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What is Knowledge Management and How Can Private Social Networks Help?

What is Knowledge Management and How Can Private Social Networks Help? | KnowledgeManagement | Scoop.it

Knowledge management. It’s a term you may or may not be familiar with, but its definition is one that every business understands. According to Wikipedia, knowledge management or KM “comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences.”  Or more simply put, it is the development and distribution of knowledge across an organization.

As businesses grow, evolve or shift due to market conditions, employees adapt by expanding their knowledge base while still retaining the experience and insights of the past. The knowledge of each employee at an organization is an invaluable company asset and the combined knowledge of a company is truly the engine that drives results. Just imagine the collective wisdom of the employees at Google or Facebook. (It may be able to power a small planet.)

 
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Time for next-generation interest-based content curation? RIP Google Reader

Time for next-generation interest-based content curation? RIP Google Reader | KnowledgeManagement | Scoop.it

Google just revealed plans to shut down eight of its services as part of what it’s calling an ongoing spring cleaning effort. Some of them are pretty arcane, but among TechCrunch writers, anyway, we’re pretty bummed to see that Google Reader will be shut down on July 1.


Via Guillaume Decugis, IdeaEncore
jeroen thibaut's insight:

Still loved the reader myself!

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Deb Nystrom, REVELN's curator insight, March 16, 2013 4:29 AM

I've started to pay more attention to Zite and ScoopIt just for this reason.  Google reader was expansive.  The downside, social media and apps  can easily create filter bubbles instead of the mosaic scan that Reader could facilitate.  

Here's a reference about that:


Being out in the world, taking a break from your tech, can help the balance.  Just make sure to do a bubble check for some diverse thinking, from time to time.


~  D


Beth Kanter's comment, March 18, 2013 11:56 PM
I weaned myself off Google Reader when I started going deeper into content curation and using scoop.it - now I'm glad I did http://www.bethkanter.org/rip-google-reader/
Janet Fouts's comment, March 19, 2013 1:25 AM
Corvida Raven talked me into using Feedly, and I like that too, Also scoop.it of course!
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“You’re Creeping Me Out!” The Dark Side of Social Networking

“You’re Creeping Me Out!” The Dark Side of Social Networking | KnowledgeManagement | Scoop.it
Social media is great for making new friends, but it also attracts the creeps.

 

Things are about to get personal.

 

Social media has made it easier than ever to connect: Facebook, Twitter, LinkedIn, Instagram and other services have greatly amplified everyone’s personal brand message. This is fun, and beneficial inasmuch as we can get a sense of someone’s professionalism, character, and personality before we ever meet them in person.


Via Martin Gysler
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Martin Gysler's curator insight, March 13, 2013 10:46 AM

I can not agree more with what Kerry said in this excellent post.

 

Sometimes I wonder why some people think they can make a profit in everything they do. If you only want to do business on social media, it may be worth leaving now, because you will be disappointed.

malek's curator insight, March 15, 2013 12:03 PM

The #creepy social

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MaKey MaKey: An Invention Kit for Everyone - Buy Direct (Official Site)

MaKey MaKey: An Invention Kit for Everyone - Buy Direct (Official Site) | KnowledgeManagement | Scoop.it
MaKey MaKey: Ever played Mario on Play-Doh or Piano on Bananas? Alligator clip the Internet to your world and start inventing the future. MaKey MaKey: An Invention Kit for Everyone

Via jhml
jeroen thibaut's insight:

Super way to boost creativity with the kids, but looks great also for some creativity/communication/teamwork sessions at work...

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jhml's curator insight, March 13, 2013 8:46 AM

want to get your kids interested in technology? Build a banana piano!

jhml's comment, March 15, 2013 5:14 AM
let's do a teambuilding with it: good one!
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Managing External Knowledge in Open Innovation Processes – A Systematic Review of Research

Managing External Knowledge in Open Innovation Processes – A Systematic Review of Research | KnowledgeManagement | Scoop.it

The importance of knowledge and knowledge management for organizations hasbeen widely discussed in recent years. Historically, the lion’s share of organizationalknowledge was generated internally, e.g., by a company’s R&D department. Today, only fewfirms can sustain their competitiveness and innovativeness by focusing exclusively on internalknowledge sources. In order to keep track of recent trends, they are increasingly drawing inknowledge from external sources. Managing highly specific knowledge from customers, tech-nologies, markets, etc. is a key to innovation. Its importance is widely reflected in research on,e.g. “user innovation”, “collective invention” or “interactive added value”. However, integratingexternal knowledge to foster innovation faces companies with a number of challenges. Openinnovation as paradigm shift in innovation management and strategic approach to include theoutside world into internal innovation processes is widely regarded as a promising approachin current research.The present article examines the role of external knowledge in the field of open innovation. Bycarrying out a systematic literature review the author develops eight categories with 19 sub-categories of potential external knowledge sources. A systematization of the identifiedsources investigates a variety of assets and drawbacks that can be associated with the inte-gration of such knowledge. Thereby, the article shows that (a) the current research on openinnovation is already highly concerned about the role of external knowledge, but (b) mainlyfocuses on just a few categories/subcategories and (c) tends to neglect many positive and/or negative influences on creativity and innovativeness.The study illustrates that selecting external sources of knowledge is one of the main chal-lenges of open innovation. Therefore, the author provides a set of strategic recommenda-tions: Firms must concentrate on the most valuable sources, limit their number, provide thenecessary means to acquire that knowledge and accurately measure if such additional exter-nal knowledge does not over-expand the complexity of innovation processes.

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Paperless initiatives accelerate with electronic document management | image-1.com

Paperless initiatives accelerate with electronic document management | image-1.com | KnowledgeManagement | Scoop.it

Paperless projects are on the rise, and businesses that have adopted these strategies are already witnessing significant savings.

The coalition of companies that designed the Paperless 2013 campaign recently announced that it has added 20 sponsors to highlight paperless services, including electronic billing and invoicing, document imaging and PDF creation. Paperless solutions support process automation for businesses in a variety of industries including retail, real estate and construction. Joseph Walla, CEO of HelloFax, is optimistic about the campaign.

"Individuals, small businesses and large enterprises are looking for the best ways to go paperless," he said. "Paperless 2013 has become the momentum-builder for change that we hoped it would."

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Using quotations in knowledge transfer

Using quotations in knowledge transfer | KnowledgeManagement | Scoop.it
Using quotes in a news story is an excellent way to hold the reader’s interest and advance the story. Direct quotes provide credibility, particularly when used to document information sources. Studies show that newspaper readers tend to remember articles that contain quotes, especially if the quotes are very colourful. Every word uttered by a source should not be used as a quote, however; and by keeping a few guidelines in mind, you can write an interesting and compelling story. 

 

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7 easy ways to collect stories in your organization

7 easy ways to collect stories in your organization | KnowledgeManagement | Scoop.it
Learn how to find stories and spread the word of your success today with these tips.

Via Gregg Morris, Karen Dietz, Dick Cheuk
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Karen Dietz's curator insight, March 6, 2013 6:34 PM

You know, these all sound like great ideas. And you might want to use a few in your organization.


Here's the caveat though -- in my story work with organizations, when they use some of these methods to generate stories, what they sometimes get are NOT stories. More often they are poorly crafted stories.


But the organization thinks what they get are fine. Unfortunately, because they are sub-par, so are their results.


The solution? Either formally train folks in storytelling, or make sure the collected stories are well crafted by someone trained in storytelling. Someone trained in marketing, journalism or PR might not work -- again, personal experience speaks. 


These ideas are creative but treat them wisely. And treat your storytelling seriously to maximize your results.


Thanks Gregg Morris for finding and sharing this article.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it

Peter Fruhmann's curator insight, March 7, 2013 4:14 AM

This article shows that it's possible to create a storytelling culture in organisations. However, I think that 'tips' are not enough and there are quite some managers who go for the 'quick win' and 'quick read'. Creating a storytelling culture takes time (not toi mention the maintenance of that, the greatest challenge). If anyone is inspired by this article, I would suggest reading Annette Simmon's 'The Story Factor' and 'Whoever tells the best story wins'. It's all in there...

Doug Ross's curator insight, March 7, 2013 10:38 AM

We all have stories to tell. Our individual stories make the our collective stories. Our stories define who we are. This is a great way to collect stories in organizations. The trick will be to convince people that storytelling is a value added contribution. We tell stories to children because we believe in them but somehow we forget as we get older

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10 Things Really Amazing Employees Do

10 Things Really Amazing Employees Do | KnowledgeManagement | Scoop.it

As a longtime employer of dozens, I was always grateful to have good employees. It takes a lot to recruit and maintain top talent. Every once in a while special employees come along that just really seem to get it. They drive the entire company forward in ways that were unimaginable. Advancement and reward is never an issue for these rock stars because they understand the power of cause and effect, and only a worthy company can retain them and afford them.

Here are 10 things amazing employees seem to do effortlessly. 

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Eldis - Knowledge Management in Universities: Role of Knowledge Workers

Eldis - Knowledge Management in Universities: Role of Knowledge Workers | KnowledgeManagement | Scoop.it

Knowledge management has been hailed as one of the most important developments in the fields of information studies and management science in the recent decades. By capturing, organizing, documenting and sharing organisational knowledge, Knowledge management helps today’s complex organisations to make better decisions and solve their problems effectively. As highest centers of learning, universities need to build information infrastructure and create a favourable atmosphere where teaching and non-teaching staff, students, researchers, patrons and other stakeholders can take part in various knowledge management activities. The role of knowledge workers in this regard is quite important. By advocating knowledge discovery and use, knowledge workers can bring about changes in the university’s organisational cultures and individual behaviors relative to knowledge.

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Knoco stories: The "light bulb moment" in knowledge transfer

Knoco stories: The "light bulb moment" in knowledge transfer | KnowledgeManagement | Scoop.it

Anyone who has ever, at any time, tried to explain something to someone else, is aware of the "light bulb moment".

The light bulb moment is a moment of sudden inspiration, revelation, understanding or recognition. It's such a common experience that it has made its way into cartoon iconography, with the image of a light bulb lighting up above a character's head when he or she suddenly "gets it".

You can see the light bulb in real life - you can see the moment when understanding dawns - nicely illustrated in the photo here from Flickr (mouse-over for credits). It's a brightening of the features, an increase in the level of engagement, stiffening body posture, a widening of the eyes, a smile. Those are the outward signs of the inward dawning of comprehension.


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Document management is make-or-break | IT-Online

Document management is make-or-break | IT-Online | KnowledgeManagement | Scoop.it
Ukuvuma Solutions, an established South African ICT solutions and support provider for the engineering, mining and construction market, says effective document...
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Six interesting examples of gamification in ecommerce

Six interesting examples of gamification in ecommerce | KnowledgeManagement | Scoop.it
The video game industry is worth more than $100bn worldwide, so it's no surprise that businesses are using gamification to try to boost sales.
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The Persistence Of Sharing Knowledge

The Persistence Of Sharing Knowledge | KnowledgeManagement | Scoop.it
When we persist in sharing knowledge for social benefit it becomes easier for us to do.  Not that the nature of the knowledge has to be earth-shattering, but it’s the ongoing action of taking steps...
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Tom Hood's curator insight, April 3, 2013 7:38 AM

Leadership is about connecting and collaborating. The number 1 slill identified by IBM's Global 2013 CEO study is collaboration. It is also one of the top five comoetencies for CPAs in the future from the CPA Horizons 2025 report. Sharing knowledge has been my experience with social media as a tool for sharing and collaboration. It has created that "serendipitous insight' that allows me to connect the dots more easily and make great friends in the process.                                                                                                      I like this quote in the article, "As we share our knowledge more openly with each other, our world becomes more connected, which can lead to greater recognition of our diversity and our common humanity – ultimately leading to greater understanding, and hopefully a world of greater harmony."



Ivon Prefontaine's curator insight, April 3, 2013 6:14 PM

We need to continue to develop effective ways to share knowledge.

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7 easy ways to collect stories in your organization

7 easy ways to collect stories in your organization | KnowledgeManagement | Scoop.it
Learn how to find stories and spread the word of your success today with these tips.

Via Gregg Morris, Karen Dietz, Dick Cheuk
more...
Karen Dietz's curator insight, March 6, 2013 6:34 PM

You know, these all sound like great ideas. And you might want to use a few in your organization.


Here's the caveat though -- in my story work with organizations, when they use some of these methods to generate stories, what they sometimes get are NOT stories. More often they are poorly crafted stories.


But the organization thinks what they get are fine. Unfortunately, because they are sub-par, so are their results.


The solution? Either formally train folks in storytelling, or make sure the collected stories are well crafted by someone trained in storytelling. Someone trained in marketing, journalism or PR might not work -- again, personal experience speaks. 


These ideas are creative but treat them wisely. And treat your storytelling seriously to maximize your results.


Thanks Gregg Morris for finding and sharing this article.


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it

Peter Fruhmann's curator insight, March 7, 2013 4:14 AM

This article shows that it's possible to create a storytelling culture in organisations. However, I think that 'tips' are not enough and there are quite some managers who go for the 'quick win' and 'quick read'. Creating a storytelling culture takes time (not toi mention the maintenance of that, the greatest challenge). If anyone is inspired by this article, I would suggest reading Annette Simmon's 'The Story Factor' and 'Whoever tells the best story wins'. It's all in there...

Doug Ross's curator insight, March 7, 2013 10:38 AM

We all have stories to tell. Our individual stories make the our collective stories. Our stories define who we are. This is a great way to collect stories in organizations. The trick will be to convince people that storytelling is a value added contribution. We tell stories to children because we believe in them but somehow we forget as we get older

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Social DNA in the enterprise

Social DNA in the enterprise | KnowledgeManagement | Scoop.it

With many organizations using Facebook to promote their products and services, an enhanced search service can benefit business users of Facebook.

The traditional search systems rely on techniques that have been in use for decades. In the tests I have run over the last 30 years, most search and retrieval systems are more alike than different. The emergence of services like Facebook and, more recently, Google Plus (google.com/+) pivots on the willingness of users to create content and provide information (wittingly or unwittingly) about their friends, business contacts, preferences for everything from entertainment to people, and more.

The "and more" is not well understood. Within a walled garden system like that of Facebook or Google Plus, the users must be registered and voluntarily become what an online poobah calls a "stateful entity," meaning a real person with a public e-mail address. Now companies like Facebook and Google can hook an identity to system usage. When a user logs in, he or she creates a "stateful session," which can be tracked, analyzed and indexed. The resulting index is more than key words; it's a finely detailed record of the user's activities, associations and interests. With budget cuts reducing traditional surveillance methods practicality, services like Facebook and Google are looking more like cheap and easy alternatives to traditional tracking methods.

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Knoco stories: Learning before, during and after - how to embed KM

Knoco stories: Learning before, during and after - how to embed KM | KnowledgeManagement | Scoop.it

Learning before, during and after was one of the early bywords for Knowledge Management at BP - a simple and memorable mantra that project staff can grasp easily and quickly. It forms the basis for an operating philosophy for KM, and describes how Knowledge Management activities can be embedded  within the cycle of business activity.

The management of knowledge, like any management discipline, needs to be systematic rather than ad hoc, and needs to be tied into the business cycle. In any project-focused business, where business activities (projects) have a beginning and an end, knowledge can be addressed at three points.

The project team can learn at the start of the project, so that the project begins from a state of complete knowledge (‘learning before’). This is where processes such as Knowledge handover and Peer Assist can be applied. They can learn during the project, so that plans can be changed and adapted as new knowledge becomes available (‘learning during’), for example through the use of After Action Review.Finally, they can learn at the end of the project, so that knowledge is captured for future use (‘learning after’) and entered into the Lesson-Learned workflow.



Read more: Knoco stories: Learning before, during and after - how to embed KM http://www.nickmilton.com/2013/03/learning-before-during-and-after-how-to.html#ixzz2NDHhImsD

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Connections between KM and Library Science

Connections between KM and Library Science | KnowledgeManagement | Scoop.it

On the surface, Knowledge Management (KM) and library science/information management may not seem like natural partners. And while I might be biased — I come to KM from this perspective — I think the linkages between the two areas are clear.

Library/information science is about connecting people with the information they need. While knowledge management tends to be a bit less clear-cut since one challenge with KM is turning knowledge in people’s heads into something explicit, organized, and retrievable, the focus is on linking people with ideas, expertise, information, data, and knowledge.
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'Knowledge management key in corporate agenda' - NY Daily News

Knowledge management has become a key item on the corporate agenda and is increasingly seen as an enabler fostering an organisation's ability to innovate, industrialists said here Thursday.

Speaking at the inauguration of Confederation of Indian Industries' Knowledge Management Summit 2013, CII president Adi Godrej said that the good news is that we have excellent companies with excellent practices to pull from.

"The bad news is that we don't have enough platforms by which these practices spread," he said.

Godrej said that one such platform is this annual CII summit, which brings together various stakeholders from industry, academia, public sector, and society to enter into learning, discussion and debate.

 

 

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Start at the End

Start at the End | KnowledgeManagement | Scoop.it

Dave Lavinsky is a serial entrepreneur who built his own company from the ground up. His book, Start at the End, was a #1 Bestseller on Amazon just one week after it was released. The goal of the book is to learn how to work fewer hours and be efficient when working at a new job or starting a business.

 


Via Peter Verschuere
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Miklos Szilagyi's curator insight, March 7, 2013 9:28 AM

Wow, that's a good one... like the SO instead of the SWOT, or that the balance sheet is what counts (anyhow, the P&L is only explaining the details of one item of the BS...)...

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Human Sensor Networks… the ultimate executive coach

Human Sensor Networks… the ultimate executive coach | KnowledgeManagement | Scoop.it

The real power of the process comes from its ability to simultaneously engage employees while allowing executive teams to augment their cognition with the collective insights and ideas of their entire organisation.  It allows executives more space and time to think more deeply and strategically, something which is unfortunately lacking given the incredibly stacked and scheduled environments executives are constantly pressured by.  Leaning on a broader network for cognition and sense-making, rather than overloading themselves with all of the detailed evaluation tasks raised with major decisions, is a key value proposition human sensor networks offer to executive teams.

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Halfway down the stairs, where good is the enemy of great.

Halfway down the stairs, where good is the enemy of great. | KnowledgeManagement | Scoop.it

I’ve been reflecting on the dangers of “staying with the herd” when it comes to knowledge sharing.  It’s easy for our organisations to reinforce this mentality, and lead to people feeling exposed as “tall poppies” is they step out and share a good practice – or professionally incompetent if they are seen to be asking for help.  I think this leads people to cluster in the middle ground of mediocrity, or to put it more kindly, a place where good is the enemy of great.

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Knoco stories: stock and flow - one of the dualities of knowledge management

Knoco stories: stock and flow - one of the dualities of knowledge management | KnowledgeManagement | Scoop.it

Asking whether flow is more important than stock is like asking whether your left leg is more important, while walking or running, than your right leg. A walker needs both, and more besides ( the eyes, the brain, the hindbrain etc). Similarly KM needs stock and flow, and more besides (governance, engagement, culture etc.).


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