Principales #présentations du "Social CRM & Customer Engagement 2011" à Londres le 6 mai | Our Social Times | "Le magazine de la relation client" | Scoop.it
We had around 120 brands, agencies, vendors, consultants and journalists in the room, plus an online audience of several hundred live-streamers and #scrm11 hashtag followers.

Highlights and presentations from Social CRM and Customer Engagement 2011 (London), including :

Brent Leary >> http://www.crm-essentials.com/
Esteban Kolsky >> http://www.estebankolsky.com/
Mitch Lieberman >> http://www.sword-ciboodle.com/en-us/home/
Catriona Oldershaw >> http://www.synthesio.com/
Giles Palmer >> http://www.brandwatch.com/
Eric Stahl / Xabier Ormazabal >> http://www.salesforce.com/
Luis Carranza >> http://www.chemistrygroup.co.uk/
Richard Hughes >> http://www.broadvision.com/
Mark Tamis Net-7 >> http://marktamis.com/