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10 Steps To Effective Listening

10 Steps To Effective Listening | Transforming Leaders With Development | Scoop.it

In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

Everyone appreciates a good listener -- especially in this age of tech communication. 

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Jerry Busone's curator insight, April 9, 9:18 PM

Greta quote in the cartoon. "nobody hates a listener"

Jerry Busone's curator insight, April 9, 9:19 PM

Great caption in cartoon "Nobody hates a listener"

Stefano Principato's curator insight, April 25, 6:13 AM
  1. Face the speaker and maintain eye contact.
  2. Be attentive, but relaxed.
  3. Keep an open mind.
  4. Listen to the words and try to picture what the speaker is saying.
  5. Don’t interrupt and don’t impose your “solutions.
  6. Wait for the speaker to pause to ask clarifying questions.
  7. Ask questions only to ensure understanding.
  8. Try to feel what the speaker is feeling.
  9. Give the speaker regular feedback.
  10. Pay attention to what isn’t said—to nonverbal cues.









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Are You a Workplace Bully? [Infographic]

Are You a Workplace Bully? [Infographic] | Transforming Leaders With Development | Scoop.it
Real Business infographic on workplace bullying
Brian Martin's insight:

Great checklist for leaders to honestly assess whether not they fall into the "workplace bully" category. 

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Change leader, change thyself | McKinsey & Company

Change leader, change thyself | McKinsey & Company | Transforming Leaders With Development | Scoop.it
Anyone who pulls the organization in new directions must look inward as well as outward. A McKinsey Quarterly article.
Brian Martin's insight:

Organizations don't change -- leaders and associates do. 

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10 Steps To Effective Listening

10 Steps To Effective Listening | Transforming Leaders With Development | Scoop.it

In today’s high-tech, high-speed, high-stress world, communication is more important then ever, yet we seem to devote less and less time to really listening to one another. Genuine listening has become a rare gift—the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts, and improve accuracy. At work, effective listening means fewer errors and less wasted time. At home, it helps develop resourceful, self-reliant kids who can solve their own problems. Listening builds friendships and careers. It saves money and marriages.


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

Everyone appreciates a good listener -- especially in this age of tech communication. 

more...
Jerry Busone's curator insight, April 9, 9:18 PM

Greta quote in the cartoon. "nobody hates a listener"

Jerry Busone's curator insight, April 9, 9:19 PM

Great caption in cartoon "Nobody hates a listener"

Stefano Principato's curator insight, April 25, 6:13 AM
  1. Face the speaker and maintain eye contact.
  2. Be attentive, but relaxed.
  3. Keep an open mind.
  4. Listen to the words and try to picture what the speaker is saying.
  5. Don’t interrupt and don’t impose your “solutions.
  6. Wait for the speaker to pause to ask clarifying questions.
  7. Ask questions only to ensure understanding.
  8. Try to feel what the speaker is feeling.
  9. Give the speaker regular feedback.
  10. Pay attention to what isn’t said—to nonverbal cues.









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Asking For A Promotion? 6 Things Your Boss Needs To Hear You Say

Asking For A Promotion? 6 Things Your Boss Needs To Hear You Say | Transforming Leaders With Development | Scoop.it
With so much uncertainty in the current job market, asking for a promotion can be more stressful than ever. No thoughtful employee wants to come off ...
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How Successful People Stay Calm

How Successful People Stay Calm | Transforming Leaders With Development | Scoop.it

The ability to manage your emotions and remain calm under pressure has a direct link to your performance. TalentSmart has conducted research with more than a million people, and we’ve found that 90% of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control.

 

The tricky thing about stress (and the anxiety that comes with it) is that it’s an absolutely necessary emotion. Our brains are wired such that it’s difficult to take action until we feel at least some level of this emotional state. In fact, performance peaks under the heightened activation that comes with moderate levels of stress. As long as the stress isn’t prolonged, it’s harmless.

 


Via Vicki Kossoff @ The Learning Factor
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Lisa Armstrong's curator insight, February 15, 5:35 PM

This article will support your learning in Part B of this unit. It particularly presents the relationship between stress and performance. 

 

You may gain some ideas for improving your ability to achieve in the face of competing demands!

Patricia D. Sadar - Career and Leadership Acceleration Coach's curator insight, February 21, 8:48 AM

 

 

Maegan Pulman's curator insight, September 5, 10:41 AM

Stay calm and manage your emotions. 

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The Neuroscience Of Effective Leadership

The Neuroscience Of Effective Leadership | Transforming Leaders With Development | Scoop.it

What do you get when you cross your grandmother’s advice with the latest research in neuroscience?

 

According to Eric J. McNulty, this unlikely intersection holds the key to being a good leader. As the director of research at the National Preparedness Leadership Initiative, McNulty is often asked to recommend the latest and greatest reads on leadership. What he’s discovered is that books on brain science serve up sage insights more often than the traditional title penned from the corner office. He’s also observed that scientific research on the brain reveals what his grandma knew all along.


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

I always new the essence of effective leadership could be found in the wisdom of my Grandmother's advice.

 

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Peg Wright's curator insight, January 26, 11:04 AM

Effective leadership is a combination of common sense, patience and emotional iq. Similar to things you learn in kindergarten. My favorite McNulty thought is the one on Let me sit with that for a bit. Just because you aren’t doing something, it doesn’t mean that your brain isn’t working.

Jibra'el Jb's curator insight, January 26, 10:23 PM

my classmate's step-aunt makes $72 /hour on the computer . She has been without work for eight months but last month her check was $21514 just working on the computer for a few hours. pop over here..

www.yujobs.com

Graeme Reid's curator insight, January 28, 6:17 PM

Sometimes we just try to over-think issues.  Give your brain a rest and more often than not a clear decision will emerge.

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Mastering the Art of Influence for Business Leaders

Mastering the Art of Influence for Business Leaders | Transforming Leaders With Development | Scoop.it

How midmarket leaders can master the subtle art of influence.


Via David Hain
Brian Martin's insight:

Balancing the say/do ratio combined with listening, offering help, and building trust are fundamental to broadening influence skills.   Often what stands in the way of a mid-level leader moving into a senior leadership role is their influence (and impact) capability.

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David Hain's curator insight, January 18, 4:15 AM
Collaborate to access an influence multiplier!
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Typecasting: Are You an Introvert or an Extrovert?

Typecasting: Are You an Introvert or an Extrovert? | Transforming Leaders With Development | Scoop.it

Extroverts are outgoing and introverts are shy, right? Not necessarily.

Extroversion and introversion describe where people focus and find their energy—outside themselves or inwardly.

 

Extroverts (or those who have extroverted tendencies) gain energy by being around other people. They recharge in social situations. Often, the more people that are around, the more energised extroverts feel.

On the other hand, introverts often lose energy in social situations and need time alone to recharge their batteries.

 


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

Great read that helps dispel the leadership myths between Introverted and Extroverted Leaders.

 

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Vicki Kossoff @ The Learning Factor's curator insight, January 9, 5:47 PM

Everyone falls somewhere along the extrovert-introvert spectrum, either from one extreme to the other or somewhere in the middle. Here are some tips for leading both those who are more extroverted.

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Are you CEO of your career? - ifa (blog)

Are you CEO of your career? - ifa (blog) | Transforming Leaders With Development | Scoop.it
Are you CEO of your career?
ifa (blog)
If you're coaching and mentoring your team, ask them to think about their own career journey and what attributes and qualities they need to be CEO of their own career.
Brian Martin's insight:

This article provides a great perspective on what Leaders must do (and become) to manage their careers.  So many people I hear from are feeling disengaged in their current roles ... becoming the CEO of Your Career is a great place to start.

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Using Story in Design, Innovation, Problem Solving

Using Story in Design, Innovation, Problem Solving | Transforming Leaders With Development | Scoop.it
How narrative intelligence can help everyone design solutions and generate useful data.

Via Karen Dietz
Brian Martin's insight:

Leaders can enhance their effectiveness by becoming better story tellers!

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Michael Allenberg's curator insight, October 4, 2013 7:34 PM

I am becoming a HUGE advocate of designing experiences in conjunction with contextual storytelling!

malek's curator insight, November 5, 2013 7:17 AM

story design process can offer an intuitive planning framework that makes it easier for us to wrangle and resolve complex challenges.

tollywoodfilms's curator insight, November 5, 2013 8:09 AM

d

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Top 10 professional life coaching myths

Top 10 professional life coaching myths | Transforming Leaders With Development | Scoop.it
Think you know what a professional life coach does? Guess again
Brian Martin's insight:

Dispelling the Top Ten Myths about Professional & Executive Coaching.

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Do more with LinkedIn | Backbone Magazine

Do more with LinkedIn | Backbone Magazine | Transforming Leaders With Development | Scoop.it
Brian Martin's insight:

Four Tips that will Help You Make the Most of Linked-In

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How to Give the Speech of a Lifetime

How to Give the Speech of a Lifetime | Transforming Leaders With Development | Scoop.it
First things first: Keep it to 18 minutes or less. Then follow these simple guidelines.
Brian Martin's insight:

For every great presentation I've listened to, there have been a dozen where I forced  myself to stay awake.  This article offers some great insight into delivering memorable presentations.

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Don't Let Your Voice Be Silenced by Your Boss

Don't Let Your Voice Be Silenced by Your Boss | Transforming Leaders With Development | Scoop.it
Why dominant bosses are bad for business
Brian Martin's insight:

Bosses should pay attention to how much they are talking vs encouraging and listening to their team members.  80% listening vs.20% talking sounds like a good place to start. 

 

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If You're Not Helping People Develop, You're Not Management Material

If You're Not Helping People Develop, You're Not Management Material | Transforming Leaders With Development | Scoop.it
Facilitating employee learning should be a non-negotiable competency.
Brian Martin's insight:

Great leaders are committed to the development of their team.  It's a major factor to enhance employee engagement, retention and achievement of company goals.  People work for people, and having a reputation as a talent developer is not only personally rewarding, it will ensure a long line of top talent want to work with you.

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Mind Reading 101: The 10 Questions You Need To Ask Your Team Every Week

Mind Reading 101: The 10 Questions You Need To Ask Your Team Every Week | Transforming Leaders With Development | Scoop.it

I have found that regularly asking questions is an agile and lightweight way of keeping up with what’s really going on. Answers become conversations about what is most essential and meaningful for the team and the company, and those conversations transform into action.

 

The first place to start is by asking the right questions. Here are some of the best I’ve found:

 

1. What’s going well in your role? Any wins (big or small) this week?

 

This is a great place to start. Employees get to celebrate and even brag a little about all the positive stuff that happened that week by simply answering that question.

 


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

10 great questions for every leader's tool kit to help foster teamwork, engagement, and innovation.  Use the questions individually, or bring them into team meetings. 

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Vicki Kossoff @ The Learning Factor's curator insight, January 21, 5:38 PM

The quickest way to overcome challenges and get unstuck is to say, “I’m stuck!” When we can identify where we’re stuck and then bring someone else’s attention to the challenge at hand.

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5 Ways To Snag That Promotion

5 Ways To Snag That Promotion | Transforming Leaders With Development | Scoop.it

Career experts say that even though you can’t flip the advancement switch yourself – no matter how much you may deserve it – you can take certain actions to improve your chances of moving up the corporate ladder.

 

First, understand that your managers and possibly your human resources team hold the key to your advancement, depending on your organization’s structure. Promotions are usually subject to your team’s needs and workload, your boss’s short-term and long-term goals, and your company’s overall strategic plan.


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

Some great tips although it fails to mention "do great work"  but maybe it's assumed.

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Vicki Kossoff @ The Learning Factor's curator insight, January 15, 7:40 PM

So you want a promotion – but don’t have a clue how to make it happen. Here are five ways.

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Pulpit Bullies: Why Dominating Leaders Kill Teams

Pulpit Bullies: Why Dominating Leaders Kill Teams | Transforming Leaders With Development | Scoop.it

When Harvard Business School Associate Professor Francesca Gino invites high-powered business leaders to address her class, she often observes an interesting phenomenon. The guest speakers announce that they are just as interested in learning from the students as teaching them, and encourage them to ask questions and make comments. In reality, however, the speakers often do the opposite—dominating the time and not allowing for much discussion at all.

 

"As professors we do this too," admits Gino. "It's very difficult when think you have the right answer not to put it out there." At the same time, she has observed, by hogging the discussion, these leaders not only limited their own learning but also made the class less productive as a whole.

 

Gino wondered if the same dynamic could be occurring in business, with dominating leaders stifling creative ideas that might otherwise emerge from group discussions and making the teams less productive.


Via Vicki Kossoff @ The Learning Factor
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Vicki Kossoff @ The Learning Factor's curator insight, November 25, 2013 5:05 PM

Power interrupts, and absolute power interrupts absolutely. Francesca Gino and colleagues discover that a high-powered boss can lead a team into poor performance.

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If You Want Innovation, You Have to Invest in People

If You Want Innovation, You Have to Invest in People | Transforming Leaders With Development | Scoop.it

 

 


Via Vicki Kossoff @ The Learning Factor
Brian Martin's insight:

A great reinforcement on why investing in employees and leaders is critical to sustain long term competetive advantage!

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Vicki Kossoff @ The Learning Factor's curator insight, October 3, 2013 8:15 PM

As the convergence of digital technologies drives unprecedented levels of change in global marketplaces, it is very much a reality that a company must, as Bill Gates put it, “innovate or die!” In the race for relevance to future customers, the greater a company’s innovation capacity, the greater its chance of success.


So how does a firm build its power and agility in innovation? The answer is simple and, to my mind, obvious – yet, it is not the direction in which most innovation-seeking firms seem to be channeling their efforts.

Gregory Cheong's curator insight, October 5, 2013 4:59 AM

Local SMEs must wake up if they want to innovate and find a competitive edge. Do not stinge on compensation!

Miguel Angel Castillo Acero's curator insight, October 6, 2013 4:38 AM

¡Sin duda!

No doubt!