In HR we often rely on common sense. But there is a dark side to common sense that HR needs to stay aware of. Sometimes our instincts will steer us the wrong way. Behavioral psychologists call this “cognitive bias”. It will affect perceptions, it will affect objectivity, and it will affect relationships—in both positive and negative ways. That makes it very relevant to culture management and to you.
Business success is based upon everyone involved pulling their weight, performing their specific roles as required, and adhering to acceptable behaviour both morally and legally.
Unfortunately, the nature of business itself and the varying levels of experience and expertise of employees, usually means that not everyone is willing or able to perform as expected, and they will need to be given feedback that to them will be more negative than positive.
This excellent article, suggests that providing this type of feedback is needed to improve behaviour to bring out the best in a business, and it provides 10 rules you can follow to ensure the effective delivery of such feedback.
I often hear from the leaders I work with about what a great team they have. I have no doubt that you may also feel the same about those who report to you. However, we seem to be hard wired to think in terms of showering money at our employees to show them that we value them (and to keep them from leaving). While money is fine, there are lots of other ways that you can show your best people that you value them.
Don’t get so busy getting things done that you end up done yourself. Experience shows many leaders between 45 and 55 years old are so connected with business that they become disconnected with themselves
El plazo de pago de facturas es superior en las administraciones que concentran el mayor volumen de contratación de autónomos y pymes. Así, la central abona sus deudas en una media de 69 días; las comunidades ...
Joan Sanchez Tuomala's insight:
David contra Goliat: la deuda de las administraciones públicas. Los plazos de días para autónomos y pymes
I've obviously heard it used in the context "return on investment", but not in this context. It seems so obvious that I feel I should have been aware of it before. For me it's a powerful expression of the benefit of employee engagement. Ultimately isn't having engaged employees about growing their contribution to the business OR increasing the return on individuals?
To solve a conflict and reconcile your team or improve your relationship, apply the 7 following steps. It will help you to develop greater control of yourself and of situations which may arise in your life.
Leadership is about change, but what is a leader to do when faced with ubiquitous resistance? Resistance to change manifests itself in many ways, from foot-dragging and inertia to petty sabotage to outright rebellions.
As a social marketer and social entrepreneur, I am highly aware of the use of narrative and framing in our daily lives. From politics to the marketplace, who sets the narrative and how they set it has great power. It impacts who cares about an issue, what they hear, and what they are willing to do.
Recently, everywhere I go, people ask me how to tell a more effective story. Advocates, colleagues, and clients observe that the organizations that achieve policy goals, get transformative grants, or seize the market’s interest are the ones that 1) have the resources to disseminate their story, and 2) just tell the better story. I would argue that the real winners are the organizations that actually manage to tell a story at all.