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Business owners often struggle when it comes to delivering critical feedback to an employee, especially when aspects of the employees performance, leave much to be desired.
Unfortunately, if a business owner or manager wants their critical feedback to be accepted by the employee, the feedback must be direct and not be delivered as hints or polite requests for certain changes to take place.
This good article, suggests employees need to be told upfront what exactly the relevant issue is, and it then suggests three steps to take to ensure that the critical feedback is received appropriately and the message sinks in in a way that will result in the requested outcomes.
Providing effective feedback is an essential skill for managers at every level. As this piece suggests, offering concrete, detailed direction is key to employee success.
Great three step way to deliver feedback. We need to me more intentional in our feedback so all involved get better in what we do.
Our concept of leadership is fundamentally flawed, says author and organizational consultant Steven Snyder. “There is myth…that it’s possible to be a perfect leader.
We all struggle - but some of us don't learn and grow from it...
The mark of a good leader isn’t avoiding trying times; that’s simply not realistic. Instead, what differentiated extraordinary leaders was how they learned and grew from their ordeal.
The world lost a great human being last week when former South African President, Nelson Mandela passed away at the age of 95. Most of us know the basics of
A recent survey by the Forum Corporation revealed how leaders worldwide are struggling to say sorry when they make mistakes. Graham Scrivener looks at the survey's eye-opening results.
Why does this matter? Because the same report  found a strong correlation between acknowledging mistakes at work and levels of trust in a team. A manager's willingness to acknowledge mistakes, apologise for them and encourage employees to acknowledge and learn from their own mistakes  were all found to impact on an employee's level of trust in their leader. And as previous research  has found, and the recent study reinforces, trust impacts employee engagement which affects business results.
According to a survey published this month by Right Management, 83% of employees said they are actively seeking a new position for 2014. Gallup’s State of the American Workplace study earlier this year found that 70% of workers are not engaged or actively disengaged and emotionally disconnected from their workplaces, and thus less likely to be productive. Gallup’s research also finds that engagement is strongly connected to business outcomes essential to an organization’s financial success.
Here are three workplace trends that are likely to keep employees engaged and retained in 2014:
Bottom line: pay attention to honing your leadership style in 2014. If not, your employees may find other opportunities to get their voices heard.
“Recent study from the annual Deloitte Core Beliefs and Culture Survey indicate several common grounds for both employees and leaders. According to the study, both employees and leaders agree that b...”
How can leadership be about giving more to get more? Early in my career I had two questions about this when my mentors shared this philosophy with me.
Leaders, if you want more - give more. It’s just like Bob Burg said in his book, The Go-Giver,“Your true worth is determined by how much more you give in value than you take in payment.”
“You can have everything in life you want, if you will just help enough other people get what they want” Zig Ziglar, via D_G_McLaughlin
And give as a gift !
Blog post at The Marketing Mentors : You know how frustrating it is to come up with a really powerful marketing message? I mean the kind of message that people instantly re[..]
Leading others means dealing with a maelstrom of relationships implying an enormous amount of emotional management. As a leader, you are operating in settings rife with strife, which if left unresolved, can become a festering drag on an organization’s effectiveness. People who cannot forgive get stuck into a downward spiral of negativity, taking everyone around them with them.
A great example of a leader who embodied forgiveness was of course Nelson Mandela, who we lost on Thursday 5th December 2013 #RIPNelsonMandela
Kets de Vries has run a year-long CEO programme at INSEAD – Challenge of Leadership: Creating Reflective Leaders.
To me he's a one of the most inspiring thought leaders. I suggest you also read my previous scoop here: Making the big cheese.
give another chance !
Inspirational and leadership quotes by Nelson Mandela
Nine entrepreneurs explain how they built great teams.
Fourteen successful founders and CEOs share the most valuable advice they've ever received about leadership.
There are three kinds of people, said the sign on the wall of my dad’s coaching office:
Those that make things happen, those that watch things happen, and those that don’t know what the heck happened.
This applies to Educational Leadership too, of course.
As Karen said a different way of capturing and curating your business stories. Anything that helps leaders to categorise and re-use and re-purpose stories the better. Make it easier and leaders will use stories more and more to engage their people. Nice one.
He didn’t cling to power. He empowered.
Lovely tribute and thought piece about Mandela as a leader who understood forgiveness, generosity and what his core principles were.
I was a little cautious reading this the first time. Such tributes and thought pieces can be tacky. This one however does justice to the man and calls us all to find the inner strengths to make a similar contribution to a better world.
In life and leadership there is give and take. Our leadership to others should be given freely without any expectation of a return. We...
You may grow weary of a life of pursuit but what’s the alternative? Spend yourself in pursuit or waste yourself in ease. Fatigue from pursuit is the noblest form of exhaustion. “At its essence, lea...
Ted Coiné, founder and co-CEO of SwitchandShift.com, discusses the importance in pulling together resources to create a great future in customer experience.
What to do when people rebel against change initiatives.
Humility is often associated with weakness - not with strong leaders. In his new book David J. Bobb explains why that's a mistake.
¿Qué te detiene a para mostrar tu vulnerabilidad? La humildad es una fuente de fuerza profunda que genera liderazgo!
It takes great strength to display humility:-)
It is very rare to meet a leader with real humility. It is often seen as a weakness rather than a strength.
Forget about leaving your legacy. Here is a story to inspire you to live it, starting now. (Your Leadership Legacy: Live It Now: Forget about leaving your legacy. Here is a story to inspire you to live...
The life we live today affects the generations to come. We were meant to give away our lives, so focus on living your legacy instead of worrying about leaving your legacy. If you do, you will define yourself and others by an inspired life..
On the day we lost a shining light who left a globally massive legacy, this post seems apposite.
"Organizations today spend a lot of time talking about and telling stories to their customers to help them make a purchase a decision. But, what about telling stories to our employees? How many organizations out there actually take the time to help employees understand what their organization stands for, how it was created, why it was created, and how it got to where it is today?"
Ready to start Hacking Leadership? Here is a sample chapter from Mike Myatt's new book. Take a look!
Mike Myatt is America’s Top CEO Coach, recognized by Thinkers50 as a global authority on the topic of leadership, a Forbes leadership columnist, author of Leadership Matters, and CEO at N2growth. The official release date for his new book, Hacking Leadership, is December 16, 2013.
A fantastic, must read book by one of America's most successful leaders. Grab a copy today.
Good leadership insights from an experienced coach.
Here's a story about a traditional boss who is a nice guy but is he a good leader? He tries to be fair minded, but reminds you in subtle ways he's the boss.
Mental toughness is not ignoring feelings or refusing to express them; instead, it is the emotional intelligence to perceive, use, understand, and manage them.
One: Keep it simple: Harry Kraemer explained in a world of complex challenges and opportunities strong leaders keep things simple. He made me think of something I love saying, “Any fool can make so...