...
donhornsby's curator insight, January 8, 10:10 AM

(From the article): Asking well-framed questions advances your direct reports’ competency and confidence, thus preventing people problems while increasing cooperation. The more adept a manager is at using questions in management processes, the more each direct report will be working to his or her potential and contributing to team development.

Scooped by Roger Francis
Scoop.it!

How to Adopt a ‘Do It Different’ Mindset

How to Adopt a ‘Do It Different’ Mindset | Learning At Work | Scoop.it

Most of us are creatures of habit, and it serves us well in many ways. We create basic routines and habits that help guide our daily lives, maximize our productivity and give us the sense that we will have the emotional and physical energy we need to fulfill our home, work and other responsibilities and hopefully be able to tend to our own needs as well.

more...
No comment yet.