Inspired by Life's Little Instruction Book, this post offers 25 pearls of wisdom to help you surprise and delight customers--whether they're paying clients, colleagues or family.
A good reminder of the basics and making the human side of business a priority
I have gone to enough conferences over the past 6 months to pull the alarm. Consider it pulled. Why? I have gone to a number of social media conferences dedicated to functions or departments and I have found that each function had a different perspective on the fit of social media in their organization ... Via Shirley Williams 
The holy grail of business is to have 100% of your employees, 100% engaged in assisting you every day, to accomplish your business goals and objectives.
The unfortunate reality is that, in most businesses at any time, at least 40% of employees will fall well below the desired level of engagement.
This excellent article identifies 10 barriers, all of which employers can control, that if placed in front of your employees, will lead to less than optimum levels of employee engagement becoming the norm. Via Daniel Watson
Inspired by Life's Little Instruction Book, this post offers 25 pearls of wisdom to help you surprise and delight customers--whether they're paying clients, colleagues or family.
A good reminder of the basics and making the human side of business a priority 
Companies like Google and Facebook are downplaying résumés and identifying talent in unusual ways. Change Management: Seven Change Management Secrets to Creating a Winning Culture of Change - Change is occurring... 
Business Transformation This White Paper presents our Balanced Scorecard approach to creating a framework to measure Social Media ROI. If there is one thing for certain, it is the inevitability of change. Organizational assessment involves creating a picture of "what it is". The snapshot should provide a clear view of the present position of the company and it should indicate whether there is a need to go for a change process. 
An organization cannot be successful without leadership. Regardless of personality, background, or education, employees desire effective leadership to inspire, motivate, and provide role models for them. This article is essential reading for those leading a change initiative. Leslie Allan provides a compelling honest overview of what it takes to be a change champion in today's business environment. |
An excellent How To list- even if it is to get your juices going... 
The article is a good reminder of 10 basic points/ mistakes you should avoid regarding your business planning activity and plan. He wrote the article some time ago and recently updated it. He is right, all the points still apply today. Given the time of the year, this provides a good checklist as you review your business plan. 
In organizations there are enough stories traded at the watercooler or when the employees meet after office hours. When the trainees go back to their college after internship, they trade stories and these often will shape the organization’s brand far more than any corporate campaign ever can or will.
I like this article because it is full of quick insights into organizational stories and how they shape culture -- whether it's conveying knowledge through parables and fables, ads, watercooler stories, or leader stories.
I also like the list of organizations stories to craft and tell that is at the end of the article. There are great nuggets of truth here. Enjoy! Via Karen Dietz 
Employee empowerment isn’t just a buzzword — a lack of it can stunt a small business’s growth. This good article discusses how you can empower your staff in simple, unexpected ways. Via Daniel Watson 
The Social Enterprise big “T” transformation is rooted in four tenets: New leadership models, the Buyers Journey, alignment and technology. Transformation time for your Business structure? 
Are you frustrated because a key player on the team won't adapt to change? Don't worry. There are ways to make things work. When someone opposes your leadership, extra communication with the person always makes the situation better. You’re the Operations Manager in a local brewery and your organization produced 10,000 hectalitres of beer this week. Should I congratulate you or ask you what happened with production? It’s simply impossible to know without a target. leader who has shaped the Apple brand so dramatically for so many years. In contrast to Steve Jobs, great leaders can also turn into bad leaders. Communication and self-confidence are the cornerstones of success. How do you rate on this list of 99 communication tips? |
