If you don’t like something, change it. If you can’t change it, change the way you think about it (Mary Engelbreit) I’ve been running for over three years now, taking part to my first ever Great Ethiopian Run this year this year, errr this month...
Suffering from email overload? Spending too much time finding information you need? Feeling isolated and need to meet new people? Annoyed by the fact you may be reinventing the wheel a little all too often?
In the world of business, knowledge is currency. And, like currency, knowledge can seem scarce when you need it most — unless you’ve got something in the bank. That’s where knowledge management comes in.
Knowledge management is an increasing challenge for business, writes YS Lee, Oracle Service Cloud’s APAC sales director, because customers expect you to be able to answer their questions quickly and accurately.
There are a number of Knowledge Management Strategies that you can apply. All have their failings - we recommend a combination of two of them. There are many and varied ways to introduce KM to a company, and a lot of these fail.
What is it that makes knowledge management worthwhile? A lot of things I’m tempted to say as a knowledge manager, but there’s one important benefit that you cannot ignore: it saves time. And so it saves money.
One of the common constructs used to ‘frame’ knowledge management activities is that of Collect or Connect. Collect is often thought of to refer to the KM activities closest to document management and information management.
It's a good time to be in knowledge management. With the push to consumerization, new tools are released on a regular basis which simplify and help solve business problems, without negating the value of previous technological investments.