"KM From the trenches: practical tips for making knowledge management work in your organisation by Ulla de Stricker (de Stricker Associates), Deborah Keller (Keller & Associates) and Cynthia Shamel (Shamel Information Services)"
"... key points and advice the panel gave throughout the session:
- Getting senior management on board
- Learn about the work of others
- Tactics for implementing KM
Via Karen du Toit