Are the massive changes facing management today evolution or revolution? Find out from Global Drucker Forum 2013 taking place this week in Vienna Austria. Live streaming available.
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|Rescooped by Kenneth Mikkelsen from Management Books: MANAGEMENT DESIGN and THE PERFORMANCE TRIANGLE|
Resources on Diagnostic Mentoring: Managing in Turbulent Times by Lukas Michel. This is some of the most interesting work being done in reinventing organizations. Via this link you'll find articles from conference presentation, publications and papers.
I also encourage you to read Lukas' books:
New CEOs and senior executives often take over with a mandate for change. A structured four-step process can help them launch a transformation program and improve performance in a sustainable way.
A framework from Boston Consulting Group that can help leaders define the collective transformation ambition for companies. The framework has three critical components:
Two decades before Daniel Goleman first wrote about emotional intelligence in the pages of HBR, he met his holiness the 14th Dalai Lama at Amherst College, who mentioned to the young science journalist for the New York Times that he was interested in meeting with scientists. Thus began a long, rich friendship as Goleman became involved over the years in arranging a series of what he calls “extended dialogues” between the Buddhist spiritual leader and researchers in fields ranging from ecology to neuroscience. Over the next 30 years, as Goleman has pursued his own work as a psychologist and business thinker, he has come to see the Dalai Lama as a highly uncommon leader. And so he was understandably delighted when, on the occasion of his friend’s 80th birthday, he was asked to write a book describing the Dalai Lama’s compassionate approach to addressing the world’s most intractable problems.
Three kinds of empathy are important to emotional intelligence: cognitive empathy – the ability to understand another person’s point of view; emotional empathy – the ability to feel what someone else feels; and empathic concern – the ability to sense what another person needs from you.
Cultivating all three kinds of empathy, which originate in different parts of the brain, is important for building social relationships and compassion.
“The Rise of HR: Wisdom from 73 Thought Leaders,” is a recent anthology published by the HR Certification Institute in collaboration with Dave Ulrich, Professor, University of Michigan and Co-founder of The RBL Group, Bill Schiemann, CEO, Metrus Group, Inc. and Libby Sartain, Business Advisor and Board Member.
The following ten themes from the book offer valuable reflection, action and further reading for HR professionals around the world.
Self-awareness has become a synonym of conformity, another word for being mindful of what others think of us. Authenticity has become a synonym of consistency, a term understood to mean acting uniformly in different domains. And we have come to regard the true self less like a seed and more like a diamond.
Work that gives us joy, or that others applaud, may well be an expression of our true selves. But that work is not our true self. The moment we think it is we become captive by, rather than makers of, it.
Aimee Groth has been following Zappos' transformational journey to become a self-managing organization on Quartz for some time.
This article reveals what goes on behind the scene in Zappos and brings forth an internal memo from CEO Tony Hsieh where he literally asks the employees to get on board, or hit the door.
In his memo, Hsieh details the theory behind self-organization and asks employees for input on how to increase performance in a company without traditional managers.
In the memo you'll also find references to Frederic Laloux's research portrayed in the book "Reinventing Organizations."
You can access a talk that Frederic Laloux gave at RSA in February 2015 here.
I also encourage you to read Financial Times' response to the article. You can read the story by Andrew Hill here: Zappos and how to manage a move to self-management.
I have collected a wide rage of articles, Slideshares and videos that will get you up to speed on holacracies in a previous Storify thread that you can access here.
Read also Bud Cadell's blog post on Medium on Why Self-Organizing is So Hard.
Everybody loves self-improvement. We want to get smarter, network better, be connected, balance our lives, and so on. That’s why we’re such avid consumers of “top 10” lists of things to do to be a more effective, productive, promotable, mindful — you name it — leader. We read all the lists, but we have trouble sticking to the “easy steps” because while we all want the benefits of change, we rarely ever want to do the hard work of change.
Think of self-improvement as play, not work.
In the 18th annual PwC survey of chief executive officers, conducted in 2014, many CEOs anticipated significant disruptions to their businesses during the next five years as a result of external worldwide trends. One such trend, cited by 61 percent of the respondents, was an increasing number of competitors. The same number of respondents foresaw changes in customer behavior creating disruption. Fifty percent said they expected changes in distribution channels. As CEOs look to stay ahead of these trends, they recognize the need to change the organization’s design. But for that redesign to be successful, a company must make its changes as effectively and painlessly as possible, in a way that aligns with its strategy, invigorates employees, builds distinctive new capabilities, and makes it easier to attract customers.
These fundamental guidelines, drawn from experience, can help you reshape your organization to fit your business strategy.
You might learn a great deal in school, but it’s doubtful that you’ll actually develop as a leader by reading a book or taking a course. The military is right about experiential development: People grow and become leaders by making a commitment to a cause, and having personal responsibility and accountability.
For those of us in civilian life, there are also ways for us to develop as leaders through experience: through volunteer service. There are myriad nonprofit missions from which to choose, roles and positions in which to engage that are meaningful and productive, and paths for personal and professional advancement.
Great leaders choose their leadership style like a golfer chooses his or her club, with a calculated analysis of the matter at hand, the end goal and the best tool for the job.
Here are the six leadership styles Goleman uncovered among the managers he studied, as well as a brief analysis of the effects of each style on the corporate climate:
A 2008 Harvard Business Review survey involving 125,000 participants at companies in more than 50 countries found that three out of every five companies surveyed rated their organizations as weak at execution. This sounds shocking. But understanding why so many managers have such little faith in their organizations’ ability to execute strategies isn’t hard if you look in the right place.
When it comes to what executives think matters most to the bottom line, it is clearly time for some attitude adjustments.
Nearly all CEOs today invest in leadership. And yet, after decades of sustained research on the topic, these investments typically lead to questionable results rather than clearly improved levels of leadership.
As The Conference Board put it in 2008, “The study and practice of leadership and leadership development continues to be a work in progress, albeit one that shows frustratingly little progress.”
In many cases, leaders simply don’t see the significant value lost when employees fail to adopt desired behaviours or choose to adopt them incompletely. Despite all that’s been said about the importance of behaviour in recent years, most executives continue to dismiss it as “soft stuff.”
Most workplaces face constant imperatives for change - from trivial-seeming matters such as installing new office printers to major ones such as implementing new policies to support diversity. The question of how to drive change, though, is perennially vexing.
It’s no surprise that people resist organizational change - they are overworked and overburdened, and simply don’t have the bandwidth to embrace change. Further, they rely on habits and routines to help them meet their own work demands, and so change - which disrupts those habits and routines, and forces people to engage in new, active, and energy-demanding ways - appears highly undesirable.
An effective strategy for creating change requires several elements, but one of the most important is to convince people to alter their attitudes—to move from rejection to openness, at least, or embrace, at best. If you can create change in people’s attitudes, it’s much easier to change their behavior.
But you need to know where people's OK Zone is first and foremost.
Advancement in digital technologies has disrupted everything, including leadership styles.
Employees want more ownership rather than to follow instruction; customers want to participate in the marketing and development process; and leaders are finding that open and agile organizations are able to maneuver more effectively than organizations where all insight and direction comes from the top. In short, the autocratic Commander, whether brilliant or misguided, just won’t cut it anymore.
What has changed in the last 20-30 years to require new ways of leading?
Technological advancement has created a ripple effect that is transforming the market. Today’s digital technologies — social, cloud, big data analytics, mobile and the Internet of everything — have created new, intangible, sources of value, such as relationships and information that are delivered by new business models.
Along with the new sources of value, customers and employees’ wants and needs have evolved as digital technologies have created new ways of interacting with businesses.
The most effective leaders understand that problem solving is not a "one-size-fits-all" process. They know that their actions depend on the situation, and they make better decisions by adapting their approach to changing circumstances.
But how do you know which approach you should use in a particular situation? And how can you avoid making the wrong decision?