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Beyond KM
The road to knowledge is via conversations, connections and relationships. A curated magazine focusing on knowledge networking, sharing and collaboration.
Curated by Brad Abbott
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A Shared Purpose Drives Collaboration

A Shared Purpose Drives Collaboration | Beyond KM | Scoop.it

"Imagine coming back home from work, calling the family into the living room, and urging everyone to collaborate more. Sounds odd, doesn’t it? Ever wondered what makes collaboration seem so natural at home but unnatural at work?


The answer: Purpose. Purpose is collaboration’s most unacknowledged determinant.  


While it can be taken for granted within families, that’s not true of most organizations. “If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work but rather, teach them to long for the endless immensity of the sea,” pointed out Antoine de Saint-Exupéry, the French writer and aviator, who wrote The Little Prince. "

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Kelli Gizzi's curator insight, April 12, 2014 12:30 PM

I agree on this point. Collaboration is effective only if goals are evident: What problem are we trying to solve together? What can we do to solve this collectively?  Of course, there needs to be a time-frame: By when do we have to get this done? What’s at stake if we don’t complete it in time?

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Blue Skies: The Future Of Collaboration | BCW

Blue Skies: The Future Of Collaboration | BCW | Beyond KM | Scoop.it

"Collaboration has been an industry buzz word for as long as I dare to remember. However, despite the hype, collaboration tools have on the whole under-delivered and underperformed. For a majority of users, collaboration platforms are low on usability, high on awkwardness and frequently fragmented."

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The State and Future of Enterprise Collaboration

The State and Future of Enterprise Collaboration | Beyond KM | Scoop.it

"Without a doubt, the importance and availability of social, mobile and cloud technologies will continue to increase. What will change is the focus; corporations will be shifting their focus from implementing tools to how they can make productive use of the tools and make change happen inside their organizations.


As we are soon moving into 2014, it can be a good idea to take a look at some recent research related to Enterprise Collaboration. Below, I have put together links to some of the research studies I have come across recently, highlighting some findings from each piece of research that I found interesting. I hope you will as well."

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The 6 Pillars of The Digital Workplace

The 6 Pillars of The Digital Workplace | Beyond KM | Scoop.it

"It is clear that we need a new and better approach for boosting knowledge worker productivity, and that this approach must, by necessity, take a holistic grip on our digital work environment so that unnecessary complexity can be reduced or eliminated and knowledge workers can be empowered to be more productive, innovative and agile. The Digital Workplace is an emerging concept that provides a holistic view of the knowledge worker’s digital work environment, and in this post I will briefly outline what I see as the six pillars of the Digital Workplace.


  1. People-Centric
  2. Mobility
  3. Services
  4. Simplicity
  5. Social
  6. Continuous"
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Antisocial Enterprise

Antisocial Enterprise | Beyond KM | Scoop.it

"The so-called enterprise social networking revolution, determined to transform business collaboration, is in a bind these days. 


Social continues to manifest itself as cloned Facebook functionality grafted on every enterprise tool from SAP to Windchill.  


 Key example:  most of the social enterprise demos have an interesting point of commonality – it’s not 3 minutes into any of the presentations, that someone points out where the like button is at.


Now think about that for a moment…  Just what is the purpose of a like button in a business context?  When’s the last time your boss asked you if you liked something?  Dude, the new draft of the export control policy, I so like that bro!  It’s obvious there’s a fundamental problem here."




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Conversation and Collaboration: The Next Generation of Working Practices | Innovation Insights | Wired.com

Conversation and Collaboration: The Next Generation of Working Practices | Innovation Insights | Wired.com | Beyond KM | Scoop.it

Today's enterprises are seeing and experiencing the value of both social software and cloud-based content collaboration systems.

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Knowledge Creation and Social Collaboration in the Digital Workplace - Business 2 Community

Knowledge Creation and Social Collaboration in the Digital Workplace - Business 2 Community | Beyond KM | Scoop.it

"Knowledge is an extremely valuable asset for any company, and needs to be cultivated and re-used rather than just collected and stored.  Companies need to consider “knowledge work” as part of their employees’ normal activities –rather than capturing knowledge through a separate organization– and create community structures to create, raise and nurture the knowledge spiral."

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Personal Knowledge Management | Communities and Collaboration

Personal Knowledge Management | Communities and Collaboration | Beyond KM | Scoop.it

"I was recently asked to give a talk/presentation on the topic “Personal Knowledge Management”, a topic close to my heart and something that I’ve been practising for more years than I care to remember. It’s also something that I’m happy to evangelise about, and hence I was more than happy to spend a bit of time collating my thoughts and preparing a brief presentation for the audience."

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Purposeful collaboration

"Collaboration tools enable people to discover and interact with, the 
content, colleagues and communities, 
that can help them get their jobs done. 

Culture, Technology and Business Practices are evolving to adapt to today’s more social working environment 

The first era of enterprise social was about collaborating more effectively by working more transparently and increasing participating via “social software” 

With Purposeful Collaboration, “social” is built directly into the tools and business processes people use to get their jobs done"


Via Kenneth Mikkelsen
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Ivon Prefontaine's curator insight, April 23, 2013 6:58 PM

As is pointed out in the presentation, most of the concepts are not new. What is new, is the many new platforms which can merge with traditional ones and be used mindfully to be more effective with collaboration. Good practice is essential, otherwise it is not purposeful.

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4 Things That Are Stopping You from Collaborating

4 Things That Are Stopping You from Collaborating | Beyond KM | Scoop.it
If collaboration was a natural and thriving endeavour, then it seems unlikely that there would be such a clamour from organisations to do it better.

Via Kenneth Mikkelsen, ThinDifference
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AlGonzalezinfo's curator insight, April 21, 2013 7:31 AM

Thought provoking read.  I find a similar issue working as a communication consultant, I usually find people feel the organization needs to communicate better but when it comes time to apply tools that will help communication, many people resist using them.  These barriers are true for communication as well as collaboration.  

 

 From the article:

 

Collaboration Barrier #1 – Hoarders

Collaboration Barrier #2 – Hidden knowledge

Collaboration Barrier #3 – Not invented here syndrome

Collaboration Barrier #4 – Transferring hard to encode information

donhornsby's curator insight, April 21, 2013 8:00 AM

(From the article): Collaboration Barrier #3 – Not invented here syndrome


Siloes are a common feature of many workplaces. They could exist around functions or regions or even hierachies. It’s also increasingly common that these siloes are given a large degree of autonomy as to how they operate. Whether these barriers are physical or merely mental they are often extremely damaging to collaboration. For instance, do your senior managers accept ideas from those beneath them in the hierachy or is there a culture whereby only those on the same level can collaborate? Is there a culture where asking others for help is seen as an admission of failure or ignorance?

donhornsby's curator insight, April 21, 2013 8:01 AM

(From the article): Collaboration Barrier #3 – Not invented here syndrome

 

Siloes are a common feature of many workplaces. They could exist around functions or regions or even hierachies. It’s also increasingly common that these siloes are given a large degree of autonomy as to how they operate. Whether these barriers are physical or merely mental they are often extremely damaging to collaboration. For instance, do your senior managers accept ideas from those beneath them in the hierachy or is there a culture whereby only those on the same level can collaborate? Is there a culture where asking others for help is seen as an admission of failure or ignorance?

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There's no point in knowledge if you don't share it: collaboration and generosity in the social age

There's no point in knowledge if you don't share it: collaboration and generosity in the social age | Beyond KM | Scoop.it

"What’s the point in knowledge if you don’t share it? 


Collaboration and generosity are what drive innovation and engagement and yet organisations are often obsessed with hiding things away, with tucking their stories out of sight behind paywalls and firewalls, behind layers of impersonal websites and corporate comms that lack content and impact. We sit courses on ‘data protection‘ and ‘data security‘, but never on ‘generosity‘ and ‘collaboration‘."

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Christina McCale's curator insight, April 20, 2013 11:34 PM

Excellent thoughts --- what good is knowledge if it isn't shared? Certainly contrary to what many of us grew up with --- in terms of "info hoarding" or that "information is power."

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Collaboration Isn't Working: What We Have Here is a Chasm

Collaboration Isn't Working: What We Have Here is a Chasm | Beyond KM | Scoop.it

"

Can you feel it? It's the subtle loosening of gravity’s pull as we pause at the peak of the hype apex before we thunder down into the trough of disillusionment (with apologies to Gartner).


Social collaboration isn't working very well, but must we go gently into that good night?


Some of the reasons we’re hitting the near edge of this “chasm” we've known and predicted from the beginning."


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Eight Dangers of Collaboration

Eight Dangers of Collaboration | Beyond KM | Scoop.it
Most of what is written about collaboration is positive. Even hip. Collaboration is championed enthusiastically by the Enterprise 2.0 experts, as well as leading thinkers like Don Tapscott, as the crucial approach for the 21st century.

Via Dick Cheuk
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Dick Cheuk's curator insight, January 21, 2013 8:14 AM

Collaboration just likes everything.  Use it correctly, it helps; use it incorrectly, it hurts.

David Hain's curator insight, January 28, 2013 4:32 AM

Sound sense.  It's often portrayed as "four legs good, 2 legs bad". But the cost of poorly thought out collaboration is high and only breeds cynicsm against the best reasons for applying collaborative methods.  Also, collaboration takes more than one form and the method should be chosn carefully for the problem and context.

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On Acting Collaboratively

On Acting Collaboratively | Beyond KM | Scoop.it
Four behaviors of enacting collaboration at work, including acknowledging intended action, and confirming timeframes and changing conditions. What does acting collaboratively mean to you?
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The Role of Social Collaboration in Knowledge & Document Management

The Role of Social Collaboration in Knowledge & Document Management | Beyond KM | Scoop.it

"In my career so far, I have come across a lot of confusion about the terms Knowledge Management, Document Management and now Social Collaboration.  Of these the latter is of course the newest, but the other two are still essential disciplines for any organisation to get a grip of if it intends to become smarter, leverage its staff better and unlock the competitive potential it has.


There are many definitions of these terms out there on the internet and in published literature and I am not about to argue with any of them.  Suffice to say, that Document Management has been with us since we started scratching stuff on tablets of stone.  Knowledge Management is a much more cerebral pursuit where the organisation seeks to control and access the information held in the data their document management system provides them with.  Oh, and the social collaboration thing?  Well, that’s just Facebook and the likes, isn’t it?  No."

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A simple framework for Enterprise Collaboration

A simple framework for Enterprise Collaboration | Beyond KM | Scoop.it
“The introduction of smarter ways of working together across the extended enterprise enabled by a new breed of innovative concepts and technologies.”


This is the definition of Enterprise Collaboration that I currently use when explaining it to other people, and here are three reasons why I find it useful:

  • If puts focus on ways of working together, and that we need to find better ways of working that make better use our individual and collective time and capacity. To do this we need to reflect more on why and how we use certains tool (a fool with a tool is still a fool).
  • It not only stresses that new technologies are core enablers, but also new concepts such as crowdsourcingcollective intelligencesocial networking, and cloud computing
  • ‘Across the extended enterprise’ means that the scope is not limited to teams or organizations. A collaborative effort can potentially involve any stakeholder – even customers and consumers – as well as any number of stakeholders."
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3 major trends in knowledge work

3 major trends in knowledge work | Beyond KM | Scoop.it

Besides obvious trends such as that the amount of knowledge work is increasing in developing countries, that knowledge work is becoming more critical to the performance of organizations, and that knowledge work is becoming more complex, collaborative and dependent on our ability to be creative as individuals, there are a few other trends that I have seen become stronger lately and that I would like to highlight in this post.


1. Social technologies have become boring

2. Collaboration is the new black

3. Knowledge management is back"




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Only people can let knowledge flow | Harold Jarche

Only people can let knowledge flow | Harold Jarche | Beyond KM | Scoop.it

"The knowledge sharing paradox is that while sharing our knowledge is good for the organization, each individual has to see a personal benefit as well. The more the enterprise directs knowledge-sharing, the less likely it will happen. Conversely, the less structured the process, the more difficult it is for the organization to benefit. Damned if you do, damned if you don’t, or so it seems."

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The Role of PKM in Collaboration

The Role of PKM in Collaboration | Beyond KM | Scoop.it

"Do you share knowledge with others? To be more specific do you research a topic, find useful nuggets, collect, collate and share using one of the many on-line platforms available to us nowadays? In addition do you apply a quality filter and tailor the knowledge supplied to the immediate needs of the community you are serving? Do you make sure that the knowledge you supply is timely, meaningful and truly adding value."

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How Smart People Collaborate for Success

How Smart People Collaborate for Success | Beyond KM | Scoop.it

Solo performers can shine, but working together can yield greater results. Here are seven tips for improving collaboration.


Via Heidi De Wolf
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The Five-Step Maturity Model for Building a Collaborative Organization

The Five-Step Maturity Model for Building a Collaborative Organization | Beyond KM | Scoop.it

Organizations typically fall into one of five types of categories when it comes to collaboration in the enterprise.


Via Kenneth Mikkelsen
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MyKLogica's comment, April 22, 2013 12:03 PM
Very interesting post, as David Hains and Denyse Drummond-Dunn say for diagnostic purposes, but also for presenting the process to the "unaware" companies, so that they can see the value, and benefits of implementing collaborative cultures in the business industry.
MyKLogica's comment, April 22, 2013 12:04 PM
Ivon Prefontaine you are right, but that should be an opportunity for "3.0 consultants".
Jasmin Rez's comment, April 22, 2013 3:07 PM
Good points shared.
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In Collaboration We Trust - Thin Difference

In Collaboration We Trust - Thin Difference | Beyond KM | Scoop.it

"

Collaboration is the new way to work. Walls are being removed and collaboration points are being designed into workplaces. However, collaboration is not new. It is being revived though. In a new world of extreme connectedness, collaboration is rising as a strategic and practical way to gain competitive advantage.


At the core of collaboration is trust. Trust needs to be evident in the relationships – how work is done, how words are spoken, and how the results are accounted for. Without trust, collaboration falls apart quickly and, sometimes, irreparably."

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12 Principles of Collaboration - westXdesign

12 Principles of Collaboration - westXdesign | Beyond KM | Scoop.it
Twelve collaboration principles that successful organizations follow.
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Eric de Pommereau's curator insight, April 21, 2013 5:48 AM

Principes de collaboration intéressants : bravo pour le schéma !

Avec mes propres termes : Ecoute et dialogue, centré sur soi (ses propres résultats) pour contribuer et apporter aux autres, communiquer ... accompagner !

Olivia Solis Casso's curator insight, April 21, 2013 9:58 AM

Easier said than done, but it´s absolutely true.

Josie's curator insight, April 22, 2013 10:36 AM

I like these 12, Them make complete sense.

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How Successful Virtual Teams Collaborate

How Successful Virtual Teams Collaborate | Beyond KM | Scoop.it

"I have worked on many teams in which we dutifully did our jobs, and the group fulfilled its objectives. And then I have worked on other teams in which everyone energetically collaborated with one another, and the results were spectacular. Not only did we surpass our goals, we also thoroughly enjoyed and benefited from that process as individuals.


In other words, there's a world of difference between merely working together and truly collaborating with one another."


Via Tom Hood
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Christina McCale's curator insight, April 20, 2013 11:26 PM

It's awesome to see that in a day and age of new-tech-tools and i-everythings, that when it comes to how to improve virtual teaming and collaboration - GASP - the advice here has nothing to do with technology and everything to do with PEOPLE. 

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Collaboration is a means not an end | Harold Jarche

Collaboration is a means not an end | Harold Jarche | Beyond KM | Scoop.it

"Until workplaces becomes more cooperative, enterprise collaboration software will amount to very little. Social business is just a hollow shell without democracy (I wrote that a year ago and little has changed).


Businesses can harness the powers of knowledge networks by promoting cooperative behaviours, within an overarching organizing principle like Wirearchy. While it’s not about the technology, the technology has changed everything. I cannot see any other way that businesses will remain relevant in a networked world other than by becoming more open, and democratic."

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