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Dr. Dan's Knowledge Management
Dr. Dan's Knowledge Management
Knowledge Management viewpoints and curations by a world-wide recognized Knowledge Management Expert and Consultant: President/CEO of Knowledge Management Professional Society (KMPro) - the world's largest KM professional society; Creator of the first KM certification program and remains today after 20 years as the world's longest serving provider of Knowledge Management training and certification with more than 6,500 individuals certified and more than 3,000 in other KM training.
Curated by Dr. Dan Kirsch

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Dr. Dan's Knowledge Management Quotes - ROI of Knowledge Management

Dr. Dan's Knowledge Management Quotes - ROI of Knowledge Management | Dr. Dan's Knowledge Management | Scoop.it

Dr. Dan:  Are discussions about the ROI of something like KM really necessary?

Dr. Dan Kirsch's insight:

“When asked how to best measure the ROI of KM I like to ask them to share how they measure the ROI of having a telephone on their desks.  Or the ROI of having a computer at their desk.  Just use that as an example of how to best measure the ROI of KM.  Nobody would of course question the ROI of having a telephone or computer.  And it is equally as silly to question the value of having shared knowledge."

(Dan Kirsch)

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Dr. Dan's Knowledge Management Quotes

Dr. Dan's Knowledge Management Quotes | Dr. Dan's Knowledge Management | Scoop.it

Knowledge Management (KM) and Return on Investment (ROI)

Dr. Dan Kirsch's insight:

“When asked how to best measure the ROI of KM I like to ask them to share how they measure the ROI of having a telephone on their desks.  Or the ROI of having a computer at their desk.  Just use that as an example of how to best measure the ROI of KM.  Nobody would of course question the ROI of having a telephone or computer.  And it is equally as silly to question the value of having shared knowledge."

(Dr. Dan Kirsch)

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Dr. Dan's Knowledge Management Quotes

Dr. Dan's Knowledge Management Quotes | Dr. Dan's Knowledge Management | Scoop.it

Dr. Dan:  And why are you asking about the ROI of sharing knowledge?

Dr. Dan Kirsch's insight:

“When asked how to best measure the ROI of KM I like to ask them to share how they measure the ROI of having a telephone on their desks.  Or the ROI of having a computer at their desk.  Just use that as an example of how to best measure the ROI of KM.  Nobody would of course question the ROI of having a telephone or computer.  And it is equally as silly to question the value of having shared knowledge."


(Dan Kirsch)

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No comment yet.