"Networking The Organization: In the old industrial economy, enterprises could afford to function as hierarchies. Orders flowed from the top and were carried out down in the organization. Employees were paid for carrying out tasks diligently. Thinking was not required nor was it necessarily encouraged.
These days, the lunatics run the asylum, so management’s primary task is to help them run it right by networking the organization. Digital technologies, such as Yammer, can be helpful in this regard, but other strategies, such as best practice programs, open office plans and internal training programs can also encourage cross-pollination."