Old notions of change management no longer work because it is not assets we need to leverage, but networks
For most of his career, John Antioco had produced nothing but success. Starting out as a trainee in a 7-11 stockroom, he had risen to the upper echelon of corporate America. When he pulled off impressive turnarounds of Circle K and Taco Bell, many considered him to be a retail genius.
Yet today, Antioco is widely assailed as a fool, a bungler and worse. As CEO of Blockbuster Video, his decades of retail experience led him to dismiss Netflix as a niche business. In due time, Antioco was fired and Blockbuster went bankrupt.
It’s easy to write off Antioco as a buffoon and leave it at that. However, it can happen to anyone. As Moisés Naím put it in The End of Power, “Power is easier to get, but harder to use or keep.” The truth is that now everybody gets disrupted sooner or later. The old playbooks are dead. We need new principles to adapt to an increasingly uncertain age.
Via John Lasschuit ®™