"Are you being led by the context or do you set direction? Are you being led by your followers and are they choosing for you? Or do you choose and do you lead? I think you have to be aware of the context and what people expect and hope for. But as a leader, you’re not there to feed people with all the things they hope for. Your job is to recognize the right goal and path forward and then to align and persuade people to do the things you believe will be relevant for the long-term success of the company..." Daniel Vasella, Chairman, Novartis
"How do you communicate your character? How do you tell people effectively that you’re a person of integrity, a company of principle?" Michael Useem, the Wharton School, University of Pennsylvania.
"A leader’s words must be precise and totally committed. Words are the connection between leaders and the public. They must be credible and clear and reflect a vision, not just a position." Shimon Peres, President of Israel
"Leaders of the future will also need to have a lot more empathy and sensitivity—not just for people from their own countries, but also for people from different countries and cultures. They are going to need global empathy, which is a lot more difficult. It is a paradox: on the one hand, you have to be more confident and secure, but on the other, you have to be a lot more open and empathetic. You need to listen, but when you make a decision, that’s it—you must be a very hard driver. Usually, these are not attributes you find in the same person." Carlos Ghosn, CEO of Renault SA and chairman of Renault-Nissan Alliance
" Well, the first criterion is: do you love it? It’s a seven-day-a-week job. I think that’s true for anyone in these roles. If you don’t love the company and the people—really love them—you can’t do a job like this. " Moya Greene, CEO of Royal Mail, UK