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Try This One Phrase to Make Feedback 40% More Effective

Try This One Phrase to Make Feedback 40% More Effective | Leadership Best Practices because Culture Matters | Scoop.it

Employees deserve feedback. So we give it--sometimes with great results, sometimes not so much.

But there's one phrase you can use that will instantly improve the impact of the feedback you give--whether the actual feedback is positive or negative.

The following comes from Daniel Coyle, author of The Talent Code (one of the few books I actually give to friends) and The Little Book of Talent (a book I've written about before) and ablog about performance improvement that belongs on your must-read list.


Via David Hain
Mark Taylor's insight:

Interesting

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Tracee Orman's curator insight, March 30, 6:58 AM

Writing this one phrase on students' papers boosted student performance by 40%. So simple...

Elizabeth Bowden's curator insight, April 2, 7:01 AM

"

I'm giving you these comments because I have very high expectations and I know that you can reach them.

That's it: just 19 words. But those words are powerful because they are not really feedback. They're a signal that creates something more powerful: a sense of belonging and connection.

Looking closer, the phrase contains several distinct signals:

1)    You are part of this group.

2)    This group is special; we have higher standards here.

3)    I believe you can reach those standards."

U-M Human Resource Development's curator insight, April 11, 1:04 PM

Everyday leaders can achieve extraordinary results by being attentive! Great article!

Leadership Best Practices because Culture Matters
I am passionate about transforming the workplace so that people are eager to come to work. This topic is about best practices in creating a positive culture.
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Does Your Company Keep Its Promises?

Does Your Company Keep Its Promises? | Leadership Best Practices because Culture Matters | Scoop.it
Despite best intentions, many businesses struggle with “commitment drift.”
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Your Boss’s Work-Life Balance Matters as Much as Your Own

Your Boss’s Work-Life Balance Matters as Much as Your Own | Leadership Best Practices because Culture Matters | Scoop.it
A leader’s long hours have a trickle-down effect.
Mark Taylor's insight:

This is how we create a culture.

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Kenneth Todorov's curator insight, July 12, 7:41 PM

Critical advice for leaders!

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The Scary Truth About Stress in the Workplace (Infographic)

The Scary Truth About Stress in the Workplace (Infographic) | Leadership Best Practices because Culture Matters | Scoop.it
Need another reason to let your employees leave for the July 4th holiday early? Stressed out employees are a real productivity killer.
Mark Taylor's insight:

11 things you can do about it.

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5 Counterintuitive Habits Of Truly Authentic Leaders

5 Counterintuitive Habits Of Truly Authentic Leaders | Leadership Best Practices because Culture Matters | Scoop.it
We live in an era in which increasingly, leaders who are authentic, and who translate this into shared value for their people, whether shareholders or stakeholders, employees, customers or constituents, are the ones who have true and lasting impact - ultimately making the world a better place to live in. [...]
Mark Taylor's insight:

Top Trait: 

They surround themselves with advisors who can tell them why they are wrong.

When you hold a certain belief or unconsciously decide on something, you’ll have a tendency to focus on and favor information that supports your belief or decision, discarding anything that contradicts it. You do it without even realizing it.  Psychologists call this confirmation bias.

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Don Cloud's curator insight, July 4, 10:48 AM

Which is leadership habit is your favorite (mine's #5)?

Kenneth Todorov's curator insight, July 13, 6:49 PM

Important to build a culture where people free comfortable telling you they think you're on the wrong path. The best followers will feel free to voice their opinions, but move on and back you 200% once you've made the call.

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The GM Culture Crisis: what leaders must learn from this culture case study | Switch and Shift

The GM Culture Crisis: what leaders must learn from this culture case study | Switch and Shift | Leadership Best Practices because Culture Matters | Scoop.it

This story screams “culture problem” like no other and it will not end with firings, countless policy and procedure changes, and a host of other top-down changes."

Mark Taylor's insight:

This is a live case study on a sad culture crisis we all can and must learn from since culture is the most powerful force in organizations. 

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Stumped? Invoke the 5-Minute Rule

Stumped? Invoke the 5-Minute Rule | Leadership Best Practices because Culture Matters | Scoop.it
The chief executive of Quintiq, a software company, tells employees to go ask someone when stumped at a task for more than five minutes.
Mark Taylor's insight:

This is a great example of coming up with a principle that is a guide line for making a decision! This is how I define CORE VALUES.

 

"We tell people, “Don’t try to figure it out all by yourself.” We have a five-minute rule. If you’re sitting at your desk for five minutes and you can’t figure out whatever you’re working on, go ask someone. There’s always someone who’s more senior who may know about that. Even if they can’t help you, they’re probably a good sounding board, and may be able to point you to someone who says, “We already solved that, and you can find it here.”

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Why You Hate Work

Why You Hate Work | Leadership Best Practices because Culture Matters | Scoop.it
Excessive demands are leading to burnout everywhere.
Mark Taylor's insight:

According to this research, only 25% of workers feel connected to their company mission. 36% feel a level of meaning & significance. Let's create a work culture where all people can flourish.

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Leading Blog: A Leadership Blog: How to Find Leadership Blindspots

Leading Blog: A Leadership Blog: How to Find Leadership Blindspots | Leadership Best Practices because Culture Matters | Scoop.it
Mark Taylor's insight:

"Leadership strengths are often found in close proximity to blind spots." That is why we need other's to help us to see them. Do you have a peer group?

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The Brains of Successful vs. Unsuccessful People Actually Look Very Different

The Brains of Successful vs. Unsuccessful People Actually Look Very Different | Leadership Best Practices because Culture Matters | Scoop.it
There's a scientific reason certain people thrive more than others.
Mark Taylor's insight:

Successful people learn from criticism--a sign of what we call Stage Four in Tribal Leadership. Vistage CEOs seek the feedback of their peer group and that is why they are more successful.

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Why good leaders make you feel safe

Why good leaders make you feel safe | Leadership Best Practices because Culture Matters | Scoop.it
What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility.
Mark Taylor's insight:

Are You Safe to Work For?

 

On October 15, 2013 Captain William Swenson was awarded the Congressional Medal of Honor. He was the first living United States Army officer to receive the Medal of Honor since the Vietnam War.  In a recent TED video, leadership researcher Simon Sinek recounts Captain Swenson’s bravery, along with several other examples, to make a fundamental (and therefore often overlooked) point about leadership:   It’s about making people safe.

 

On a weekend when we should remember those leaders past and present, living and deceased, who’ve  make our lives possible (and safe), let’s look at how we lead.  Do those YOU lead feel safe?  

 

Spend twelve minutes this weekend with Sinek’s compelling video “Why Good Leaders Make You Feel Safe” presented at a recent TED Conference.   

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Simon Sinek: Why good leaders make you feel safe - YouTube

What makes a great leader? Management theorist Simon Sinek suggests, it's someone who makes their employees feel secure, who draws staffers into a circle of ...
Mark Taylor's insight:

I love Simon Sinek. If we don't move fear from our employees, we will never create a culture where people can flourish. This is his new TED talk. I recommend it for all my Vistage members and leaders that want to develop their leadership skills.

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You Can Easily Learn 100 TED Talks Lessons In 5 Minutes Which Most People Need 70 Hours For

You Can Easily Learn 100 TED Talks Lessons In 5 Minutes Which Most People Need 70 Hours For | Leadership Best Practices because Culture Matters | Scoop.it
100 things that I learnt from the inspiring TED talks that you absolutely can't miss.
Mark Taylor's insight:

I love TED talks. This list focuses on productivity.

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3 Things You Need to Know About CEO Peer Groups

3 Things You Need to Know About CEO Peer Groups | Leadership Best Practices because Culture Matters | Scoop.it
Vistage CEO Peer Groups are a powerful resource for Minnesota business leaders.As the leading Vistage Chair in the Twin Cities, I routinely facilitate peer groups for some of the top executives in
Mark Taylor's insight:

I have been asking Vistage NYC members why they joined Vistage and have been hearing they were:

Sick and tired of not getting the results they want & would welcome fresh unbiased ideas to improve performance.Frustrated by the challenges they are facing and curious about what other CEOs are doing.A little uncertain because they are new as a CEO, inexperienced, or not educated in business.Under pressure to make good decisions & would appreciate the collective wisdom of an experienced peer group.
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The Cultural Tipping Point: The 4 Reasons Change Initiatives Fail

The Cultural Tipping Point: The 4 Reasons Change Initiatives Fail | Leadership Best Practices because Culture Matters | Scoop.it
My fascination with culture began more than 40 years ago when another young industrial engineer named Jim Delaney and I started a process improvement consulting firm not long after …
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6 Scientifically Proven Ways To Boost Your Self-Control

6 Scientifically Proven Ways To Boost Your Self-Control | Leadership Best Practices because Culture Matters | Scoop.it
While it makes sense that meditation would be linked to greater willpower, who'd have thought procrastination could also do the trick?
Mark Taylor's insight:

Love this!

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Four Leadership Trust Busters

Four Leadership Trust Busters | Leadership Best Practices because Culture Matters | Scoop.it
Trust. Your ability to lead is severely hampered without it, and the more of it you have, the easier leadership becomes. Plus, with greater trust comes greater speed of implementation, clearer comm...
Mark Taylor's insight:

Here are  four that you have seen, and perhaps have done, that without thinking and perhaps with no intended malice, are reducing, busting or perhaps even eliminating trust in your working relationships.

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Teach the Key Ingredients for Leadership Success

Teach the Key Ingredients for Leadership Success | Leadership Best Practices because Culture Matters | Scoop.it
There’s a major disconnect between what companies look for in their top performers and best leaders, and what students learn in school. Why don’t we better align these skill sets?For instance, among
Mark Taylor's insight:

A study of C-level leaders who were fired. The conclusion: they were hired for their intelligence and business expertise, but fired for weakness in emotional intelligence – usually the social variety.

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Your Secret Weapon in Business: Culture

Why do some companies stay competitive, while others fall behind?  The answer used to seem clear: great companies simply harness the best people, and invest in the most innovative ideas.  Today, however, merely having great talent, ideas, and capital no longer works.  Something has shifted.  There is a new game. When [...]
Mark Taylor's insight:

Netflix values freedom and responsibility, so they have no need for a vacation policy.  They attract hordes of “A-players” but do not tolerate “Brilliant Jerks.” The culture expels them most times before their manager needs to. Apple guides people to “Do Great and Innovative Things,” which leads to a philosophy of excellence.  They encourage employees to not play it safe, and they reward employees when they “Think Different.”  Google’s mantras of “Don’t Be Evil” and “ability over experience” suggest that super-smart graduates from elite universities enter the Googleplex determined to succeed, ready to contribute and share the fruits of their talents with the online universe.

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Employee Satisfaction Doesn’t Matter

Employee Satisfaction Doesn’t Matter | Leadership Best Practices because Culture Matters | Scoop.it
The employee engagement movement started in the late 1990s and then went full steam ahead in 2000. Organizations everywhere began systematically measuring employee engagement. That intense interest
Mark Taylor's insight:

We've got it wrong--it is not about ping pong tables and chair massages.

Employees don’t want to be “satisfied” as much as they want to be engaged. What they want most is a great boss who cares about their development, and a company that focuses on and develops their strengths. 

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6 Ways to Save Your Life -- and Your Company

6 Ways to Save Your Life -- and Your Company | Leadership Best Practices because Culture Matters | Scoop.it

Your employer is putting you in harm's way.In fact, you can't smoke cigarettes fast enough to match the damage that today's workplace is doing to you.

Mark Taylor's insight:

Wow! Some interesting research here! Important read for every CEO and Vistage member. 

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To change a culture, follow the money

To change a culture, follow the money | Leadership Best Practices because Culture Matters | Scoop.it
Mark Taylor's insight:

If we don't change the systems and structure, we can never change the culture. Follow the money is good advice. How can we expect people paid on individual performance to become team players?

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Four Corporate Culture Lessons Inspired by Maya Angelou

Four Corporate Culture Lessons Inspired by Maya Angelou | Leadership Best Practices because Culture Matters | Scoop.it
Maya Angelou wasn’t just an inspiring author and poet and a role model for breaking through racial, gender, dogma and intellectual barriers. She was also perhaps one of the most inspiring thinkers of
Mark Taylor's insight:

“In all my work, I try to say - 'you may be given a load of sour lemons, why not try to make a dozen lemon meringue pies?'”

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Managing Difficult Conversations - Lean In

Managing Difficult Conversations - Lean In | Leadership Best Practices because Culture Matters | Scoop.it
Mark Taylor's insight:

One of the greatest challenges that Vistage CEOs  and leaders face is managing conflict. In this short video, one of my teachers, Dr. Fred Kofman, provides a way to manage difficult conversations. He uses Ken Wilber's integral model, looking at conflict from three perspectives, the I, We, and IT. What do I want? What do WE want? What is IT that we have in common? I highly recommend all leaders take a few minutes and see this.

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Speak like a Pro- 15 lessons learned from watching TED TALKS

Speak like a Pro- 15 lessons learned from watching TED TALKS | Leadership Best Practices because Culture Matters | Scoop.it
When you watch TED Talks, do you ever wonder how the speakers look so confident and deliver such a strong message? Here's 15 lessons on how to speak like a pro.
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Executive Encore newsletter

Executive Encore newsletter | Leadership Best Practices because Culture Matters | Scoop.it
Mark Taylor's insight:

At Tribal Leadership Stage Four, we seek feedback.

"Only 36% of managers complete appraisals thoroughly and on time. In one recent survey, 55% of employees said their most recent performance review had been unfair or inaccurate, and one in four said they dread such evaluations more than anything else in their working lives. When senior HR executives were asked about their biggest performance management challenge, 63% cited managers’ inability or unwillingness to have difficult feedback discussions. Coaching and mentoring? Uneven at best."

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