Knowledge Management
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The four Ifs of Knowledge Management

The four Ifs of Knowledge Management | Knowledge Management | Scoop.it
Lisa-Laurie Hébert's insight:

Short and to the point. Insightful.

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Rob Benson's curator insight, August 12, 2013 7:03 AM

Handy guide to the building blocks of KM

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Share knowledge through conversation, don't control it: REA Group's Nigel Dalton

Share knowledge through conversation, don't control it: REA Group's Nigel Dalton | Knowledge Management | Scoop.it
Lisa-Laurie Hébert's insight:

I believe sharing information, instead of having a top-down corporate culture can be a huge asset to organizations and have a direct impact on the bottom line.


However, I believe knowledge sharing cannot and SHOULD NOT be done only face to face. You need to keep track of that information. You also need to figure out a way to pass it on as the company grows, management changes and employees quit/retire. But yes, please use something more dynamic than Lotus Notes - that piece of software is sadly archaic! File management systems are not adapted to today's business realities and don't promote conversation nor employee engagement.


This part also really caught my eye: By capturing the conversation and context, CIOs can also gather the 'why', which is a far greater driver of productivity, Dalton said. "People make better decisions and run the company better," he said. "The conversation around decisions is a massive productivity boost."

 

What do you think?

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