Beyond KM
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Beyond KM
The road to knowledge is via conversations, connections and relationships. A curated magazine focusing on knowledge networking, sharing and collaboration.
Curated by Brad Abbott
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Knoco stories: 4 types of embeddedness in networks of practice

Knoco stories: 4 types of embeddedness in networks of practice | Beyond KM | Scoop.it

"Here is a really interesting article about the management of Networks of Practice (Communities of Practice) in the development sector, and how to draw the balance between managing them too much, or too little.


The authors (Marlous Agterberg, Bart van den Hooff, Marleen Huysman and Maura Soekijad from the University of Amsterdam) come up with an interesting model, where they recognised four forms of "Embeddedness" which they believe are important to the effective operation of these networks."

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The Content Economy: My take on the state of Enterprise 2.0

The Content Economy: My take on the state of Enterprise 2.0 | Beyond KM | Scoop.it

"A simple, but rather narrow, definition of Enterprise 2.0 is to define it as the introduction and use of social networking platforms to improve collaboration (and many-to-many communication) within and across organizations.


While collaboration traditionally has been restrained to a small group of people, it can now extend far beyond the traditional team to involved large networks of people from within and outside the organization."

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Can We Stop Talking About The Knowledge Management Nonsense Please? Knowledge Is Not Power. The Ability To Act On Knowledge Is Real Power. - innovation playground Idris Mootee

Can We Stop Talking About The Knowledge Management Nonsense Please? Knowledge Is Not Power. The Ability To Act On Knowledge Is Real Power. - innovation playground Idris Mootee | Beyond KM | Scoop.it

"The concept of knowledge management is purely an academic topic and has very little relevancy to the real world. When consultants start promoting it as if it is the central piece of strategy or oganizaion, I have a problem with it.


When companies are thinking to hire a Chief Knowledge Officer to do the job of managing knowledge, we should first consider Chief Culture Officer or Chief Common Sense Officer, Chief Foresight Officer, Chief Politics Bashing Officer or Chief Human factor Officer. These are more practical."

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EmilieSoleil's curator insight, January 17, 2013 10:04 AM

I am curious to know what other people think about this article and the concept of "knowledge management" put into practice.

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Knoco stories: 50 shades of KM - online mind map

Knoco stories: 50 shades of KM - online mind map | Beyond KM | Scoop.it

"Following my recent post on "50 shades of KM", I have created this online mindmap to try to map out some of the sub-domains under the Knowledge Management umbrella.


You can view this map online here, and if you are a mindmeister user, I believe you can edit it (I am a bit hazy about how the editing works)


I have almost certainly left out areas where you have more knowledge than me, so please feel free to edit the map, if you can work out how to do it.


I have omitted the whole area of KM implementation, as I am trying to look at the topic itself, rather than how you introduce it."


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Social Collaboration: it’s the people not the technology, stupid! | Communities and Collaboration

Social Collaboration: it’s the people not the technology, stupid! | Communities and Collaboration | Beyond KM | Scoop.it

"I was recently reflecting on my personal experience as a knowledge management consultant in deploying enterprise and business collaborations solutions over the past several years. I’ve seen various buzz-words and labels come and go, and witnessed the morphing of Enterprise Content, Document and Records Management Systems (ECM’s, EDM’s, ERM’s) into varieties of Enterprise 2.0, social CRM, Social Intranets and – more recently – Enterprise Social Media and Social Business solutions.


But regardless of what labels we give to the technology, the one constant feature is the people, i.e. the staff, the workers, the users. The continuing paradox is that, despite all the evidence of poor adoption rates; the accepted wisdom that “build it and they will come” doesn’t really work, and the oft’ repeated mantra that “it’s not the technology, it’s the people that count”, most collaboration strategies are treated as technology projects and not organisational development (OD) projects."

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From top-down to bottom-up knowledge management - Coups de coeur dans les nuages

"A few days ago Bjoern Negelmann from Kongress Media and organiser of E20-Summit (http://www.e20summit.com/) invited me to an Expert-Talk via G+ Hangout about "Organizing Knowledge".


We were discussing with Jon Husband from http://wirearchy.com/, Ludovic Dubost from http://xwiki.com and Simon Dückert from http://www.cogneon.de/ about what are the principles of organizing knowledge in a social enterprise world?


Is the future task of the "Knowledge Manager" more on the structuring and classifying or on the gardening and moderating side?"

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Building a Performance Ecosystem - Chief Learning Officer, Solutions for Enterprise Productivity

Building a Performance Ecosystem - Chief Learning Officer, Solutions for Enterprise Productivity | Beyond KM | Scoop.it

"By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support.

...

Social knowledge management consultant Harold Jarche suggests there are multiple layers, from collaborating in work teams, to collective learning in communities of practice, to cooperative learning with peers and friends in our networks (Figure 1). Learning leaders should facilitate this learning to optimize outcomes.


This is called the coherent organization.


A coherent organization is one with a seamless segue from formal to informal learning, where individuals are aligned with the organizational mission and information flows from outside to in and back out again in ways that accelerate work. Accomplishing this requires both cultural and technological support."

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They Built It, but Employees Aren’t Coming

They Built It, but Employees Aren’t Coming | Beyond KM | Scoop.it
According to a survey of large companies in the U.S. and Europe already involved in social initiatives, only 10-20% of their employees are actively involved in social collaboration.

Via David Hain
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Social Technologies and Knowledge Sharing - What's in it for us?

"I have been reviewing a number of resources I have collected on social media, social learning and return on investment. The bottom line seems very clear to me. Social technologies remove artificial organizational boundaries and let knowledge be shared more easily. I create slide presentations so that I have something ready in case I need to quickly review a subject, such as an impromptu client brief. I put this one together as an aid that might be helpful in presenting a few aspects of the positive impact of social technologies in the workplace."

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The Digibuzz » Blog Archive » Social Media and Knowledge Management

The Digibuzz » Blog Archive » Social Media and Knowledge Management | Beyond KM | Scoop.it

"The similarities between knowledge management (KM) and Social Media are hard to refute. The chief uniting factor is the use of technology by people in order to access information. Both owe their existence to individuals that undertake knowledge creation intended for sharing. Both are profoundly supportive of collaborative economics."

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What is learning’s role? | Harold Jarche

What is learning’s role? | Harold Jarche | Beyond KM | Scoop.it

" By aligning the use of technology with business needs in this way, learning leaders are demonstrating the strategic contribution to the organization that the executive suite wants to see. Failing to grasp the opportunity at this inflection point in business operations has a grim prospect. Folks know they can learn on their own and together.


If learning leaders don’t get in and facilitate the full learning spectrum, it will happen without them. Then, just what is learning’s role?"


"First of all, in the network era, a coherent organization is one in which learning is no longer a specialty. Much as writing was no longer a specialty when the majority of workers became literate, learning today is more than putting an X in a checkbox. Work is learning and learning is the work. I may have said this many times before but it is the essential change in how we must view knowledge-intensive and creative work in a networked environment."

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Knowledgeheimer

Knowledgeheimer | Beyond KM | Scoop.it

"I’m reluctant to “one size fits all” when it comes to knowledge management. I believe in the individuality of each organization and believe that a keyword for the future of knowledge management is “creativity”.


Approaches will have to be creative, even if they are based on similar tools: databases, networking platforms, expertise location, or collaboration systems for communities of practice.


Knowledgeheimer is already the most common form of organisational dysfunction and, if not treated properly, worsens as it progresses, eventually leading to death. As we become more and more knowledge-driven societies, its incidence is increasing from year to year."

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conversation matters: The Three Eras of Knowledge Management

conversation matters: The Three Eras of Knowledge Management | Beyond KM | Scoop.it

"In this video I describe the Three Eras of knowledge management that I have previously written about on this blog, Where Knowledge Management has Been and Where it is Going – Part One, Part Two, and Part Three.

 

My understanding about the third era continues to grow so I have elaborated the third era in this post. In the earlier blog post I called the third era, “collective knowledge” and I remain convinced that collective knowledge is at the heart of this change. It is the "means," but what is being managed are ideas. So I am using “Idea Management" as the label for the third era both in this video and in the accompanying chart.

 

The first two eras, Information Management and Experience Management dealt with existing knowledge, that is, knowledge that an individual or a group has gained and is available to be shared with others. The third era is about the creation or development of ideas that have not existed before."

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Arup | Thoughts | Knowledge management: a question of trust

Arup | Thoughts | Knowledge management: a question of trust | Beyond KM | Scoop.it

"At a recent conference, one participant described knowledge management as ‘the conscience of the organisation’ and that ‘effective knowledge management depends on a sense and a synergy of moral obligation by employer and employee’.


For me the key element in this employer-employee relationship is trust. From experience, knowledge management thrives in organisations where there are high levels of trust between people within the organisation."

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7 tips to make social media productive

7 tips to make social media productive | Beyond KM | Scoop.it

"A report earlier this year by McKinsey & Co offered the tantalising possibility of improving the productivity of employees it described as “interaction” or “high-skill knowledge” workers, including managers, by between 20 and 25 per cent by improving communication and collaboration through social technologies.


The paper, The Social Economy: Unlocking Value and Productivity Through Social Technologies, argues that although 72 per cent of companies use social technologies in some way, for most the potential benefits remain “largely untapped”."

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Knowledge Networks

Knowledge Networks | Beyond KM | Scoop.it
A note book of resources relating to Personal Knowledge Management, Social Knowledge Networks, Personal Learning Networks and Personal Learning Environments (Knowledge Networks - A note book of resources relating to Personal Knowledge Management, ...
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Internet Time Alliance | The Coherent Organization

Internet Time Alliance | The Coherent Organization | Beyond KM | Scoop.it

"This post continues an ongoing conversation about The Coherent Organization. While I’ll focus on interchanges among Harold Jarche, Clark Quinn, and myself, as with everything at the Internet Time Alliance, the discussion bears the fingerprints of Charles Jennings, Jane Hart, and Paul Simbeck-Hampson as well. "

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David Weinberger keynote address at KMWorld 2012: facilitating knowledge sharing

David Weinberger keynote address at KMWorld 2012: facilitating knowledge sharing | Beyond KM | Scoop.it

"Knowledge as we've known it for 100 years has been knocked over by little hyperlinks, says David Weinberger (self@evident.com), a senior researcher at Harvard's Berkman Center for Internet & Society and co-director of the Harvard Library Innovation Lab.


In his keynote address at the 2012 KMWorld Conference in October, Weinberger says, "Now we have a new medium and this medium is capacious beyond belief, and is linked. So what we're seeing within this capacious medium is knowledge living at the level of the network, not in the individual nodes, not in the books, not in the minds of the individual experts, but knowledge now consists, in my view, of knowledge networks."

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Internet Time Alliance | Detailing the Coherent Organization

"As excited as I am about the Coherent Organization as a framework, it’s not done by any means. I riffed on it for a Chief Learning Officer magazine, and my Internet Time Alliance colleagues have followed up. However, I want to take it further. The original elements I put into the diagram were ad-hoc, though there were principles behind them.


As a start, I wanted to go back and look at these elements and see if I could be more systematic about it. I had, as Harold’s original model provided the basis for, separate groups for Work Teams, Communities of Practice, and Social Networks."



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35 Ways To Build Your Personal Learning Network Online - Edudemic

35 Ways To Build Your Personal Learning Network Online - Edudemic | Beyond KM | Scoop.it

"Personal learning networks are a great way for educators to get connected with learning opportunities, access professional development resources, and to build camaraderie with other education professionals.


Although PLNs have been around for years, in recent years social media has made it possible for these networks to grow exponentially.


Now, it’s possible to expand and connect your network around the world anytime, anywhere. But how exactly do you go about doing that?


Check out our guide to growing your personal learning network with social media, full of more than 30 different tips, ideas, useful resources, and social media tools that can make it all possible"

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Knowledge Jam in a Nutshell | Channeling Insight into Action


"Recently I was asked to describe the Knowledge Jam process for a group that wanted to train their teams quickly and do Jams on the fly.

 

A Knowledge Jam is 5 step process. It's centerpiece is the 90-minute "discover/capture" event with a planned agenda, geared to facilitating, asking questions and exploring ideas associated with thorny business problems.


The discussions of the Jam are documented live as much as possible, and the participants develop new respect and new connections that are expected to become new business relationships as the Jam ideas are acted upon during the broker and reuse steps."

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Harvesting insights (5) KM / Over rated or under the radar

Harvesting insights (5) KM / Over rated or under the radar | Beyond KM | Scoop.it

"Knowledge management, as a field, is no longer hyped. It has gone under the radar. As a practice, however, it keeps surviving and remains useful. But some of its past life is still lingering, pumping up absurd expectations among (knowledge) managers.


So it’s time to review some of the over-rated expectations that people once (or still) bestowed upon KM – and some of the ‘under the radar’ features that KM can help fix."

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Information Wants to Be Shared

Information Wants to Be Shared | Beyond KM | Scoop.it

 

Joshua Gans from Rotman School of Management - @joshgans (on Twitter) - has written a new and interesting book: "Information wants to be free." 

 

Using the tools and logic of information economics, Gans shows how sharing enhances most information’s value. He also shows how the business models of traditional media companies, gatekeepers who have relied on scarcity and control, have collapsed in the face of new technologies. Equally important, he argues that sharing can revive moribund, threatened industries even as he examines platforms that have, almost accidentally, thrived in this new environment.

 

I've just downloaded it from Amazon for $4,39, which is good value for your money.

 

Curated by Kenneth Mikkelsen on: www.scoop.it/t/knowledge-broker

 


Via Kenneth Mikkelsen, Andreas Kürpig, jeroen thibaut
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Adventures of a Knowledge Manager: When knowledge walks. Tactical Knowledge Retention in KM

Adventures of a Knowledge Manager: When knowledge walks. Tactical Knowledge Retention in KM | Beyond KM | Scoop.it

"You never forget a good teacher… The lovely Mrs Lowe managed to communicate the importance of good dental hygiene, where dentists and countless ad campaigns had failed. Her humble props of a jar, an egg and a litre of cola were enough to convince us kids not to wait for decay and use Colgate today.


As a manager I’d have missed her contribution to the school. As a knowledge manager, it would be the regret at losing her expertise, assumptions, values and insight that would inevitably occur when Mrs Lowe finished her class for the last time.


You see this all the time of course – workers, good workers like Mrs Lowe, with years of experience leaving an organisation in planned or unplanned ways with little or no thought about how this knowledge loss could be mitigated.


When bossman asked me to look into creating a procedure for tactical knowledge retention, I was only too happy to help. Perhaps the start and tail ends of an employees lifecycle are the most crucial periods, both in terms of how they are supported and the steps taken to mitigate critical knowledge loss. I’ll attempt to provide an overview of the exit process."

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Cultural resistance to KM persists

Cultural resistance to KM persists | Beyond KM | Scoop.it

'"Cultural resistance to knowledge management (KM) is still a major impediment to organizations embracing KM, according to research conducted in 2012 by Elana Zeide and myself, as well as by Nina Evans.


To gain more insight, I developed a KM cultural resistance survey, and received responses from 84 different organizations in the United States and abroad in June 2012.


Those surveyed included industry, government, academic and other not-for-profit organizations. This article will highlight some of the issues and results that emerged from the survey."

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