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Top talent walking out the door? Here's how to get them to stay

Top talent walking out the door? Here's how to get them to stay | Leadership 21 | Scoop.it
Show your high-performing team members that you care about their careers by implementing stay interviews.
The TEAM Approach's insight:

Great technique.  For an interview with the author go to our Bookends web site http://www.bookendsbookclub.net/pod_shell/LoveLose.php where you will also find a discussion guide.

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Kimberley Richardson's curator insight, February 25, 8:48 AM

"People don't care how much you know until they know how much you care." ~Teddy Roosevelt

Leadership 21
Resources for 21st Century Leaders
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Study Answers Age-Old Question: Do People Prefer The Good News or The Bad News First? — PsyBlog

Study Answers Age-Old Question: Do People Prefer The Good News or The Bad News First? — PsyBlog | Leadership 21 | Scoop.it
If there’s good news and bad news, which do you prefer to hear first and which should you give first?
The TEAM Approach's insight:

I must admit I have often been a bit uncomfortable with the "sandwich" approach to delivering bad news to employees.  This study provides some support for that feeling.  So, it is probably better to deliver the bad news to an employee, such as behavior that is inappropriate, followed by a discussion on how you will support change.  In the Vital Learning program, Improving Work Habits, there is a great model on how to approach this although the video model does begin with the positive and then moves to the negative.  Knowing a bit about behavioral styles would surely help.  People with different styles would want to receive information in different ways.  I have never thought about this in relation to the "sandwich" approach but I'll bet there is some value in building this into the equation.

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Kill Your Performance Ratings

Kill Your  Performance Ratings | Leadership 21 | Scoop.it
Neuroscience shows why numbers-based HR management is obsolete.
The TEAM Approach's insight:

"on average, managers are worse at developing their employees than at anything else they do."  In our work we have found that few managers are evaluated on their ability to develop their team members.  If it isn't deemed important, it probably won't get much attention.

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10 Strategies for Dealing with a Toxic Teammate

10 Strategies for Dealing with a Toxic Teammate | Leadership 21 | Scoop.it
You’re stuck with a toxic team member. You wish they were gone but you don’t have the power to eject them. Now what? 10 strategies for dealing with toxic teammates you can’t eject: Respect their po...
The TEAM Approach's insight:

This one troubles me.  To my way of thinking, the toxic team member must be either graduated to another team or converted to become a productive member of your team.  Relationships enhance or diminish team productivity and, therefore, must be dealt with.  If nothing else, toxic behavior is a work habit and therefore subject to coaching and discipline.  If the team leader does not have management support after providing proper documentation, there are much bigger organizational issues at hand.

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Keys To Leadership Success? Candor And Trust | B2B Marketing Insider

Keys To Leadership Success? Candor And Trust | B2B Marketing Insider | Leadership 21 | Scoop.it
Right now I am reading one of the most amazing business books I have ever read and it isn't even a book about business. The book is called "Creativity, Inc
The TEAM Approach's insight:

Great book review.  I have heard it said before that the key ingredient in innovation is trust and this reinforces that idea. The new program by Wiley, The Five Behaviors of a Cohesive Team, we are now using in our Team of CHOICE process should go a long way to building this type of environment.

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BK Communiqué Author Lists Blog: Five Questions No One Thinks to Ask Themselves About Their Boss

BK Communiqué Author Lists Blog: Five Questions No One Thinks to Ask Themselves About Their Boss | Leadership 21 | Scoop.it
The TEAM Approach's insight:

Take a look at these five questions and then think about your behavioral style (we use DiSC).  Great correlation here.  If you understand your management style and learn how to discuss it with those you manage and those who manage you, you will be a more effective leader.

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Biz Stone on leadership (and Star Trek)

Biz Stone on leadership (and Star Trek) | Leadership 21 | Scoop.it
The Twitter co-founder shares management lessons from the world of tech and start-ups.
The TEAM Approach's insight:

Good thoughts on the power of communication and how important it is to realize that business is all about people.

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The Crucial Skill for Tomorrow's Leaders - YouTube

Management thought leaders share their ideas on what future leaders can't live without. Featuring: Angel Cabrera, Bill George, Daisy Wademan Dowling, Andy Ze...
The TEAM Approach's insight:

Very affirming to see how these thought leaders identify the very characteristics and skills we are presenting to our clients in programs like Work of Leaders and DiSC 363 for Leaders.

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What Is Work to a Millennial?

What Is Work to a Millennial? | Leadership 21 | Scoop.it
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As a leader, your awareness of the changes in the workforce are always important.  This is a good overview of how the workforce is changing.

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5 Myths About Introverts and Extraverts at Work

5 Myths About Introverts and Extraverts at Work | Leadership 21 | Scoop.it
I've noticed that despite growing social and professional acceptance, introverts are still wildly misunderstood. People may be more open about being introverts, but they cling to assumptions that don't stand up to the test of rigorous evidence. It's ...
The TEAM Approach's insight:

Good information to supplement what we teach using the DiSC model of behavior.

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Why we see bosses as parents - FT.com

Why we see bosses as parents - FT.com | Leadership 21 | Scoop.it
When people close their front door in the morning and think they have left their families behind them for a simpler life at work, they are often mistaken. Our families, particularly our earliest relationships, live inside our minds and find their
The TEAM Approach's insight:

Some good insight here which might help explain some of the relationship challenges we face in the workplace.

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Too Many Sorry Excuses for Apology

Too Many Sorry Excuses for Apology | Leadership 21 | Scoop.it
The art of the apology has become a choreographed dance: Say you’re sorry, act vulnerable, tell everyone you’re “taking responsibility” and end with, “I hope to put this behind me.”
The TEAM Approach's insight:

I would also suggest listening to our Bookends interview on Effective Apology http://www.bookendsbookclub.net/pod_shell/EffApology.php and using the discussion guide with your leadership team.

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How exciting is your organization's vision? | SmartBlogs

How exciting is your organization's vision? | SmartBlogs | Leadership 21 | Scoop.it
SmartPulse -- our weekly nonscientific reader poll in SmartBrief on Leadership -- tracks feedback from more than 190,000 business leaders. We run the poll
The TEAM Approach's insight:

In a new book published by Wiley - The Work of Leaders - the behaviors required to craft a compelling vision are Exploration, Boldness and Testing Assumptions.  Behaviorally, some of us are better at each of these than others but the research shows that these are best practices and cannot be shied away from.  Perhaps the numbers in your survey reflect the challenge facing leaders today - day-to-day responsibilities overshadow leadership development.  Using behaviors not natural to us takes commitment and commitment usually requires time.

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Determining Your Top 5 Priorities for 2014

Determining Your Top 5 Priorities for 2014 | Leadership 21 | Scoop.it
Here are five actions you can take to achieve focus for your organization and maximize the probability of achieving excellence in execution.
The TEAM Approach's insight:

Michael Stallard is one of our Bookends authors and does a lot of research for his books.  Good connection here to what we know about the brain.

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The science behind a happy and productive workforce | HRZone

The science behind a happy and productive workforce | HRZone | Leadership 21 | Scoop.it
Your staff are more likely to perform better and stay loyal if you find out what really motivates them.
The TEAM Approach's insight:

Also a good idea to understand the behavioral requirements of a role that might de-motivate them.  Knowing how to read the behavioral style of a role, as well as that of the person in the role, can be a powerful tool in creating a productive work team.  This is a good synopsis of Marston's model which was also fully developed into the DiSC Model now published by John Wiley & Sons.  It is not unusual to find that a job (position) has at least three significant roles within it and that a person may be a great fit for two of the three and struggling with the third.  It is also not unusual for another team member to be highly motivated by the same role that is de-motivating the first.  We have found that it is often easier and quicker to remove a de-motivator than it is to keep enhancing and reinforcing the motivators since most people come to a job motivated to succeed in the first place only to discover there is one aspect that becomes a barrier to their success.  

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Robin Williams: Cinematic Mentor

Robin Williams: Cinematic Mentor | Leadership 21 | Scoop.it
Part of the comedian’s legacy lives in the lessons he taught as an on-screen mentor to his co-characters as well as his audiences.
The TEAM Approach's insight:

Wonderful lessons here for anyone in a leadership role.  Williams had many great roles, but these were among his best.  His portrayals here certainly consitute a powerful legacy.

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What Kind of Leader Are You?

What Kind of Leader Are You? | Leadership 21 | Scoop.it
Leadership style is more than skin deep — it’s embedded in the brain.
The TEAM Approach's insight:

Sounds a lot like learning how to be flexible with your behavioral style. In our DiSC workshops we help leaders understand their natural tendencies and to be aware of the need to flex that style.  There is a place for all 8 dimensions of leadership based on DiSC research.

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@AubreyDaniels: When managing to results turns deadly | @SmartBrief

@AubreyDaniels: When managing to results turns deadly | @SmartBrief | Leadership 21 | Scoop.it
Managing by results is similar to driving in a big city by looking only in the rear view mirror: It doesn’t tell you what lies ahead.
The TEAM Approach's insight:

Good reminder on the connection between behavior and results.  Sounds a bit like behavior modification, in a good way.

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'The GM nod,' 'The GM salute' and a clash of cultures

'The GM nod,' 'The GM salute' and a clash of cultures | Leadership 21 | Scoop.it
Page 248 of Anton Valukas' report on what went wrong with General Motors' deadly ignition switch defect outlines how GM's safety efforts run smack into its cost-conscious culture.
The TEAM Approach's insight:

Amazing how this links to Lencioni's "Commitment" step in The Five Behaviors of a Cohesive Team.  Quite a case study in what can go wrong on a team and in a corporate culture.

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Going beyond "I'm sorry" after you've messed up | SmartBlogs

Going beyond "I'm sorry" after you've messed up | SmartBlogs | Leadership 21 | Scoop.it
Saying sorry isn't enough to right the wrongs caused by companies and individuals -- sincere efforts require seeking forgiveness, taking restorative action.
The TEAM Approach's insight:

The word "forgiveness' is beginning to pop up again.  I hope this is a trend and that we can begin to take it seriously.

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How to Be a Better Coach, According to Neuroscience

How to Be a Better Coach, According to Neuroscience | Leadership 21 | Scoop.it
A new study finds that great coaches don't focus on finding and fixing their team's weaknesses. They do this instead.
The TEAM Approach's insight:

Adventures in Attitudes taught us this years ago.  Basic wisdom but harder in practice.

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Interviews with leaders articles and insights | McKinsey & Company

Interviews with leaders articles and insights | McKinsey & Company | Leadership 21 | Scoop.it
Articles, reports, surveys, interviews, and interactives covering Interviews with leaders
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Might be helpful to see what some of these leaders think and compare to your own insights on leadership.

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Five Rocks, Miller’s Magical Number (Seven, Plus or Minus Two), and the Subtraction Game at BuildDirect

Five Rocks, Miller’s Magical Number (Seven, Plus or Minus Two), and the Subtraction Game at BuildDirect | Leadership 21 | Scoop.it
Huggy Rao and I like to refer to scaling as the “Problem of More” because its always involves getting some existing seed of excellence to take root in more people and more places. The language of
The TEAM Approach's insight:

When is a team not a team?  When it exceeds optimal size.  Miller's Magical Number should be used in creating work teams as well.

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No Trust, No Team - Empowered by Pierce

Want to know the secret to a successful team? The answer might surprise you. Leadership Coach Julie Pierce offers a key solution in this post.
The TEAM Approach's insight:

Trust is the foundation.  As we work with a new application to Lencioni's model for cohesive teams we see people challenged by the word "vulnerable".  Very interesting.

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Top talent walking out the door? Here's how to get them to stay

Top talent walking out the door? Here's how to get them to stay | Leadership 21 | Scoop.it
Show your high-performing team members that you care about their careers by implementing stay interviews.
The TEAM Approach's insight:

Great technique.  For an interview with the author go to our Bookends web site http://www.bookendsbookclub.net/pod_shell/LoveLose.php where you will also find a discussion guide.

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Kimberley Richardson's curator insight, February 25, 8:48 AM

"People don't care how much you know until they know how much you care." ~Teddy Roosevelt

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Do You Trust the Right Amount?

Do You Trust the Right Amount? | Leadership 21 | Scoop.it
Trust does matter.
The TEAM Approach's insight:

Interesting point here on dyadic interactions which I believe is a critical area for developing workplace trust.  It takes time and continuous effort.

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