Not long ago Eric Schmidt said that every two days, we create as much information as we did from the dawn of civilization to 2003. On a given day, an average employee makes 14 phone calls, logs in to 9 different systems, receives 100s of emails and shifts through 1000s of files. But, this is not sustainable. We need to create contextual experiences for employees to find the information they need in the flow of their work.
The future of knowledge management is about letting employees curate their own information consumption, empowering them to be in charge of their own learning and professional development."