Knowledge Networking
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The road to knowledge is via people, conversations, connections and relationships. A curated magazine focusing on knowledge networking / sharing, collaboration, personal knowledge management, personal learning networks and web 2.0
Curated by Brad Abbott
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conversation matters: Creating a Culture in Which Teams and Workgroups Can Engage in Collective Sensemaking

conversation matters: Creating a Culture in Which Teams and Workgroups Can Engage in Collective Sensemaking | Knowledge Networking | Scoop.it

"For teams or workgroups to be effective and competitive they must, 1) understand their customers’ requirements and the frequent changes to those requirements, 2) take action 
and be fully cognizant of the consequences of those actions, both intended and unintended, 3) detect changes both in the internal and external environment, and 4) develop their collective understanding of the complexities these many factors create"

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Overcoming The Barriers To Enterprise Collaboration | Collabor8Now

Overcoming The Barriers To Enterprise Collaboration | Collabor8Now | Knowledge Networking | Scoop.it

"Everyone is talking about the enormous benefits to be had through collaborative working and better employee engagement. At last, you can throw off the shackles of that email inbox and really start to become more productive.


But is this vision we’re being sold by the social technology vendors actually being realised, or is life just a bit more complicated than that? The answer – as usual – lies somewhere in between."

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Do Collaboration Tools REALLY Boost Workplace Communication? - Avaya Connected Blog

Do Collaboration Tools REALLY Boost Workplace Communication? - Avaya Connected Blog | Knowledge Networking | Scoop.it

"Despite the mainstreaming of email and other collaboration technologies in the past decade, senior managers still spend about 23 hours per week in face-to-face meetings (Rogelberg and colleagues, 2007).  Seventy-two percent of those managers said they spend more time in meetings than they did five years earlier.

 
The move toward globalization and the reality of geographically separated teams is accelerating the move toward new forms of communication. Recent research has shown that this is beneficial for group task cohesion and performance (Shin & Song, 2011). Will emerging collaboration technologies continue to offer the same benefits? 

In this article, I'll review the academic research on the impact of email, instant messaging (IM), and video on business collaboration, and suggest the good and bad things that the use of virtual avatars and social networking might bring. "
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Innovation by Working Together

Innovation by Working Together | Knowledge Networking | Scoop.it
Most companies continue to assume that innovation comes from individual genius. But most innovations are created through groups of people working in concert.

Via ThinDifference
ThinDifference's curator insight, May 2, 9:50 AM

Important insights on innovation, collaboration, and leadership. All are necessary components for successful organizations, teams, and individuals.

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Collaboration 2.0 - There's a Shift happening

Collaboration 2.0 - There's a Shift happening | Knowledge Networking | Scoop.it

"There's a shift happening and its all around us. We may not be a part of that shift yet, but I'm sure each one of us will soon be. We might want to think that technology is changing the way we collaborate and yes that's true! But there's a lot changing in the way we think as well. Managers are starting to think differently, staff definitely has a mind of their own and are more empowered each day and the focus on collaboration is much more than we saw even 3-4 years back. Over the last week, I've been thinking about the nature of this shift and I've tried to distill down this change into four main areas. Let's see how we're changing"


Via Kenneth Mikkelsen
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Making Organizational Learning Stick: How to Set Your Knowledge Goals and Blend Technology and People Processes to Reach Them

Making Organizational Learning Stick: How to Set Your Knowledge Goals and Blend Technology and People Processes to Reach Them | Knowledge Networking | Scoop.it

"

Henry Ford once observed, “Anyone who keeps learning stays young.” This is as true for organizations as it is for people. Since we began researching and writing about the challenges nonprofits face to make the most of organizational learning, we have heard from hundreds of social sector leaders on why and how they are circulating knowledge to rejuvenate their organizations and their fields.


In a series of focus groups with nonprofit practitioners1 and foundations, we found that participants were zeroing in on two questions:

  • What knowledge is useful to capture? 
  • With whom will we share what we learn?  "
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3 Types of Knowledge

3 Types of Knowledge | Knowledge Networking | Scoop.it
Reblogged from KMbeing: KMb (Knowledge Mobilization) I recently read and enjoyed The Blog of Steve Schwartz: No One Knows What the F*** They’re Doing (or “The 3 Types of Knowledge”).  Schwartz humorously states there are 3...
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Solving Knowledge Management with Speed Dating: Interview with Clay Hebert | Trusted Advisor

Solving Knowledge Management with Speed Dating: Interview with Clay Hebert | Trusted Advisor | Knowledge Networking | Scoop.it

Most corporate discussions about knowledge management (KM) are about databases, software, and IT.

One mid-sized law firm I know took a different approach – getting partners to interact over lunch. It was very effective.

It turns out the 1-to-1 nature of speed dating is perfect for mega-companies that want to improve KM.

That’s the kind of insight Clay Hebert has come up with. I met with him recently in his coffee-shop office so far on the West Side of Manhattan it might as well be in the Hudson. Here are excerpts."


Via Karen du Toit
Karen du Toit's curator insight, April 22, 3:53 AM

Solving KM with speed dating, which could also be called a Knowledge Café !

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Six tips to improve the best free Knowledge Management tool available today

Six tips to improve the best free Knowledge Management tool available today | Knowledge Networking | Scoop.it

"So, what is the best free Knowledge Management tool?


Conversation!


Conversation is the lubricant to knowledge exchange and, in the right hands, or is that mind or mouth, it is the most valuable knowledge management tool available today. The problem is that so many people do a bad job of it. They don’t think about the structure of their face-to-face or text based conversations and they are not making the most of the best free knowledge management tool available to them."

Alexandra Lizana's curator insight, May 8, 2:35 AM

It's right, conversation is the best tool!

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12 Principles of Collaboration - westXdesign

12 Principles of Collaboration - westXdesign | Knowledge Networking | Scoop.it
Twelve collaboration principles that successful organizations follow.
Eric de Pommereau's curator insight, April 21, 5:48 AM

Principes de collaboration intéressants : bravo pour le schéma !

Avec mes propres termes : Ecoute et dialogue, centré sur soi (ses propres résultats) pour contribuer et apporter aux autres, communiquer ... accompagner !

Olivia Solis Casso's curator insight, April 21, 9:58 AM

Easier said than done, but it´s absolutely true.

Josie's curator insight, April 22, 10:36 AM

I like these 12, Them make complete sense.

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Loose hierarchies for knowledge management | Harold Jarche

Loose hierarchies for knowledge management | Harold Jarche | Knowledge Networking | Scoop.it

"Knowledge-sharing practices are highly contextual. I have seen this with clients in multiple locations, across national borders. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace."

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The storyteller, the lubricant for knowledge flows

The storyteller, the lubricant for knowledge flows | Knowledge Networking | Scoop.it
Storytellers, the lubricant for knowledge flows - Influence the storyteller and you influence culture
Christina McCale's curator insight, April 20, 11:24 PM

Stories shape our culture, our organizations, our families and our world. We tell stories about our history, our values, and oursevels. We tell stories to reinforce the lessons we wish to impart... we tell stories to give more of ourselves. 

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How Successful Virtual Teams Collaborate

How Successful Virtual Teams Collaborate | Knowledge Networking | Scoop.it

"I have worked on many teams in which we dutifully did our jobs, and the group fulfilled its objectives. And then I have worked on other teams in which everyone energetically collaborated with one another, and the results were spectacular. Not only did we surpass our goals, we also thoroughly enjoyed and benefited from that process as individuals.


In other words, there's a world of difference between merely working together and truly collaborating with one another."


Via Tom Hood
Christina McCale's curator insight, April 20, 11:26 PM

It's awesome to see that in a day and age of new-tech-tools and i-everythings, that when it comes to how to improve virtual teaming and collaboration - GASP - the advice here has nothing to do with technology and everything to do with PEOPLE. 

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The ART of Collaboration | Collabor8Now

The ART of Collaboration | Collabor8Now | Knowledge Networking | Scoop.it

"“Knowledge can only be volunteered, it can’t be conscripted”.


A quote from the redoubtable Dave Snowden. But is the same true for collaboration? If people are given the right tools and the right environment, will they spontaneously collaborate and share knowledge? Why do some people find it difficult to share and collaborate? Would incentives and rewards make a difference?"

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Personal Knowledge Management | Communities and Collaboration

Personal Knowledge Management | Communities and Collaboration | Knowledge Networking | Scoop.it

"I was recently asked to give a talk/presentation on the topic “Personal Knowledge Management”, a topic close to my heart and something that I’ve been practising for more years than I care to remember. It’s also something that I’m happy to evangelise about, and hence I was more than happy to spend a bit of time collating my thoughts and preparing a brief presentation for the audience."

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Communicating Knowledge Management (KM) to Busy Lawyers | LawyerKM

Communicating Knowledge Management (KM) to Busy Lawyers | LawyerKM | Knowledge Networking | Scoop.it
I am constantly reminded of the importance of communicating effectively.  And I am repeatedly convinced that a simple message delivered in a simple way is most ("Communicating Knowledge Management (KM) to Busy Lawyers" by @LawyerKM

 

Connections  Are the Key…

My favorite (and primary) way to communicate KM to lawyers — and the representation in the KM card, above — is to speak in terms of connections.  It’s about “connecting people with people, connecting people with knowledge and information, and the processes, procedures, and technologies required to make those connections.”  I like this approach because it is broad, yet meaningful.  It allows me to talk about various aspects of KM from culture to technology, without eyes glazing over.

I carry the KM cards with me at work (and elsewhere).  When I need to explain KM to someone, I talk about connections.  After my elevator speech, I hand them a card as a take-away mnemonic.   “Here’s an easy way to remember what we do,” I say,  “the KM department’s email address is on the back.”

The more “complex” definitions of KM are fine when talking to people in KM circles and getting into the depths of knowledge management, but when talking to busy lawyers, spouting some convoluted, jargon-bloated, “nonsense” is the surest way to lose their attention.  Lawyers are no strangers to jargon.  They know it — and will reject it (and you) — the second they hear it.


Via Karen du Toit
Karen du Toit's curator insight, April 30, 6:14 AM

Knowledge Management for lawyers > useful in all fields/organizations!

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The Five-Step Maturity Model for Building a Collaborative Organization

The Five-Step Maturity Model for Building a Collaborative Organization | Knowledge Networking | Scoop.it

Organizations typically fall into one of five types of categories when it comes to collaboration in the enterprise.


Via Kenneth Mikkelsen
MyKLogica's comment, April 22, 12:03 PM
Very interesting post, as David Hains and Denyse Drummond-Dunn say for diagnostic purposes, but also for presenting the process to the "unaware" companies, so that they can see the value, and benefits of implementing collaborative cultures in the business industry.
MyKLogica's comment, April 22, 12:04 PM
Ivon Prefontaine you are right, but that should be an opportunity for "3.0 consultants".
Jasmin Rez's comment, April 22, 3:07 PM
Good points shared.
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Purposeful collaboration

"Collaboration tools enable people to discover and interact with, the 
content, colleagues and communities, 
that can help them get their jobs done. 

Culture, Technology and Business Practices are evolving to adapt to today’s more social working environment 

The first era of enterprise social was about collaborating more effectively by working more transparently and increasing participating via “social software” 

With Purposeful Collaboration, “social” is built directly into the tools and business processes people use to get their jobs done"


Via Kenneth Mikkelsen
Ivon Prefontaine's curator insight, April 23, 6:58 PM

As is pointed out in the presentation, most of the concepts are not new. What is new, is the many new platforms which can merge with traditional ones and be used mindfully to be more effective with collaboration. Good practice is essential, otherwise it is not purposeful.

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In Collaboration We Trust - Thin Difference

In Collaboration We Trust - Thin Difference | Knowledge Networking | Scoop.it

"

Collaboration is the new way to work. Walls are being removed and collaboration points are being designed into workplaces. However, collaboration is not new. It is being revived though. In a new world of extreme connectedness, collaboration is rising as a strategic and practical way to gain competitive advantage.


At the core of collaboration is trust. Trust needs to be evident in the relationships – how work is done, how words are spoken, and how the results are accounted for. Without trust, collaboration falls apart quickly and, sometimes, irreparably."

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4 Things That Are Stopping You from Collaborating

4 Things That Are Stopping You from Collaborating | Knowledge Networking | Scoop.it
If collaboration was a natural and thriving endeavour, then it seems unlikely that there would be such a clamour from organisations to do it better.

Via Kenneth Mikkelsen, ThinDifference
AlGonzalezinfo's curator insight, April 21, 7:31 AM

Thought provoking read.  I find a similar issue working as a communication consultant, I usually find people feel the organization needs to communicate better but when it comes time to apply tools that will help communication, many people resist using them.  These barriers are true for communication as well as collaboration.  

 

 From the article:

 

Collaboration Barrier #1 – Hoarders

Collaboration Barrier #2 – Hidden knowledge

Collaboration Barrier #3 – Not invented here syndrome

Collaboration Barrier #4 – Transferring hard to encode information

donhornsby's curator insight, April 21, 8:00 AM

(From the article): Collaboration Barrier #3 – Not invented here syndrome


Siloes are a common feature of many workplaces. They could exist around functions or regions or even hierachies. It’s also increasingly common that these siloes are given a large degree of autonomy as to how they operate. Whether these barriers are physical or merely mental they are often extremely damaging to collaboration. For instance, do your senior managers accept ideas from those beneath them in the hierachy or is there a culture whereby only those on the same level can collaborate? Is there a culture where asking others for help is seen as an admission of failure or ignorance?

donhornsby's curator insight, April 21, 8:01 AM

(From the article): Collaboration Barrier #3 – Not invented here syndrome

 

Siloes are a common feature of many workplaces. They could exist around functions or regions or even hierachies. It’s also increasingly common that these siloes are given a large degree of autonomy as to how they operate. Whether these barriers are physical or merely mental they are often extremely damaging to collaboration. For instance, do your senior managers accept ideas from those beneath them in the hierachy or is there a culture whereby only those on the same level can collaborate? Is there a culture where asking others for help is seen as an admission of failure or ignorance?

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Four Pillars of Successful Communities of Practice

Four Pillars of Successful Communities of Practice | Knowledge Networking | Scoop.it
Every so often, it’s good to revisit some of the fundamentals of knowledge management and reflect on their continuing importance to the field.   I've been working with several different groups on C...

Via Pierre Levy
Marine Clause's curator insight, April 4, 5:25 AM

[EN] Retour sur la définition donnée par Etienne Wenger sur les communautés de pratiques en 4 points : la passion qui anime les membres, la pratique qu'ils partagent et sur laquelle ils s'accordent, la volonté d'apprendre et enfin d'intéragir régulièrement !

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Four Pillars of Successful Communities of Practice

Four Pillars of Successful Communities of Practice | Knowledge Networking | Scoop.it
Every so often, it’s good to revisit some of the fundamentals of knowledge management and reflect on their continuing importance to the field.   I've been working with several different groups on C...

Via Pierre Levy
Marine Clause's curator insight, April 4, 5:25 AM

[EN] Retour sur la définition donnée par Etienne Wenger sur les communautés de pratiques en 4 points : la passion qui anime les membres, la pratique qu'ils partagent et sur laquelle ils s'accordent, la volonté d'apprendre et enfin d'intéragir régulièrement !

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Content vs. Knowledge

Content vs. Knowledge | Knowledge Networking | Scoop.it

"In a post on my other blog, I mentioned that in a recent ECM solution for our engineers, “we make it easy for them to share knowledge in addition to data” by nudging their thought process with metadata choices.


In a recent discussion on LinkedIn, someone was commenting that ECM hadn’t been discussed relative to their social communication process, but that Knowledge Management (KM) had been.


This has caused me to wonder: “where is the line between content management and knowledge management?” If this were an equation, I would factor out the term “management” reducing the problem to the difference expressed in the title"

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Making A Case For Social Collaboration Tools | Innovation Insights | Wired.com

Making A Case For Social Collaboration Tools | Innovation Insights | Wired.com | Knowledge Networking | Scoop.it

"Most CIOs raise a flag when it comes to social — and with good reason. They just don’t see the business value in the current slate of social tools — most of which were developed with the consumer in mind, not a secure, compliant, enterprise user-base.


Developing an open-ended social dialog, without permissions, structure and control just doesn’t meet the stated goals and strategies of many enterprises that have spent massive dollars building out comprehensive, yet secure and compliant, collaboration platforms for their organizations."

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There's no point in knowledge if you don't share it: collaboration and generosity in the social age

There's no point in knowledge if you don't share it: collaboration and generosity in the social age | Knowledge Networking | Scoop.it

"What’s the point in knowledge if you don’t share it? 


Collaboration and generosity are what drive innovation and engagement and yet organisations are often obsessed with hiding things away, with tucking their stories out of sight behind paywalls and firewalls, behind layers of impersonal websites and corporate comms that lack content and impact. We sit courses on ‘data protection‘ and ‘data security‘, but never on ‘generosity‘ and ‘collaboration‘."

Christina McCale's curator insight, April 20, 11:34 PM

Excellent thoughts --- what good is knowledge if it isn't shared? Certainly contrary to what many of us grew up with --- in terms of "info hoarding" or that "information is power."