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Knowledge Nuggets
Scooping up nuggets like Pac-Man! KNuggets is a curated board of ideas, innovations, and resources on Knowledge Management, Communication, Collaboration, and Learning.
Curated by Victor Jimenez
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Natural language: The de-facto interface convention for social robotics | Robohub

Natural language: The de-facto interface convention for social robotics | Robohub | Knowledge Nuggets | Scoop.it
of a computer design. Interface will continue to be an important and valuable element of robotic design as well. The

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Victor Jimenez's curator insight, January 25, 1:11 PM

This article by Mark Stephen Meadows provides an interesting look at the next stage of challenges in designing better ways for humans and machines to communicate. Sci-fi fans who are interested in the future of Artificial Intelligence may want to read more about Mr. Meadow’s insights. I’ve found the topic to provide great inspiration for ideas on what the future may hold and perhaps, how we should approach design of this technology. Check this article out and see where your mind takes you!

 

My own mind trail took me back to the design of language processing for an artificial system…

 

Per Wikipedia, Natural Language Processing (NLP) is a field of computer science, artificial intelligence, and linguistics concerned with the interactions between computers and human (natural) languages. The intent of NLP seems to be to find a better way for computers to understand human, natural language inputs.

 

To enhance knowledge management systems in organizations, I’ve been looking into the importance of language use strategy to enhance communication. While there is much to review on this topic, I’ve settled on beginning with effective communication through word choices among teams. This influences the design of IT systems which support those teams.

 

Some of my own novice level writings on this subject covered the following,

“A controlled vocabulary (CV) deserves attention from data administrators in any operational environment since a CV is essential to perform the search and retrieval activities required of effective communication and knowledge transfer. This is especially true among human-to-machine communication where at least one side of an exchange (for now I say it is only the human side) must apply their own tacit knowledge of the subject to choose terms for searching and for qualifying a search result. The effectiveness of these exchanges depends on the degree of similarity in the choice of term made by the indexer and the choice forwarded by the searcher. A CV is an effective method of improving the similarities of indexer and searcher choices, thereby enhancing communication.”

 

One (among many) difficulty in designing a vocabulary for machines to use when communicating with humans via natural language would be: Keeping the language relevant. A CV must reflect all the world views of it’s users for the time in which it is to be used. Now, given that people’s views on ANY given subject are constantly changing; design teams must continually update CVs to maintain their usefulness

 

These comments draw from the author’s research on the topic and further details on cited resources/references can be found at: https://www.academia.edu/10325048/Considerations_For_The_Creation_Of_A_Vocabulary_For_Knowledge_Sharing

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Surprise, Your Knowledge Sharing Is Failure

Surprise, Your Knowledge Sharing Is Failure | Knowledge Nuggets | Scoop.it
Certainly there are other critical success factors in the reuse of organizational knowledge, like alignment to strategy, processes, and technology enablement, but if there’s a holy grail of knowledge sharing it would be the change management required to incorporate the ...
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The Role of the Information Architect

The Role of the Information Architect | Knowledge Nuggets | Scoop.it
Victor Jimenez's insight:

This is a perfect introduction to the role provided by Dr. Rhem. This training at KMI must be chock-full-of lessons which can be used in any organization right away. Important steps: Get the user focused on the problem and involved in the solution, understand the business logic model, develop the language, THEN develop the tool that allows users to create & exchange knowledge in a way that enforces data accuracy and integrity standards.


I often think that many of the Knowledge Manager or Knowledge Specialist roles we have today should be aware of these tasks, these needs, so that they can diagnose and effect change from any level. These skills, this knowledge, is needed whether you are a leader of your KM community in a formalized KM role or if you are simply a content organizer that is managing a knowledgebase. Knowing these tasks and why they are important in getting users of an organization connected with their content and with each other is part of a foundational KM skillset.

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How Network Theory Is Revealing Previously Unknown Patterns in Sport | MIT Technology Review

How Network Theory Is Revealing Previously Unknown Patterns in Sport | MIT Technology Review | Knowledge Nuggets | Scoop.it
Analysing the network of passes between soccer players reveals that one of the world’s most successful teams plays an entirely different type of football to every other soccer team on the planet.
Victor Jimenez's insight:

Explore your data! Learning through Discovery!
You never know what insights await you! 

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Why is managing the change process in KM so hard?

Why is managing the change process in KM so hard? | Knowledge Nuggets | Scoop.it
Cindy Hubert, executive director of Advisory Services at APQC, discusses the relationship between change management and knowledge management (KM).
Victor Jimenez's insight:

Ms. Hubert says it well when she states, "When will we finally accept that fact that we are asking people to CHANGE the way they work? Have we really thought about what change means to our organizations? ..."


Most KM practitioners know that the KM discipline, at it's heart, is all about the people in an organization. But how do you know if the people within your organization are ready to adopt a KM implementation (and are ready for Change)?

 

This seems like a great topic for a 1-hour KM cafe at your local KM interest group gathering!

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Gartner Says One Third of Fortune 100 Organizations Will Face an Information Crisis by 2017

Gartner Says One Third of Fortune 100 Organizations Will Face an Information Crisis by 2017 | Knowledge Nuggets | Scoop.it
The rise of big data, social networking and mobile interactions, coupled with an accelerating increase in the amount of structured and unstructured information enabled by cloud-based technologies, is forcing organizations to focus on the enterprise information that is most relevant, value-generating and risk-related. Gartner predicts that, by 2017, 33 percent of Fortune 100 organizations will experience an information crisis, due to their inability to effectively value, govern and trust their enterprise information.
Victor Jimenez's insight:

From the article...

 

"Business leaders need to manage information, rather than just maintain it. 


"The discipline of exploiting the various types of information created and managed inside and outside organizations is called enterprise information management (EIM). It enables people across an organization to share, manage and reuse information that was created in different applications and stored in different databases and repositories."


"IT leaders must design EIM initiatives so that sharing and reusing information creates business value, and the value created must contribute to enterprise goals."


Question...

Is your organization just doing enough to make sense of all the information they are collecting and obtain new insights into how to perform better? Or are all those potential lessons going into the mysterious big data treasure chest to be placed on a shelf to gather dust?

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Free access to Knowledge Management Research & Practice during March 2014

Free access to Knowledge Management Research & Practice during March 2014 | Knowledge Nuggets | Scoop.it

From March 1 - 31, 2014 Palgrave Macmillan is offering free online access to all its journals, including Knowledge Management Research & Practice (KMRP). 

This is a great opportunity to explore the journal, which includes articles on all aspects of managing knowledge, organisational learning, intellectual capital and knowledge economics. 

Don't know where to start? Try 10 articles from 10 years: celebrating KMRP's first decade of publication: 
http://www.palgrave-journals.com/kmrp/kmrp_collections_10from10.html ;

Or, you can browse within the journal's 12-year archive: 
http://www.palgrave-journals.com/kmrp/archive/index.html ;

For more information about the promotion, visit: http://bit.ly/PMJAAA-Read ;


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Karen du Toit's curator insight, February 24, 2014 7:11 AM

Free KMRP during March 2014!

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Big Data for Leaders, Part 1

Big Data for Leaders, Part 1 | Knowledge Nuggets | Scoop.it
Victor Jimenez's insight:

Wondering if Big Data is something you need to be paying attention to for your work?

 

Maybe you have already decided “Yes”, but are unsure where to start?

 

 

I think this essay by Jeff Marshall is a solid introduction to the big data discussion and is well worth following. Here, Mr. Marshall begins to breaks down big topics into easily understandable pieces. Topics are brought in and presented clearly from among data modelling, database logical layer design, strategic planning, and probably even more areas as the discussion continues.

 

Here are my own take-aways from this essay:

* Organizational strategy should drive data selection (understand strategy to understand questions that need to be answered by big data)

*What is BIG DATA? (a mix of structured, unstructured, and streaming data)

*Key to understanding your big data is in understanding the connections, not necessarily the components

*Managers and Users of data need tools to guide the search for relevant data and for acting on it

*An ontology can provide the organizing structure and a guide for these the creation of these tools by:

--Organizing internal data to uncover relationships and meta-tags for use in search

--Driving different searches (deliberate, robotic, and anecdotal)providing a structure for queries and classification schemes

--Don’t forget. During all this tool building, we still need to stop and check our data. Is it safe, is it reliable, is it accurate?

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What would you do to get people to share knowledge? | David Griffiths, PhD | LinkedIn

What would you do to get people to share knowledge? | David Griffiths, PhD | LinkedIn | Knowledge Nuggets | Scoop.it
Victor Jimenez's insight:

You gotta get people started in KM somewhere. Keep the E-A-S-T acronym in mind as you come up with ways to start discussions or roll out new KM ideas in your environment.

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A 12 point model for Knowledge Management | LinkedIn

A 12 point model for Knowledge Management | LinkedIn | Knowledge Nuggets | Scoop.it
Victor Jimenez's insight:

Good tips on the value of KM from David Griffiths, PhD. I especially see #12 as critical to KM success in any organization. The realization that sharing of information is a business need among all areas of the organization is not something that comes naturally to most. Yet those who can step outside their domain and see the greater context have a better chance of making the best decisions for their mission the first time around.

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From hard to soft: common sense creates better solutions

From hard to soft: common sense creates better solutions | Knowledge Nuggets | Scoop.it
Next month I will be delivering the conference keynote at the 8th International Knowledge Management & Organizational Learning Summit in Bogota. The theme is "KM, from hard to soft" and the following
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The overwhelmed employee: Simplify the work environment

The overwhelmed employee: Simplify the work environment | Knowledge Nuggets | Scoop.it
Too much access to information has turned us into “overwhelmed” employees. Nearly every company sees this phenomenon as a challenge to productivity…
Victor Jimenez's insight:

Knowledge Managers will appreciate and benefit from this read.

As we all know, embracing KM can increase productivity and should be approached from a system-wide view as a strategy for the entire organization. The author touches on a number of topics which influence KM but are not always labeled as such. Good coverage of a complex topic.

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Why does Knowledge Management exist?

Why does Knowledge Management exist? | Knowledge Nuggets | Scoop.it
Why does Knowledge Management exist in the first place?
Victor Jimenez's insight:

What is your answer? Why does KM exist?

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'Digital tech to create a more collaborative world'

'Digital tech to create a more collaborative world' | Knowledge Nuggets | Scoop.it
MUMBAI: CII-Deloitte Innovation and Knowledge Management Survey released at CII Exclusive session on "Digital Transformation for your Enterprise" in Mumbai. The findings of the CII-Deloitte...
Victor Jimenez's insight:

From the article...

"...KM and disruptive technologies should not be merely IT driven projects but a business and cross-functional team tied to organizational key performance indicators. The study found that techno-functional skills and talents required in driving business value, and ensuring alignments of specific technology projects with broader business goals was seen as major challenges..."


The most valued program analyst in today's companies is one who has a systems view of the business and an understanding of technology tools and projects enough to keep pace with changing information needs of customers and suppliers in the value-chain. As most can see and agree, these needs are constantly changing. For me, Knowledge Management is a process that continuously recognizes these changes and adapts practices to fit them. It is therefore a basic requirement of analyst jobs in most organizations.

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