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"Le magazine de la relation client"
La gestion de la relation client, CRM, e-CRM...news et tendances !
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Principales #présentations du "Social CRM & Customer Engagement 2011" à Londres le 6 mai | Our Social Times

Principales #présentations du "Social CRM & Customer Engagement 2011" à Londres le 6 mai | Our Social Times | "Le magazine de la relation client" | Scoop.it
We had around 120 brands, agencies, vendors, consultants and journalists in the room, plus an online audience of several hundred live-streamers and #scrm11 hashtag followers.

Highlights and presentations from Social CRM and Customer Engagement 2011 (London), including :

Brent Leary >> http://www.crm-essentials.com/
Esteban Kolsky >> http://www.estebankolsky.com/
Mitch Lieberman >> http://www.sword-ciboodle.com/en-us/home/
Catriona Oldershaw >> http://www.synthesio.com/
Giles Palmer >> http://www.brandwatch.com/
Eric Stahl / Xabier Ormazabal >> http://www.salesforce.com/
Luis Carranza >> http://www.chemistrygroup.co.uk/
Richard Hughes >> http://www.broadvision.com/
Mark Tamis Net-7 >> http://marktamis.com/
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The Future of #SocialCRM | by Mark Tamis on Slideshare.net | #presentation #scrm

Presentation at Social CRM 2011 on May 6 in London @MarkTamis on SlideShare : "The Future of Social CRM"
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