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Learning At Work
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6 Steps to More Effective Communication

6 Steps to More Effective Communication | Learning At Work | Scoop.it

These six tips will help you, the Courageous Leader, encourage strong communication throughout your organization:


Via donhornsby
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donhornsby's curator insight, February 4, 12:29 PM

(From the article): Always find the appropriate time to discuss issues with employees and customers. News — both “good” and “bad” — should be shared at a time when it will be well received. For instance, if an employee is feeling particularly down about a mistake made with a client, use your position to empower and re-ignite them, and save the constructive criticism for a time when it will be more helpful to them. When you model opportunistic thinking, you increase the likelihood of a self-sufficient “can do” spirit among employees.

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Diffusing Difficult Conversations

Diffusing Difficult Conversations | Learning At Work | Scoop.it
What constitutes a difficult conversation? Well in practice it is anything we find difficult to talk to someone else about. It may be difficult because the topic impacts on our own sense of security, self-esteem, well-being, or identity; or on that of the person we are going to talk to.
It is easy to recognise when we are entering the territory of ‘difficult’, we start to experience physical and emotional discomfort such as dread, anxiety, stomach churning sensations, rapid heartbeat, dry mouth, sweaty palms and so on.  This is often accompanied by a horror movie playing out in our head of the various scenarios we are likely to face. It is no wonder that by the time we embark on the conversation we are tense, pumped and primed for disaster. So what can we do?
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The Four Constituents of Well-Being

The Four Constituents of Well-Being | Learning At Work | Scoop.it

Richard Davidson Richard J.Davidson is the William James and Vilas Professor of Psychology and Psychiatry and Founder and Chair of the Center for Healthy Minds, at the Waisman Center at the University [...]...


Via Anne Leong, Wise Leader™
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HBR: Learning Is the Most Celebrated Neglected Activity in the Workplace

HBR: Learning Is the Most Celebrated Neglected Activity in the Workplace | Learning At Work | Scoop.it
It takes courage, as well as time.

Via Jennifer Kuiper, Fred Zimny, steve batchelder
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pdeppisch's comment, February 3, 4:21 PM
YES! YES! YES! And schools and University and education in general should be 1000% free - always forever starting NOW!
malek's comment, February 4, 8:49 AM
Well educated people is the real wealth of a nation, a priority in our good Canada
pdeppisch's comment, February 4, 9:43 AM
If Germany can afford free university education why can't the USA / GOP, eh!
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To Get Better at Your Job, Work Practice into Your Routine

To Get Better at Your Job, Work Practice into Your Routine | Learning At Work | Scoop.it

 Skill-building requires practice. In most endeavors, those who want to improve take this as self-evident. Big tasks are routinely broken into small elements that can be worked on over and over again: scales in music, tight moguls in skiing, certain board situations in chess.

Yet this rarely happens in management, even though we must develop and integrate dozens of discrete skills. Some are almost universally required — for instance, setting goals, coordinating across units, and intervening when a subordinate’s performance is slipping. Others are job-specific, such as critiquing complex project plans and negotiating deals with suppliers and customers.

 

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5 Secrets to Clicking With People

5 Secrets to Clicking With People | Learning At Work | Scoop.it
Improving any relationship is as easy as actively showing interest in the other person or sharing with them

Via Anne Leong
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The first 90 days: Getting off on the right foot

“Joining a new company is akin to an organ transplant -- and you’re the new organ. If you’re not thoughtful in adapting to the new situation, you could e

Via Kevin Watson
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Personal Development - There's no Success Without it

Personal Development - There's no Success Without it | Learning At Work | Scoop.it
Live a life of purpose as a result of life-long personal development – And define your success in terms of how you development

Via The People Development Network
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6 Quick Tips for Making Meetings More Effective

6 Quick Tips for Making Meetings More Effective | Learning At Work | Scoop.it
Boring, wasteful meetings are, at best, annoying. At worst, they’re total productivity killers. Believe it or not, U.S. businesses waste $37 billion each year on unproductive meetings, according to research cited by the British Psychological Society (BPS). What’s more, the BPS also says that one out of every three meetings we attend is a complete waste of time.

While many technologies and platforms have emerged that promise businesses will be able to do away with meetings altogether (e.g., Asana, Knotable, and Trello), a future in which organizations never have them seems highly unlikely.

So how do you make the most out of meetings? For starters, you’ll want to reduce the frequency of your meetings. If you meet with your team every week to chart progress, consider switching to every other week and see how it goes. Beyond that, you should also:
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How to Be a Great Team Player: Maximizing your Contribution

How to Be a Great Team Player: Maximizing your Contribution | Learning At Work | Scoop.it
Have you worked for teams where everyone pitches in, and you all work together in perfect harmony? Do you always play to your strengths in a team, or are there times when the group you're in just doesn't gel?
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How to Make Your Mind Happy: 5 Secrets to Mindfulness

How to Make Your Mind Happy: 5 Secrets to Mindfulness | Learning At Work | Scoop.it
You are not your thoughts.

Via Anne Leong
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These 3 Questions Will Immediately Increase Your Emotional Intelligence

These 3 Questions Will Immediately Increase Your Emotional Intelligence | Learning At Work | Scoop.it
An important life lesson is revealed by an unlikely source.

Via Kevin Watson
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10 Qualities of People With High Emotional Intelligence

10 Qualities of People With High Emotional Intelligence | Learning At Work | Scoop.it

If you want to know if you have high emotional intelligence, here are a few tips to guide you along the way.


Via Rami Kantari
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donhornsby's curator insight, January 18, 8:01 AM
(From the article): They focus on the positive.

Emotionally intelligent people would rather devote their time and energy to solving a problem. Instead of harping on the negative, they look at the positive and what they have control over. Furthermore, they also spend their time with other positive people and not the people who constantly complain.

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Four Ways to Make Difficult Conversations Easier

Four Ways to Make Difficult Conversations Easier | Learning At Work | Scoop.it
ONE of the biggest barriers to leadership success is learning how to initiate a difficult conversation. New leaders have confessed to me in private coaching sessions that they are afraid the employee might cry or, if it’s a high performer, the employee might quit. Others have told me that they don’t have the confidence or skills and are afraid to ask for mentoring because they don’t want to appear to be incompetent. As a result, conversations that need to take place are put on the back burner, waiting for an explosion. (In fact, time and time again I have observed that the conversation avoided today becomes the lawsuit a decade later.)

Here is a four-part process new leaders can take immediately to make the difficult conversation doable.
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9 Useful Tips For First-Time Employees That No One's Told You

9 Useful Tips For First-Time Employees That No One's Told You | Learning At Work | Scoop.it
Did you just land your first job out of college? You’re probably excited and proud — and you should be. But you’re probably also nervous to set foot into the professional realm for the first time.

Don’t be. Everyone has to start somewhere. Here are nine tips that no one tells you about in school but will prep you for your first real job.
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The Situation – Behavior – Impact Feedback Tool: Providing Clear, Specific Feedback

The Situation – Behavior – Impact Feedback Tool: Providing Clear, Specific Feedback | Learning At Work | Scoop.it
The Situation-Behavior-Impact (SBI) Feedback Tool provides a useful structure to help you deliver focused feedback.
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Being mindful to improve the conversations you have with yourself

Being mindful to improve the conversations you have with yourself | Learning At Work | Scoop.it
We all have conversations going on constantly in our heads. For some of us they are subtle, passive, and help us feel protected and safe. For others, they are much more aggressive and destructive. Make your self-talk work for you rather than against you.

Via craig daniels, Ivon Prefontaine, Wise Leader™
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Ivon Prefontaine's curator insight, February 1, 12:13 PM

Mindfulness of the content and intent of these internal conversations is important.

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A neuroscience researcher reveals 4 rituals that will make you happier

A neuroscience researcher reveals 4 rituals that will make you happier | Learning At Work | Scoop.it
You get all kinds of happiness advice on the internet from people who don't know what they're talking about. Don't trust them.

Actually, don't trust me either. Trust neuroscientists. They study that gray blob in your head all day and have learned a lot about what truly will make you happy.

UCLA neuroscience researcher Alex Korb has some insights that can create an upward spiral of happiness in your life.

Here's what you and I can learn from the people who really have answers:

Via David Hain
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David Hain's curator insight, February 1, 6:16 AM

How to train your brain into an upwards spiral and make yourself feel better!  Neuroscience backed.

Tom Wojick's curator insight, February 2, 8:17 AM

It's not the "bad" or unpleasant feelings aren't instructive, its getting caught in them. This advice helps to understand the value or message of the unpleasant feeling and to move on.

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9 Things You Should Never Do When Trying to Make a Sale

9 Things You Should Never Do When Trying to Make a Sale | Learning At Work | Scoop.it

The world of sales can be a daunting environment for both salespeople and customers alike. If you are a salesperson, it is your responsibility to create a conversation that adds value to your product. During the process of a sale, however, many salespeople lose sight of this and end up turning off potential sales leads. A recent AMA survey sought to find out what tactics salespeople use that ultimately lead to losing a customer. With over 1100 responses, the final results are in. Here is the list of annoying sales habits, from most annoying to least:

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15 Common Mistakes New Managers Make — And How to Avoid Them

15 Common Mistakes New Managers Make — And How to Avoid Them | Learning At Work | Scoop.it
hen managers begin their new roles, many beginners fall victim to a number of easily avoided traps that tarnish the relationships they’re trying to build with their new employees. And our own research discovered that managers have the power to make or break employee retention, whether it's on purpose or unknowingly.

So here are the 15 most common mistakes new managers make — and what you can do to avoid them.
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Why the 'to be' list is more important than the 'to do' list

Why the 'to be' list is more important than the 'to do' list | Learning At Work | Scoop.it
PUTTING AN EMPHASIS ON BEING RATHER THAN DOING CAN HELP YOU GET THINGS DONE QUICKER AND BETTER
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How to Decide What Skill to Work On Next

How to Decide What Skill to Work On Next | Learning At Work | Scoop.it
Most of us know that success in today’s work world requires continuous growth and learning. You can’t just rely on your current knowledge and expertise if you expect to keep up, let alone advance. But how do you identify the areas in which development efforts will yield the best return on your investment?
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Domination Is a Very Risky Negotiation Strategy

Domination Is a Very Risky Negotiation Strategy | Learning At Work | Scoop.it
When negotiators refuse to consider others’ objectives, they miss out on a much better outcome.
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Why Talking to Yourself is Actually a Good Thing

Why Talking to Yourself is Actually a Good Thing | Learning At Work | Scoop.it
Learn about the benefits of self-talk and how you can use it to achieve your goals.

Via Anne Leong
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William baldwin's curator insight, February 1, 6:35 AM

See I knew I was not crazy all theses years

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Why the First and Most Important Person You Need to Lead Is Yourself

Why the First and Most Important Person You Need to Lead Is Yourself | Learning At Work | Scoop.it
To successfully lead others, sharpen your skills so you can set yourself apart as a leader.

Via Kevin Watson
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