“Management perspective looks at reports as resources – like how can you get the maximum value out of this person,” Stirman says. “But when I think resources, I think like natural gas or coal mines. Thinking about a person’s life that way just seemed really dehumanizing.”
He started spending one-on-one meetings talking to his reports about their lives, instead of their tasks, and productivity shot through the roof.
Frustrated with poor results, he decided to go off script. He started spending one-on-one meetings talking to his reports about their lives, instead of their tasks, and productivity shot through the roof.
“We don’t have a hierarchy of people, we have a hierarchy of circles.”
“When you sit across a table from someone, ask them ‘What’s going on in your life?’ That will always remove more hurdles than asking them ‘What’s blocking you at work?’” he said.
Stirman hit another wall trying to shield his team from external drama and politics. “Classic management advice, and all my mentors told me that insulating your team from things so they won’t worry will make them more productive and happier,” he says. “But they just got angry, and confused, and disconnected. I was constantly censoring all this information and they were way happier when they knew everything.”
...“The structure is totally built around the work the company needs to achieve its purpose,” Stirman explains. “We don’t have a hierarchy of people, we have a hierarchy of circles.”
...But Medium isn’t just taking a revolutionary approach to digital publishing – it’s changing the way companies operate too. As one of the fiercest and most faithful adopters of Holacracy – a radical new theory of corporate structure – Medium is experimenting with a completely management-free environment that’s laser focused on getting things done.
Beyond Resilience: Givers, Takers, Matchers and Anti-Fragile Systems Co-Creation in Theory U: Leading from the Future as it Emerges & the Road to Commitment Agile Leader Learning for Sustainable Change: Steps through Sharp Rocks
Well said! Ron asks all the right questions in his blog today. His approach applies to KM technology as well as a broader perspective on KM theory and practice. Before you implement a KM system (aka technology), get your KM world view correct in order to be an effective change management evangelist in your organization.
KM Institute's training is "technology agnostic." Understanding the "who, what, why, when" questions come first.
Hot topics in KM presented by experts in the field. In light of Federal Government sequestration issues, KM Institute has waived registration fees for all gov/mil attendees. One or two-day passes available. Online registration required.
Editor's Note: This is a guest post for the #learningtolearn series. Finding and collecting inspiration from unexpected places is an integral part of staying motivated and expanding the scope of your knowledge.
The Knowledge Management Institute (KMI), the leading Certification provider for Knowledge Management Professionals, in conjunction with partner Knowledge Smart Designs (KSD), a Toronto-based firm, has launched a new Social KM tool for its...
Marie Jeffery's insight:
The latest enhancement in KM Institute's training and certification programs . . . the Student Hub.
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