Claudio Fernández-Aráoz, a world expert on hiring, did a study of C-level leaders who were fired. The conclusion: they were hired for their intelligence and business expertise, but fired for weakness in emotional intelligence – usually the social variety.
When I looked at competence studies done by companies to identify the skill sets of their outstanding performers – what sets top leaders apart from average – the vast majority fell in the emotional intelligence category.
With a fresh crop of college grads heading into a tight job market, I wish they had had help in developing their emotional intelligence skills during their studies. But with a very few exceptions colleges ignore this crucial skill set for success. Students acquire these abilities on their own time, and rather randomly, depending on happenstance.
Via Anne Leong, Create Wise Leader, Roger Francis, David Hain