This excerpt sums up the article..."to trust your employees to exercise their own judgment and learn from their experience — employees can become both self-directing and self-correcting. They become inspired, energetic, and enthusiastic." Excellent article! No matter the size of your organization...Do you trust your staff? Can you let go?
I realize that the phrase “soft-skills” is not a favorite term for many trainers who teach these “essential skills.” For now, however, rather than focusing on semantics, I want to pass along some icebreakers that folks in our community have shared with me.
The most common style of public speaking, one that’s often used by politicians and is surprisingly common among investment pitches, is based on sentences. At the end of each sentence, the voice goes up a bit, the speaker pauses, as...
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