Leadership & Management
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Rescooped by Nigel Hall from digitalNow
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Can You Pass The More Human Leadership Test?

Can You Pass The More Human Leadership Test? | Leadership & Management | Scoop.it
“A person who is nice to you but rude to the waiter, or to others, is not a nice person.

Via Don Dea
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Don Dea's curator insight, June 5, 2013 11:22 PM

When problems occur, the “more humans” I observe take them in stride – they understand.  They even try to make light of the situation, or express empathy to the staff person.   And even more likely, they address the staff by their first names.

How did they know that?  They took the time to find out – that’s a real sign of respect.

They made a personal connection.    And, on top of everything else, they use words like “please” and “thank you”, and leave gratuities.

Rescooped by Nigel Hall from Transformational Leadership
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Leadership: Humor is Serious - 6 tips for Leaders

Leadership: Humor is Serious - 6 tips for Leaders | Leadership & Management | Scoop.it
Research on Leadership show that people appreciate leaders who have fun and work hard to get the job done.

Via Dr. Susan Bainbridge
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Kimberly (Pope) Kindred's curator insight, June 19, 2013 7:55 PM

Interesting read. Do you value humor in your leaders? As a leader, is it important to incorporate humor with interactions with colleagues? Something to think about...