"A sign in the newborn intensive care unit invited nurses to suggest changes that would speed up their work.
One popular suggestion: replace a sticky combination lock with swipe-card entry. But that would cost too much.
Instead, on a consultant’s recommendation, supplies were rearranged. Blue masking tape outlines now show where each item is supposed to go. A sign lists the “five S’s” of workplace organization (sorting, straightening, cleaning (shine), standardizing, and service). Each shift, one nurse is supposed to check them off."